Yubi

Senior Executive - Email Content Writing

Posted 5 Days Ago

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Thāne, Thane, Mahārāshtra, IND

In-Office

Senior level

Fintech • Analytics • Financial Services

The Role

Communicate with customers by email, address concerns and inquiries, and provide clear, professional responses. The role requires strong written communication, empathy, attention to detail, proactivity, and independent work. Customer service or similar experience is preferred, along with a qualified legal or English literature background.

Summary Generated by Built In

Job description :

1) Candidates who can communicate with customers on email.

2) The candidate must have strong written communication skills and the ability to communicate with customers via email effectively.

3) They should be able to empathize with customers, address their concerns or inquiries, and provide clear and professional responses.

4) The candidate should also be detail-oriented, proactive, and able to work independently.

5) Experience in customer service or a similar role is preferred.

6) Preferred candidate should be from Qualified Legal profile or English Literature Background.

Requirements

Job description :

1) Candidates who can communicate with customers on email.

2) The candidate must have strong written communication skills and the ability to communicate with customers via email effectively.

3) They should be able to empathize with customers, address their concerns or inquiries, and provide clear and professional responses.

4) The candidate should also be detail-oriented, proactive, and able to work independently.

5) Experience in customer service or a similar role is preferred.

6) Preferred candidate should be from Qualified Legal profile or English Literature Background.

Skills Required

Strong written communication skills
Ability to communicate effectively with customers by email
Ability to empathize with customers and address concerns or inquiries
Detail-oriented, proactive, and able to work independently
Experience in customer service or a similar role
Qualified legal or English literature background

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The Company

HQ: Chennai, Tamil Nadu

Year Founded: 2020

What We Do

Yubi is the world's first possibility platform powering the discovery, investment, fulfilment of credit. We are re-defining global debt markets by freeing the flow of finance between borrowers, lenders, and investors. Yubi stands for ubiquitous, being present wherever our customers need us. From being a disruptor in India’s debt market to marching towards global corporate markets, we will unlock greatness together. We are on a mission to deepen and power the $120 Trillion global enterprise debt market which would unlock a GDP multiplier and thus, create massive economic value. The Yubi product suite is leading the empowerment of small, medium, and large enterprises on one side, and growing a healthy loan book for the larger Banking ecosystem on the other. As a debt platform for enterprises, lenders and investors, we offer the most comprehensive bouquet of debt products. Our suite of product offerings ensures that as a participant in the debt market - you find just what you are looking for! We believe that access to prudent finance is the right of all global citizens and that is what drives all of us here at Yubi. The future of finance starts here, propelled by technology, transparency, and mutual trust.