C.H. Robinson is seeking a Senior Executive - Air Operations (Gateway) to join our team.
In this role, you will be responsible for overseeing the successful execution of air freight consolidations while serving as a key resource for operational guidance, team development, and process excellence.
You will drive operational efficiency in gateway operations, maintain compliance with company standards, and support the achievement of business objectives through consistent execution and collaboration.
This role offers an opportunity to combine deep operational expertise, leadership capabilities, and a customer-focused approach to deliver high-quality outcomes while mentoring team members and contributing to the ongoing success of the organization.
Responsibilities:
The duties and responsibilities of this position consist of, but are not limited to, the following:
Maintain Operational Excellence:
- Understand the processes, documentation, and terminology involved in international shipping from time of purchase order issuance through the delivery of the cargo
- Initiate, prepare, process and assemble all required documentation for Air Shipments
- Ensure documentation is accurately processed, distributed and released to the carrier, customers and agents in a timely manner
- Apply industry knowledge and critical thinking to adapt processes/create solutions in response to challenges both internally and externally
- Execute/Coordinate tasks and mentor others on how to execute the consolidations to meet all SOP requirements
- Create, maintain, and update shipments in Navisphere, ensuring accurate data
- Coordinate and problem-solve on complex consolidations
- Coach and train others
- Ensure a high-level of data integrity within the shipments
Facilitate Relationships:
- Communicate clearly, timely, and effectively with CHR offices, Agents, and Outside Vendors
- Act as a key contact and subject matter expert
- Promote a positive working relationship for all team members
- Act as a resource and expert to the department, branch, and network on consolidation requirements & process initiatives
- Monitor consolidation trends and its impact to our processes and operations
Other Activities:
- Ensure SOPs are maintained and adhered to
- Make recommendations to improve or implement technology solutions to recognize efficiencies and improve net revenue
- Other duties or responsibilities as assigned according to the team and/or country specific requirements
Required Qualifications:
Required:
- High school diploma or GED
- Minimum 3-5 years of Global Forwarding industry experience, preferably into Air Freight
- Advanced proficiency in Microsoft Office Suite of programs
Preferred Qualifications:
Preferred:
- Associate’s or bachelor’s degree from an accredited college or university
- Knowledge or coursework in Supply Chain, Logistics, or International Business
- Strong prioritization, multi-tasking skills, and high level of flexibility as priorities and needs change daily
- Critical-thinking, flexibility, and problem-solving skills to adapt to ever-changing tasks and customer needs
- High level of attention to detail
- Ability to work in a fast-paced and deadline-driven office environment
- Proactive, ambitious, hardworking, and analytical mindset
- Values a diverse and inclusive work environment
Equal Opportunity
C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.
Benefits
• EPF contribution 15%
• Group Health Insurance
• Flexible Benefit (Dental treatment or Optical purchase)
• Birthday Leave
Skills Required
- High school diploma or GED
- 3–5 years of global forwarding industry experience, preferably in air freight
- Advanced proficiency in Microsoft Office Suite
- Associate's or bachelor's degree from an accredited college or university
- Knowledge or coursework in supply chain, logistics, or international business
- Strong prioritization and multitasking skills
- Flexibility as priorities and needs change daily
- Critical-thinking, flexibility, and problem-solving skills
- High attention to detail
- Ability to work in a fast-paced, deadline-driven office environment
- Proactive, ambitious, hardworking, and analytical mindset
C.H. Robinson Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about C.H. Robinson and has not been reviewed or approved by C.H. Robinson.
-
Healthcare Strength — Comprehensive medical, dental, vision, life, disability, and mental health coverage is offered alongside FSAs and employer HSA contributions. Feedback suggests health coverage is often viewed as strong and supportive of wellbeing.
-
Retirement Support — A 401(k) with a dollar-for-dollar company match and an Employee Stock Purchase Plan strengthen long-term financial security. Additional offerings like performance bonuses and charitable matching further bolster the package.
-
Leave & Time Off Breadth — Paid time off, paid holidays, sick time, volunteer time, and role-based FTO/PTO structures provide multiple avenues for rest and flexibility. Feedback suggests generous PTO and work-from-home options are valued by many employees.
C.H. Robinson Insights
What We Do
C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With nearly $21 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multi-modal transportation management system and expertise, we use our information advantage to deliver smarter solutions for our more than 105,000 customers and 73,000 contract carriers. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses. As a responsible global citizen, we are also proud to contribute millions of dollars to support causes that matter to our company, our Foundation and our employees.
.jpeg)
