Senior Equipment Operator

Posted Yesterday
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Charlotte, NC, USA
Hybrid
Senior level
Fintech • Financial Services
Wells Fargo: Tech-powered. Innovation-led. We're transforming financial services.
The Role
Operates complex electronic and mechanical equipment, coordinates maintenance and repairs, supports production and fulfillment processes, and ensures equipment and systems meet service levels. Provides training, guidance, escalation support, and subject matter expertise to less experienced technicians. Identifies process improvements, tests new product output, prepares operational reports, and collaborates with vendors and internal stakeholders. Requires flexible availability for nights, weekends, and holidays.
Summary Generated by Built In
About this role:
Wells Fargo is seeking a Senior Equipment Operator
In this role, you will:
  • Operate complex electronic or mechanical equipment to process daily work
  • Support performance and work direction of less experienced staff and overall effectiveness of team
  • Maintain equipment and systems are performing to processing and service levels
  • Identify ways to improve individual work processes within established procedures
  • Perform complex operational support tasks, coordinate preventive maintenance and equipment repairs, ensure diagnostic tools and service aids are in working order
  • Provide training and guidance to less experienced team of Equipment Technicians
  • Work with systems to test and enhance new product output to assure needs are met
  • Provide subject matter expertise and interpretation of procedures to less experienced staff
  • Exercise independent judgement within guidelines
  • Act as a escalation point for less experienced equipment technicians to resolve issues and provide feedback and training
  • Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
  • Interact with internal customers and vendors
Required Qualifications:
  • 2+ years of Equipment Operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
  • Committed to delivering high-quality results, enhancing operational performance, and supporting organizational success through continuous improvement and operational leadership.
  • Recognized as a subject matter expert with the ability to train and develop others
  • Recognized as a subject matter expert with the ability to train and develop others
  • Experience supporting New Account Kit production and fulfillment while consistently meeting quality and procedural standards.
  • Proven ability to prepare operational reports
  • Demonstrated expertise as an Equipment Operator with a strong focus on operational excellence
Job Expectations:
  • Must be flexible with availability to work nights, weekends, and/or holidays as needed or scheduled.

Posting End Date:
8 Sep 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Skills Required

  • 2+ years of Equipment Operations support experience, or equivalent experience, training, military experience, or education
  • Ability to work nights, weekends, and/or holidays as needed or scheduled
  • Ability to train and develop less experienced staff
  • Experience supporting New Account Kit production and fulfillment while meeting quality and procedural standards
  • Ability to prepare operational reports
  • Equipment Operator experience with a focus on operational excellence

Wells Fargo Compensation & Benefits Highlights

  • Healthcare Strength Health coverage begins on day one with comprehensive medical, dental, and vision options, and the company subsidizes a substantial share of premiums for U.S. employees (varying by compensation band).
  • Retirement Support A robust 401(k) program includes an employer match for eligible employees, with specifics laid out in plan materials and filings.
  • Parental & Family Support Paid parental leave extends up to 16 weeks for eligible primary caregivers, alongside fertility coverage, adoption/surrogacy reimbursement, and lactation support.

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The Company
HQ: San Francisco, CA
205,000 Employees
Year Founded: 1852

What We Do

Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.2 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. Our technology professionals drive innovation, information security, and big data analytics while maintaining a network that handles more than 12 billion customer interactions a year. Join us! Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it — Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.” All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2026 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.

Why Work With Us

We're known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.”

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