As a Senior Enterprise Account Executive, you will play a crucial role in driving successful revenue growth by securing new enterprise business. You’ll have the unique opportunity to bring Parloa’s cutting-edge agentic AI solutions to some of the Germany's leading brands, helping them transform and automate their contact and call centers. By empowering clients to deliver faster, more human-like customer interactions at scale, you will be at the forefront of reshaping how businesses engage with their customers.
- Be responsible for attaining new enterprise logos by negotiating complex deals with VP and C-level executives.
- Work together closely with other colleagues from Sales and other teams to analyze and improve existing processes.
- Become a consultant for your customers, advising them on how Parloa and Agentic AI brings ROI to their business, challenges and needs.
- Deliver presentations to and lead workshops for customers.
- Develop and execute a comprehensive sales strategy to attain new enterprise logos in the retail and e-commerce sector within Germany.
- 5+ years of experience in SaaS sales in a closing role, consistently meeting or exceeding targets.
- In-depth understanding of industry trends, with the ability to articulate narratives of digital transformation in the Retail/E-Commerce sector.
- The ability to find customer needs and recognize sales opportunities.
- Great negotiation and presentation skills.
- Native/bilingual German (spoken and written) and great English skills.
- Technical affinity and interest in the Agentic AI industry.
- Join a diverse team of 40+ nationalities with flat hierarchies and a collaborative company culture.
- Opportunity to build and scale your career at the intersection of customer-facing roles and engineering in a dynamic startup on its journey to become an international leader in SaaS platforms for Conversational AI.
- Deutschland ticket, Urban Sports Club, Job Rad, Nilo Health, weekly sponsored office lunches
- Competitive compensation and equity package.
- Flexible working hours, 28 vacation days and workation opportunities.
- Access to a training and development budget for continuous professional growth.
- Regular team events, game nights, and other social activities.
- Work from a home and/or our beautiful office(s) in the heart of Berlin or Munich with adjustable desks, social areas, fresh fruits, cereals, and drinks.
- Hybrid work environment - we believe in hiring the best talent, no matter where they are based. However, we love to build real connections and want to welcome everyone in the office on certain days.
Recruiter video call → Hiring Manager interview → Challenge Task + Presentation → Bar Raiser Interview
Parloa is one of the fastest growing startups in the world of Generative AI and customer service. Parloa’s voice-first GenAI platform for contact centers is built on the best AI technology to automate customer service with natural-sounding conversations for outstanding experiences on all communication channels. Leveraging natural language processing (NLP) and machine learning, Parloa creates intelligent phone and chat solutions for businesses that turn contact centers into value centers by boosting customer service efficiency. The Parloa platform resolves the majority of customer queries quickly and automatically, allowing human agents to focus on complex issues and relationships. Parloa was founded in 2018 by Malte Kosub and Stefan Ostwald and today employs over 400+ people in Berlin, Munich, and New York.
When you join Parloa, you become part of a dynamic and innovative team made up of over 34 nationalities that’s revolutionizing an entire industry. We’re passionate about growing together and creating opportunities for personal and professional development. With our recent $120 million Series C investment, we’re expanding globally and looking for talented individuals to join us on this exciting journey.
Do you have questions about Parloa, the role, or our team before you apply? Please feel free to get in touch with our Hiring Team.
Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information.
* We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.
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What We Do
Parloa is a leading global AI company with a vision to make every customer interaction as easy as talking to a friend. We amplify the customer service experience with our AI Agent Management Platform. This enterprise-grade platform automates contact centers by leveraging the full power of generative AI safely & reliably in the context of consumer interactions. It combines highly-skilled personal AI agents that engage in natural and unique conversations with every customer, with AI assistance for human agents when they get on the line. Global brands trust Parloa to connect with their customers, ensuring they feel heard through exceptional experiences that increase satisfaction, encourage sales, and build loyalty. Parloa was founded in 2018 by Malte Kosub and Stefan Ostwald with offices in Berlin, Munich, and New York.
