Senior Engineering Manager, Retention

Reposted 19 Hours Ago
Be an Early Applicant
Pittsburgh, PA, USA
Hybrid
204K-306K Annually
Senior level
Edtech • Machine Learning • Mobile • Other • Software
We’re here to develop the best education in the world and make it universally available.
The Role
Lead a product engineering team focused on retention, improve learner engagement, manage projects, and mentor engineers while ensuring technical quality.
Summary Generated by Built In

Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in!

At Duolingo, you’ll join a team that cares about finding innovative solutions to complex technical problems, running countless experiments (300+ at a time!) with our massive user base to make data-driven decisions, and educating our users and employees alike. You’ll have limitless learning opportunities, mentorship and collaboration with world-class minds, and a variety of projects with large scopes — while doing work that’s both fun and meaningful. 

Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world.

About the role...

We’re hiring a Senior Engineering Manager to lead a high-impact product engineering team in the Retention area. You will co-lead a cross-functional team with a Product Manager co-lead to improve learner habit formation and long-term engagement, while owning the team's roadmap, execution, and outcomes. This role blends technical leadership, people management, and product strategy as you’ll set direction for complex systems, foster an inclusive, high-performance culture, and create an environment for engineers to do impactful things. The role is based in Pittsburgh or New York.

 

🧠  You will...

  • Co-lead a cross-functional team with your product partner, aligning on strategy, priorities, and success metrics for retention and habit-building features.
  • Drive execution of projects from spec to implementation, experimentation/analysis, and ongoing ownership, while ensuring system reliability, scalability, and observability.
  • Use data and rapid experimentation to inform decisions; partner with internal stakeholders to design A/B tests and translate insights into product improvements that measurably impact retention KPIs.
  • Attract, grow, and retain diverse engineering talent; provide clear expectations, coaching, and career development, and build a healthy, inclusive team culture.
  • Set engineering quality standards and processes that balance speed and long-term maintainability; proactively manage tech debt, product quality, and and operational excellence.
  • Collaborate closely with product, design, research, and other engineering teams to deliver cohesive learner experiences across in‑app and out‑of‑app surfaces (e.g., notifications, emails, widgets).
  • Define team OKRs, ruthlessly prioritize, and remove roadblocks so the team ships impactful work that moves company metrics.

✅  You have...

  • 3+ years of experience leading, managing, and building a team of software engineers, with demonstrated ability to hire, develop, and retain talent.
  • A track record of shipping multi-engineer, multi-week+ projects with measurable business impact, balancing speed and quality.
  • Strong product instincts and comfort in highly experimental, data‑driven environments; experience defining metrics and running A/B tests with analytics or data science partners.
  • Excellent communication and stakeholder management skills across engineering, product, design, and data; clear written specs and status updates.
  • Technical depth sufficient to guide architecture and implementation trade‑offs, evolve quality standards, and mentor engineers on best practices.
  • The ability to work from or relocate to Pittsburgh, PA or New York, NY.

 

⭐  Exceptional candidates will have...

  • Experience leading teams focused on retention, engagement, growth, or habit‑formation features in consumer products.
  • Experience setting team OKRs and operating cadences that consistently deliver outsized impact on company‑level metrics.
  • Background managing teams with broad cross‑functional scope.

We post a multi-level salary range for all of our roles.

This is not inclusive of the rest of our awesome portfolio that includes equity compensation and world-class benefits. Our salary ranges are the same for all US locations. Your recruiter can share more details about the range for a specific level during the hiring process. The actual salary within the range is determined by many factors including but not limited to, skills, experience, education, and internal equity.

Salary Range:
$204,000$306,000 USD

Take a peek at how we care for our employees' holistic well-being with our benefits here.

We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact [email protected].

Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

By applying for this position your data will be processed as per the Duolingo Applicant Privacy Notice.

Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we’ll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information.

Sign up for job alerts here.

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The Company
HQ: Pittsburgh, PA
670 Employees
Year Founded: 2011

What We Do

Duolingo is a language-learning education platform that offers 98 total courses across nearly 40 distinct languages. Duolingo is the world’s most popular way to learn a language. Our mission is to develop the best education in the world and make it universally available. Some of our products include: 1. Duolingo: The free, fun, and effective way to learn a language! 2. DET (Duolingo English Test): A modern language proficiency tool designed for today's international students and institutions. It offers an English proficiency score, video interview, and writing sample in an accessible, efficient, and secure testing experience. 3. Duolingo Math: An app that can make math be fun. For everyone. Students can focus on elementary math, which covers classroom topics, or adults can focus on brain training, which strengthens mental math skills and covers more advanced topics. 4. Duolingo ABC: An educational learning app that offers immersive lessons to teach preschool to second grade kids reading fundamentals. Founded in 2011 by Luis von Ahn and Severin Hacker, Duolingo is the most downloaded education app in the history of the App Store and in 2019 became the top-grossing education app worldwide. The app has been awarded Apple's iPhone App of the Year and Android's Best of the Best. Learning a new language used to be expensive; we believe it should be free. Over 1.2 billion people are learning a second language and most of them are learning English to improve their lives. Learning a new language is hard; we believe it can be fun. We use bite-sized lessons that feel like playing a game to keep our learners motivated. With over 500 million learners we have unprecedented data insights on how people learn. Our teams of language learning scientists, machine learning engineers, and AI experts use this data to constantly improve our effectiveness. We’re building a future in which the highest-quality education is accessible to all. Duolingo has been named: 2022 Fast Company’s Best Workplaces for Innovators 2022 Fast Company 10 Most Innovative Education Company 2021 Forbes Best Startup Employers 2020, 2018, 2017, 2013 Most Innovative Company by Fast Company 2020 Best Machine Learning Startups for by Glassdoor 2018 Inc. Best Places to Work 2018 Entrepreneur Top Company Culture List University Program Awards: 2022 Handshake Early Talent Award 2022 Untapped Top Internship Programs 2022 OneReq Internship Program Trailblazer Award

Why Work With Us

Our global team works together to make language learning fun, free, and effective for anyone who wants to learn, wherever they are. Best of all, you get to work alongside Duo (literally)!

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