Senior Engineering Manager, Protect

Posted Yesterday
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Seattle, WA, USA
Hybrid
173K-297K Annually
Senior level
Fintech • Mobile • Software • Financial Services
SoFi’s mission is to help people reach financial independence to realize their ambitions.
The Role
Leads the engineering organization building a scalable insurance platform. Owns technical vision, architecture, distributed services, API strategy, delivery, testing, observability, incident response, and security. Manages hiring, team structure, performance, and career development while partnering with Product, Design, Data Science, Compliance, Risk, and Operations. Drives zero-to-one product delivery, cross-functional alignment, responsible AI-assisted engineering, and communication of technical roadmaps to senior leadership.
Summary Generated by Built In

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Who we are:

Shape a brighter financial future with us.

Together with our members, we’re changing the way people think about and interact with personal finance.

We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.

The role:

As the Senior Software Engineering Manager for the Protect team, you will lead the engineering organization building our next-generation Insurance platform. You will establish technical and operational direction for a rapidly expanding, mission-critical business line at SoFi where core platform architecture is greenfield and business impact is direct and tangible. This is an opportunity to shape long-term platform capabilities, architecture, and engineering culture across the organization.

You thrive on cultivating engineering teams that value diverse perspectives and foster environments where every team member can contribute and grow. You champion continuous learning, lead iterative experimentation, take end-to-end ownership, and inspire ongoing technical curiosity. At SoFi, we hold deep conviction in tight partnership across Product, Design, Risk, and Engineering; you will engage across the entire lifecycle—from product ideation and distributed systems design to high-availability deployment and continuous system evolution.

What you’ll do:

  • Lead team building, organizational design, talent acquisition, performance management, and career development across multiple engineering squads.

  • Guide architectural strategy and lead the delivery of highly scalable, fault-tolerant platform services in a cloud-native production environment.

  • Partner with Product Management, Design, Data Science, Compliance, and Operations to translate member needs and strategic business goals into resilient technical solutions.

  • Identify, evaluate, and implement modern architectural patterns and frameworks to enhance system reliability, maintainability, and operational elegance.

  • Champion operational excellence, establishing robust automated testing, observability (logging, metrics, tracing), and incident mitigation practices across all team services.

  • Coach and mentor mid-level to senior software engineers and engineering leads, fostering a culture of technical excellence and clear career progression.

  • Facilitate constructive technical design reviews, navigate architectural trade-offs, and establish shared engineering standards across partner domains.

  • Communicate roadmaps, architectural trade-offs, and system health effectively with cross-functional partners and senior leadership.

What you’ll need:
  • Education & Minimum Experience Requirements: Bachelor’s Degree in Computer Science, Software Engineering, or a related technical field + 10+ years of software engineering experience, including at least 4 years in engineering management leading teams of software engineers (OR Master’s Degree in a related technical field + 8+ years of software engineering experience, including at least 4 years in engineering management).

  • Proven track record of zero-to-one product delivery, taking new platform capabilities from concept through production rollout with active users.

  • Exceptional distributed systems design expertise—able to design resilient microservices, define API contracts, and navigate consistency, idempotency, and failure modes in high-volume workflows.

  • Demonstrated technical depth—capable of evaluating architecture proposals, leading rigorous design reviews, and maintaining a high standard for software maintainability and system health.

  • Proven cross-functional leadership—demonstrated ability to align Product, Design, Compliance, Risk, and Operations partners autonomously to deliver business outcomes.

  • Familiarity with JVM-based stacks (Java, Kotlin, Spring Boot) and modern cloud-native infrastructure (Kubernetes, AWS/GCP, Docker, Terraform, CI/CD pipelines).

  • Excellent communication and presentation skills—able to articulate complex system trade-offs clearly to executive stakeholders and partner teams.

  • Experience cultivating psychological safety, mentorship, and high-performance standards within engineering teams.

Nice to have:
  • Direct domain experience in FinTech, InsurTech, consumer insurance workflows, or highly regulated financial ecosystems.

  • Experience with event-driven architectures and streaming platforms (e.g., Apache Kafka, Temporal.io, AWS Step Functions).

Compensation and Benefits
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. 
 
To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.The Company hires the best qualified candidate for the job, without regard to protected characteristics.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.New York applicants: Notice of Employee RightsSoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email [email protected].We are unable to accommodate remote work from Hawaii, Alaska or Puerto Rico at this time.
Internal Employees
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Skills Required

  • Bachelor's degree in Computer Science, Software Engineering, or a related technical discipline, plus 8 years of professional software engineering experience
  • Master's degree in a related technical discipline plus 6 years of professional software engineering experience may substitute for the bachelor's requirement
  • At least 4 years of formally leading and managing software engineering teams
  • Expertise designing scalable distributed systems, microservices, resilient API contracts, data consistency, idempotency, and failure handling
  • Technical leadership experience conducting architecture reviews and evaluating technical proposals across modern cloud systems
  • Experience taking products from concept through production for real-world users
  • Experience building inclusive, high-trust engineering teams, developing talent, and managing performance
  • Ability to build consensus and alignment across Product, Operations, Risk, and Compliance
  • Excellent written and verbal communication skills, including explaining complex technical trade-offs to nontechnical stakeholders and executives
  • 10 or more years of overall software engineering experience
  • Hands-on experience with Kotlin, Java, Spring Boot, AWS or GCP, Kubernetes, Docker, and Terraform
  • Experience in FinTech, InsurTech, consumer payments, policy administration systems, or regulated financial services
  • Experience with event-driven architectures and streaming platforms such as Apache Kafka

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The Company
HQ: San Francisco, CA
4,500 Employees
Year Founded: 2011

What We Do

SoFi wasn’t built to be a bank. Or a technology company. We were built for one mission: help people achieve financial independence so they can realize their ambitions. Redefining an entire industry isn’t easy work—and it’s not for the faint of heart. It takes a certain kind of team. People with diverse perspectives and expertise, united by a common sense of purpose. People willing to challenge assumptions but always do the right thing. People proving that innovation and responsibility don’t have to compete, but can come together to create something truly unconventional in the world. For the last eight years, we’ve been charting this new path forward. We call it The SoFi Way. At SoFi, we don’t just talk about culture: we live it. The SoFi Way is how we show up every day, how we make decisions, and how we build for our members, clients, and each other.

Why Work With Us

Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation Fintech company using innovative, mobile-first technology to help our members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront.

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SoFi Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

For the majority of our workforce who work on a hybrid schedule, the in-office requirement is a handful of days per month!

Typical time on-site: Flexible
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HQSan Francisco, CA
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New York, NY
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Seattle, WA
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