Senior Engineering Manager, Franchise Suites

Company Description
Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together.
So we expanded into software and started building integrated, omnichannel solutions - to help sellers sell online, manage inventory, offer buy now, pay later functionality through Afterpay, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.
Today, we are a partner to sellers of all sizes - large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.
Job Description
Better supporting franchise and multi-entity businesses is a key part of Square's plans to move upmarket. To solve this need, Square has acquired GoParrot in May 2022, an all-in-one solution that allows franchisors to manage their franchisees with centralized reporting, loyalty and gift card orchestration, and menu management. This now makes up the Franchise Suite organization. It's an exciting time to join this organization as we are working to integrate the GoParrot solution more seamlessly into the Square ecosystem and expand our customer base beyond the food and drink industries!
We are looking for a Senior Engineering Manager to lead the Franchise Suite organization, reporting to the Head of Engineering, Product Server. Join us and help build Square's next generation platform for Food & Drink Franchises. In this role you will lead an organization of 35+ engineers and collaborate with other Engineering peers responsible for hundreds of engineers altogether to deliver a seamless multi-product experience. Additionally, you will work alongside Square's leadership team to support and shape Square's platform-powered ecosystem strategy. Our Engineering leader will be a passionate advocate for Food & Drink businesses, Square's purpose of economic empowerment, and their role in helping to understand and address Seller's struggles and needs.
Note: Most of the engineering team is located in Eastern Europe (Moldova) and ability to work Eastern Standard Time and manage remote teams will be required.

• Backend - NodeJS with NestJS and Typescript
• Fullstack - React web for dashboard, React native for native mobile app and Unit testing mocking
• Usage of MongoDB, Redis and RabbitMQ

Qualifications
You have:

• 8+ years relevant software development and systems design experience with hands-on engineering experience on large Backend systems
• 4+ years of experience as a Software Development Manager managing all levels; 2+ years managing managers
• Strong experience working on and operating business critical distributed systems infrastructure before coming into management
• Excellent communication skills and ability to manage stakeholders and partner relationships
• Experience building a team, defining its mission, and executing on its goals
• A track record of achieving business and product success in a deeply collaborative organization with a significant level of independence and accountability

Qualifications
You have:

• 8+ years relevant software development and systems design experience with hands-on engineering experience on large Backend systems
• 4+ years of experience as a Software Development Manager managing all levels; 2+ years managing managers
• Strong experience working on and operating business critical distributed systems infrastructure before coming into management
• Excellent communication skills and ability to manage stakeholders and partner relationships
• Experience building a team, defining its mission, and executing on its goals
• A track record of achieving business and product success in a deeply collaborative organization with a significant level of independence and accountability