Block
Our purpose is economic empowerment.
New York, NY, USA
Remote
Hybrid

Senior Engineering Manager, Franchise Suites

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Company Description
Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together.
So we expanded into software and started building integrated, omnichannel solutions - to help sellers sell online, manage inventory, offer buy now, pay later functionality through Afterpay, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.
Today, we are a partner to sellers of all sizes - large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.
Job Description
Better supporting franchise and multi-entity businesses is a key part of Square's plans to move upmarket. To solve this need, Square has acquired GoParrot in May 2022, an all-in-one solution that allows franchisors to manage their franchisees with centralized reporting, loyalty and gift card orchestration, and menu management. This now makes up the Franchise Suite organization. It's an exciting time to join this organization as we are working to integrate the GoParrot solution more seamlessly into the Square ecosystem and expand our customer base beyond the food and drink industries!
We are looking for a Senior Engineering Manager to lead the Franchise Suite organization, reporting to the Head of Engineering, Product Server. Join us and help build Square's next generation platform for Food & Drink Franchises. In this role you will lead an organization of 35+ engineers and collaborate with other Engineering peers responsible for hundreds of engineers altogether to deliver a seamless multi-product experience. Additionally, you will work alongside Square's leadership team to support and shape Square's platform-powered ecosystem strategy. Our Engineering leader will be a passionate advocate for Food & Drink businesses, Square's purpose of economic empowerment, and their role in helping to understand and address Seller's struggles and needs.
Note: Most of the engineering team is located in Eastern Europe (Moldova) and ability to work Eastern Standard Time and manage remote teams will be required.
Technologies we use:

  • Backend - NodeJS with NestJS and Typescript
  • Fullstack - React web for dashboard, React native for native mobile app and Unit testing mocking
  • Usage of MongoDB, Redis and RabbitMQ


Qualifications
You have:

  • 8+ years relevant software development and systems design experience with hands-on engineering experience on large Backend systems
  • 4+ years of experience as a Software Development Manager managing all levels; 2+ years managing managers
  • Strong experience working on and operating business critical distributed systems infrastructure before coming into management
  • Excellent communication skills and ability to manage stakeholders and partner relationships
  • Experience building a team, defining its mission, and executing on its goals
  • A track record of achieving business and product success in a deeply collaborative organization with a significant level of independence and accountability


Qualifications
You have:

  • 8+ years relevant software development and systems design experience with hands-on engineering experience on large Backend systems
  • 4+ years of experience as a Software Development Manager managing all levels; 2+ years managing managers
  • Strong experience working on and operating business critical distributed systems infrastructure before coming into management
  • Excellent communication skills and ability to manage stakeholders and partner relationships
  • Experience building a team, defining its mission, and executing on its goals
  • A track record of achieving business and product success in a deeply collaborative organization with a significant level of independence and accountability
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Candidate Location Eligibility:
Albuquerque, NM
Ann Arbor, MI
Atlanta, GA
Austin, TX
Baltimore, MD
Baton Rouge, LA
Birmingham, AL
Boise, ID
Boston, MA
Buffalo, NY
Charleston, SC
Charlotte, NC
Chicago, IL
Cincinnati, OH
Cleveland, OH
Colorado, CO
Columbus, OH
Dallas-Fort Worth, TX
Dayton, OH
Des Moines, IA
Detroit, MI
Fayetteville-Springdale-Rogers, AR
Greensboro, NC
Hampton Roads, VA
Hartford, CT
Houston, TX
Huntsville, AL
Indianapolis, IN
Jacksonville, FL
Kansas City, MO
Las Vegas, NV
Lexington, KY
Lincoln, NE
Little Rock, AR
Los Angeles, CA
Louisville, KY
Madison, WI
Memphis, TN
Miami, FL
Milwaukee, WI
Minneapolis–Saint Paul, MN
Nashville, TN
New Orleans, LA
New York City, NY
Ogden, UT
Oklahoma City, OK
Omaha, NE
Orlando, FL
Other US Location
Palm Bay-Melbourne-Titusville
Pensacola, FL
Peoria, IL
Philadelphia, PA
Phoenix – Mesa – Scottsdale, AZ
Pittsburgh, PA
Portland, ME
Portland, OR
Providence, RI
Provo, UT
Raleigh-Durham, NC
Reno, NV
Richmond, VA
Rochester, NY
Sacramento, CA
Salt Lake City, UT
San Antonio, TX
San Diego, CA
San Francisco, CA
San Luis Obispo, CA
Santa Cruz, CA
Seattle, WA
Spokane, WA
St. Louis, MO
Tallahassee, FL
Tampa Bay, FL
Tucson, AZ
Tulsa, OK
Washington DC
Wichita, KS
Wilmington, NC

What are Block Perks + Benefits

Block Benefits Overview

At Block, we want to provide you with benefits, perks, and offerings that empower you to make choices for your life and what matters to you. We understand the importance of having quality care. So, whatever stage of life you’re in, we offer coverage and plans to support total health — physical, mental, and financial — for you and your family.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Wellness days
Abortion travel benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Pay transparency
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Restricted work hours
Return-to-work program post parental leave
Fertility benefits
Vacation + Time Off
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Floating holidays
Bereavement leave benefits
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Relocation assistance
Fitness stipend
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks
Personal development training
Virtual coaching services
Apprenticeship programs

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