Senior Engineer, Supplier Quality

Posted 2 Days Ago
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Cartago, Cartago, CRI
In-Office
Senior level
Healthtech • Pharmaceutical
The Role
Lead supplier quality activities including investigating complex manufacturing quality issues, managing supplier change requests and qualifications, monitoring supplier performance, conducting supplier audits, driving corrective actions, and implementing continuous improvement using engineering methods to mitigate risk and ensure compliance.
Summary Generated by Built In

Imagine how your ideas and expertise can change a patient’s life. Our Quality teams help shape the development of groundbreaking technologies to ensure each stage of our innovation process is held to the highest standards of integrity and safety. You’ll bring your passion for problem solving and partner with various teams to influence decision-making for a product’s entire lifecycle. Your work will involve you optimizing product development to impact patients around the world with pioneering technology.

How you will make an impact: 
• Investigate and develop action plans for complex manufacturing product quality and compliance issues (e.g., SCAR management, non-conformances, productivity, and audit observations) for all supplier processes based on engineering principles and Edwards quality standards.
• Own and coordinate supplier Notice of Change (NOC) requests. Manage supplier project plans, facilitate part qualification process, and ensure closure of any change plan deliverables.
• Monitor supplier performance and develop improvement plans to mitigate risk and supply chain disruptions. Activities include supporting Supplier Business Reviews, Scorecard management, Critical Control Point monitoring, and overall quality performance assessment.
• Identify and ensure the optimization of complex Manufacturing and/or R&D processes using engineering methods (e.g., SIX Sigma and LEAN methods) for design for manufacturing and for continuous process improvement.  Identify opportunities for re-design/design of basic equipment, tools, fixtures, etc. to improve manufacturing processes, and reduce risk.
• Update, and maintain supplier file content including Supplier Management system administration, support Approved Supplier List (ASL) activities, and any required Preference Category status changes.
• Partner with Supplier Management to onboard new suppliers in alignment with each category strategy. Activities include developing and finalizing Quality Agreements, supporting Technical Assessment, Supplier Management system administration (SQMS), and conducting the initial qualification audits.
• Support the Quality Audit program for all identified suppliers (Surveillance, Qualification, Performance). Supplier Quality Engineers will conduct the Quality Audit, drive corrective actions, and ensure closure of any findings.
• Support Edwards sites in their Receive on Certification program owning supplier agreements, SPC data reviews, and process audits, where appropriate.
• Train, coach, and guide lower level employees on routine procedures.
• Other incidental duties assigned by Leadership.

What you'll need (Required): 
Bachelor's Degree in Engineering or Scientific field, 4 years experience in Supplier Quality/Quality Engineering or Master's Degree or equivalent in Engineering or Scientific field, 3 years experience or Ph.D. or equivalent in Engineering or Scientific field, 0 years experience

What else we look for (Preferred): 
• Proven expertise in usage of MS Office Suite; CAD experience preferred
• Strong documentation, communication and interpersonal relationship skills including negotiating and relationship management skills
• Working knowledge and understanding of statistical techniques
• Previous experience working with lab/industrial equipment required
• Substantial understanding and knowledge of principles, theories, and concepts relevant to Engineering
• Strong problem-solving, organizational, analytical and critical thinking skills
• Substantial understanding of processes and equipment used in assigned work
• Good leadership skills and ability to influence change
• Knowledge of and adherence to Quality systems
• Strict attention to detail
• Ability to interact professionally with all organizational levels
• Ability to manage competing priorities in a fast paced environment
• Must be able to work in a team environment, including inter-departmental teams and key contact representing the organization on contracts or projects
• Ability to interact with senior internal and external personnel on significant matters often requiring coordination between organizations
• Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control

Skills Required

  • Bachelor's Degree in Engineering or Scientific field
  • 4 years experience in Supplier Quality/Quality Engineering (or Master's with 3 years, Ph.D. with 0 years)
  • Experience in Supplier Quality activities (audits, NOC management, supplier performance monitoring)
  • Proven expertise in MS Office Suite
  • Previous experience working with lab/industrial equipment
  • Ability to work in a team environment and interact professionally across organizational levels
  • Adherence to company rules and Environmental Health & Safety requirements
  • CAD experience
  • Working knowledge of statistical techniques and SPC
  • Knowledge of Quality systems and supplier quality processes
  • Familiarity with Six Sigma and Lean continuous improvement methods
  • Strong documentation, communication, negotiation and relationship management skills
  • Leadership ability to train, coach, and guide lower level employees

Edwards Lifesciences Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Edwards Lifesciences and has not been reviewed or approved by Edwards Lifesciences.

  • Retirement Support Retirement programs include a 401(k) match complemented by a separate profit‑sharing contribution. These elements add meaningful long‑term value to total compensation.
  • Equity Value & Accessibility An employee stock purchase plan with a discount and look‑back feature, alongside stock awards for eligible roles, provides notable upside. Program expansions indicate continued accessibility.
  • Leave & Time Off Breadth Time‑off policies include generous PTO, company holidays, and a year‑end holiday shutdown. These offerings enhance work‑life support when available at the site.

Edwards Lifesciences Insights

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The Company
HQ: Irvine, CA
13,687 Employees
Year Founded: 1958

What We Do

Edwards Lifesciences (NYSE: EW), is the global leader in patient-focused medical innovations for structural heart disease, as well as critical care and surgical monitoring. We thrive on discovery and expanding the boundaries of medical technology, serving patients in 100+ countries, with the help of our employees in areas including Clinical Affairs, Quality Engineering, Research & Development, Regulatory Affairs, Sales & Marketing, corporate functions and more. Our roots date back to 1958 when Miles Lowell Edwards, a retired engineer with a background in hydraulics and fuel pump operations, set out to build the first artificial heart. Edwards believed the heart could be mechanized and was encouraged by Dr. Albert Starr to focus on developing an artificial heart valve. After just two years, the first Starr-Edwards mitral valve was developed and successfully placed in a patient. This innovation spawned Edwards Laboratories. Miles’ fascination with healing the heart and helping patients with heart disease stemmed from his own experience with rheumatic fever as a teenager and continues to fuel our patient-first culture today. Today, we are as passionate about providing innovative solutions for people fighting cardiovascular disease as we have ever been. It's our Credo. It takes integrity, collaboration, innovation, and focus. We are leaders in the design and manufacture of tissue replacement heart valves and repair products as well as advanced hemodynamic monitoring. We partner with physicians to innovate products designed to help patients live longer, healthier, and more productive lives. Our work is both rewarding and a privilege. The importance of what we do defines our approach. We work together to create an environment where ideas can flourish and we provide our people with the resources, expertise and support to bring those ideas to life. For our legal terms and trademarks, please visit: https://www.edwards.com/legal/legal-terms

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