Summary of Duties:
- Working collaboratively and creatively as part of a close- knit product team, be a part of the development process from end to end: consulting users, carrying out experiments, tackling complex business problems and implementing new products.
- Balance customer needs with business goals and know how to deliver technical solutions that enhance business value.
- Work with contact experience center associates to understand the real-life challenges of customers and discover what they need to move seamlessly between the online and in- person shopping experiences.
- Collaborate with colleagues in product design, product management and systems architecture to develop experimental solutions and bring great ideas to life.
- Market your innovative ideas internally and evolve them according to feedback and critique within an agile environment.
- Stay on top of industry trends and best practice to continuously improve what we do and ensure our customer experience is the best it can be.
Qualifications:
Bachelor’s degree in Information Systems, Information Technology, Computer Science, Operations (any), Management (any), Engineering (any), Analytics (any), Business (any), Language (any), Telecom, Math, Physics, Electrical/Electronics, or a related field of study, AND Five (5) years of experience in In the job offered or related occupation in which the required experience was gained. In lieu of a Bachelor’s degree in Information Systems, Information Technology, Computer Science, Operations (any), Management (any), Engineering (any), Analytics (any), Business (any), Language (any), Telecom, Math, Physics, Electrical/Electronics, or a related field of study, AND Five (5) years of experience, the employer will also accept a Master’s degree in in Information Systems, Information Technology, Computer Science, Operations (any), Management (any), Engineering (any), Analytics (any), Business (any), Language (any), Telecom, Math, Physics, Electrical/Electronics, or a related field of study, AND Three (3) years of experience in In the job offered or related occupation in which the required experience was gained. Must also have demonstrated experience with the following: Full stack application development; Implementing Salesforce custom applications for sales, service, or business office users using the Apex language; Salesforce custom application design including knowledge of limits, throttling, security and APIs on the Salesforce platform; Agile development teams and practices; Salesforce Managed Packages; Salesforce customization and administration; Apex and Lightning frameworks; API first design paradigm and cloud based hosting; DX; NET; and Azure.
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
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What We Do
CarMax revolutionized the auto industry by delivering the honest, transparent and high-integrity car buying experience customers want and deserve. This disruptive thinking has helped us become the nation’s largest retailer of used cars with more than 200 stores nationwide. And thanks to our amazing team of nearly 25,000 associates, we have been recognized as one of the FORTUNE 100 Best Companies to Work For® - 16 years in a row!
Committed to hiring people with strong values of integrity, transparency and respect, we offer unmatched training and support for associate career growth, and have been recognized as one of Training Magazine’s "Training Top 125" companies in America. We are also proud to be a best place to work for Veterans, and the #2 Best Workplace for Retail.
