Brand and Communications Manager

Posted Yesterday
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Austin, TX
Hybrid
70K-90K Annually
Mid level
HR Tech • Information Technology • Sales
We help people get jobs, instantly.
The Role
The Brand and Communications Manager will build and maintain the Indeed Flex brand through social media, PR, and effective communication, developing strategies to increase visibility and engagement with various audiences.
Summary Generated by Built In

We are Indeed Flex. We Help People Get Jobs. Right now, we’re hiring!

The current staffing model is broken, with low wages and limited opportunities. As flexible work continues to grow, we’re taking a radically different approach: providing job seekers with control, ownership and choice, so employees can find the working patterns and scenarios to suit their lifestyles. In doing so, we aim to revolutionise the industry.

After demonstrating our approach throughout the UK under the Syft brand, we were acquired by Indeed.com in 2019 and we rebranded to Indeed Flex in 2020. With continued independence and phenomenal levels of support we’ve been able to accelerate our mission as we expand throughout the US as well as the UK. Fast growth creates tremendous opportunities - come and join a team of inquisitive, passionate, and driven individuals helping each other grow and building something meaningful!

Main Purpose

The main purpose of the Brand Communications Manager is to build, grow, and maintain the Indeed Flex brand through social media, PR, and effective communication. You will provide the direction and tactical implementation of discovering relevant conversations and engaging with users on social media to grow the Flexer community. This role will execute activities and projects to improve visibility and increase brand awareness through PR, videos, influencer marketing, SEO, and other formats/channels. 

This is an in-office role in Austin, TX (Domain), five days per week, with the option to work from home on Thursdays.

Experience & Expertise
  • 3-5 years of progressive experience leading and executing successful strategies in brand communications, social media marketing, and/or digital marketing.
  • Skilled in building a bold, human brand that connects emotionally and authentically with diverse audiences (e.g., temporary workers and businesses).
  • Deep expertise in PR and media relations, with the ability to translate complex product offerings into compelling communications and brand stories that resonate externally.
  • Proven experience in brand marketing, communications, or content strategy, ideally gained within a fast-paced, high-growth or technology-driven environment.
  • Demonstrated proficiency in social media marketing and leveraging influencer partnerships to maximize reach and engagement.
Skills & Competencies
  • Ability to create engaging, on-brand content across diverse formats (e.g., web, social, email) with meticulous attention to detail.
  • Possess a strong ability to craft compelling brand narratives with a strategic mindset focused on achieving business objectives.
  • Highly skilled in utilizing key digital platforms, including CMS (Content Management Systems), CRM, Email Marketing, and Mobile Communications tools.
  • Experience managing and influencing multiple stakeholders across different functions and geographic regions.
  • Superior organizational skills with a demonstrated ability to effectively manage multiple projects simultaneously and thrive under tight deadlines.
  • Possess strong commercial awareness and the confidence to represent and advocate for the brand in high-level, cross-functional initiatives.

Responsibilities & Duties

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities and duties of the position.

  • Brand Strategy & Governance: Partner with the Head of Brand to establish, evolve, and strictly govern the Indeed Flex brand voice and core messaging across the UK and US markets.
  • Communications Execution: Execute and own the Brand Communications strategy, including planning, reporting, and hands-on delivery.
  • Omnichannel Content Curation: Develop and curate compelling, audience-specific content (video, newsletters, lifecycle comms) for diverse channels.
  • Distribution & Amplification: Execute content delivery across social media, user communities, PR, email, mobile CRM, and in partnership with SEO/SEM.
  • Social Media Growth: Build and aggressively grow the Indeed Flex social media presence and following through impactful, engaging messaging.
  • Campaign Leadership: Lead the collaboration on integrated marketing campaigns, brand activations, and public relations initiatives that reinforce market position.
  • Performance Optimization: Conduct rigorous A/B testing and experimentation across communications to drive engagement, focusing on increasing clicks and conversions.
  • Cross-Functional Messaging: Collaborate with Product, Operations, and Sales to translate business insights into powerful, market-relevant messaging.
  • Website & CMS Management: Support the maintenance and updating of the company website and landing pages using various Content Management Systems.
  • Agency Management: Effectively manage and direct external agencies, vendors, and freelancers to ensure high-quality, on-time project delivery.
Benefits
  • $70,000 to $90,000 annual salary
  • Medical, Dental, Vision, and 401K
  • Performance-based bonus totaling 8% of annual salary
  • Access to Company & Employee Benefits
  • 25 days PTO (prorated) + Birthday Off
  • 8 Paid Holidays 
  • Duvet days (½ day off every quarter)
  • Volunteer days

You’ll fit right in at Indeed Flex if:

  • You’re a great communicator and highly collaborative. We’re best when we all pull in the same direction
  • You don’t mind doing the work, whatever it is - you can see the impact at the end and you’re in it for the long haul
  • Data is your heart and soul - you know you need it to drive you in the right direction
  • You’re proactive and always willing to learn
  • You can navigate the ambiguity and high levels of autonomy in a scale up environment - you know what we’re about and you want to be a part of it

Work Environment

This job operates in a professional office environment or remotely. This role routinely uses standard office equipment to complete daily responsibilities and duties. If working in a remote office environment, a clean, designated workspace must be kept in a safe condition, free from hazards to both the employee and the equipment. Remote office positions also require reliable, high-speed internet.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is required to sit or stand at a desk indoors for most of the day; and is occasionally required to climb or balance; and stoop, kneel, crouch or crawl.  The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Position Type / Expected Hours of Work

Full-Time Position. Hours are Monday - Friday, regular business hours. Occasional evening and weekend work may be required as job duties demand. 

Travel
This position requires minimal travel, less than 25% of the time. Most travel is outside of the local area and will require overnight accommodations. 

All travel is subject to the Indeed Flex travel policy and will be recompensed per the policy. It is the responsibility of the employee to understand and abide by the Indeed Flex Travel Policy in order to receive appropriate expense reimbursements. 

Work Authorization / Security Clearance

None Required For This Position

AAP/EEO Statement
We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Other Duties
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

Top Skills

Cms
CRM
Email Marketing
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The Company
HQ: Austin , TX
476 Employees
Year Founded: 2015

What We Do

We're Indeed Flex, a revolutionary app for temporary work empowering job seekers with the fastest way to find work that fits their lifestyles.

Through our evolving technology, we're putting work in the palm of people's hands, enabling them to decide where, when, and how they work at the click of a button.

At the same time, we partner with employers to deliver access to high-quality workers - "Flexers", as we call them - matched to their needs.

With the support of Indeed.com, the world's #1 job site, Indeed Flex operates in full autonomy as we strive to transform the staffing landscape by making access to work and job seekers frictionless.

We're expanding rapidly and recruiting the brightest, boldest talent to help us achieve our mission. Want to join our journey?

Why Work With Us

At Indeed Flex, we're progressive people with progressive ideas. That means that we have an incredibly flexible approach to the way we work internally. We believe in nurturing our talent, providing career progression opportunities, constantly adapting to be better and always striving for a great, collaborative and ethos focused culture.

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Indeed Flex Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We have a 4 day in office policy with the option to work from remotely on Thursdays which encourages in-person collaboration and real-time coordination of cross-functional groups at our incredible office in the Domain in Austin.

Typical time on-site: 4 days a week
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HQIndeed
Ontario
Cincinnati, OH
Cypress, TX
Dallas, TX
Lithia Springs, GA
London Office
Smyrna, TN
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