Senior Engineer, SBU New Product and Outsourced Quality

Reposted Yesterday
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Hsinchu County
In-Office
Senior level
Appliances • Manufacturing
The Role
Manage the outsourced quality program, provide feedback on quality standards, analyze performance metrics, and conduct audits. Drive improvements and oversee customer complaints.
Summary Generated by Built In

Littelfuse is one of America’s Best Mid-Sized Companies (Forbes) and has been named one of the Best Places to Work in Illinois (Best Companies Group) for 11 consecutive years. With its global headquarters in Chicago, Illinois, USA, Littelfuse is a leading, global manufacturer of electronic components serving more than 100,000 end customers across industrial, transportation, and electronics end markets. We have more than 17,000 employees with operations in 15 countries. From semiconductors to sensors… switches to fuses and more… we produce billions of electronic components that help our customers empower a sustainable, connected, and safer world. In 2021, Littelfuse had net sales of $2.1 billion.

About Job:

1. Manage the overall outsource quality program and auditing process by working with internal teams to develop, compile, and distribute standardized reports to ensure work is performed and results are achieved in accordance to LFOS and procedures.

2. Provide feedback to outsources regarding to Littelfuse and customers demand on quality standard, expectation on product & process quality, and drive for continuous improvements.

3. Leverage available data sources to monitor, analyze, evaluate, and measure outsources performance by generating outsourced quality metrics and reports.

4. Lead regularly quality calibrations to ensure consistency and continuity across the outsources network specific to contact handling expectations and the overall customer experience.

5. Coordinate and oversee outsources network, a program designed to support new site launches with team members to conduct training and provide ongoing mentorship and regularly support.

6. Act as interface for quality topics to support outsources

7. Manage and coordinate customer complaints & audits, line disturbance, and drive 8D with corrective actions

8. Conduct regular and necessary visits, audits, manage meetings at outsources

9. Proactively drive outsources to improve quality

10. Be the owner of quality at outsources on problem solving, support audits, and deviation management

11. Review process/package development and change management results and support risk assessment

12. Drive best practice sharing and benchmarking activities among outsources

About You:

1. 5+ total years in Quality, Process, Manufacturing (foundry/assembly/electrical test), or Engineering function Knowledge on semiconductor technology.

2.Foundry experience is mandatory. Assembly process and production knowledge has added advantage.

3.Good understanding of quality requirements such as 8D, material review board process, quality planning, qualification release criteria, change management, good understanding on operation/ planning/ logistics.

4.Strong analytical and problem-solving skills Working

5.knowledge of quality tools including cause-and-effect diagram, check sheet, control chart, histogram, Pareto chart, scatter diagram, affinity diagram, tree diagram, control plan, and failure modes-and-effects analysis.

6.Sound knowledge on ISO9000 / IATF16949 / VDA, automotive experience and exposure is added advantage.

7.Proficient in MS Office suite.

8..Able to interface effectively with associates and outsources at all levels of the organization 9.Excellent verbal and written communication skills, able to provide quality interface at any level Previous experience with multinational corporations is an advantage

10.Good understanding of and able to communicate in English.  

11.Knowledge in other language is an advantage Team oriented and responsive

12. Be able to work under high pressure.

13. Ability to work in multi-cultural environment with different time zones.

14.Willing to travel extensively.

15.Semiconductor Technology, Microelectronics, Electronic, Automation, Mechanical, Electrical degree holder is a highly preferred

Littelfuse strives to empower associate growth and development in a culture of ongoing collaboration and respect for diverse global perspectives and expertise. Our Core Values – Customer Focus, Integrity, Innovation, Teamwork and Results Driven – supports us on our mission to improve the safety, reliability, efficiency, and performance of our customers’ products and systems.

We are an equal opportunity employer that takes pride in giving every associate the means and courage to make a difference – everywhere, every day.

We offer a competitive salary package and a variety of benefits, including Term Life, Accidental Death & Dismemberment, Critical Illness and Medical insurance as well as development opportunities like internal Lean Six Sigma Certification.

#LI-AS1

Top Skills

Iatf16949
Iso9000
MS Office
Quality Tools
Semiconductor Technology
Vda
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The Company
Chicago, Illinois
4,597 Employees
Year Founded: 1927

What We Do

Littelfuse is an industrial technology manufacturing company empowering a sustainable, connected, and safer world. Across more than 15 countries, and with 17,000 global associates, we partner with customers to design and deliver innovative, reliable solutions. Serving over 100,000 end customers, our products are found in a variety of industrial, transportation, and electronics end markets—everywhere, every day. Headquartered in Chicago, Illinois, United States, Littelfuse was founded in 1927.

View our broad and deep product portfolio:
https://www.littelfuse.com/

Littelfuse has had a long-standing commitment to ensuring a diversified workforce through equal employment opportunities. Maintaining a diversified workforce is critical to the success of our organization.

Each associate receives equal employment opportunity regardless of race, color, religion, creed, sex (with or without sexual conduct), marital status, national origin, citizenship, ancestry, age, physical or mental disability, medical condition, order of protection status, military status, sexual orientation, gender expression or identity, genetic information, unfavorable discharge from military service, and any other protected class under federal, state or local law

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