Black Duck Software, Inc. helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity. Black Duck, a recognized pioneer in application security, provides SAST, SCA, and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code, open source components, and application behavior. With a combination of industry-leading tools, services, and expertise, only Black Duck helps organizations maximize security and quality in DevSecOps and throughout the software development life cycle.
DevOps Engineer will be a key member of the Cloud Operations team responsible for developing SaaS and Hosted services across the company's product portfolio. They will work closely with Engineering, Product, IT, and other functional teams to build, operate, and improve customer-facing infrastructure on Google Cloud Platform (GCP).
The ideal candidate brings hands-on cloud and infrastructure experience, enjoys solving operational challenges, thrives in a collaborative environment, actively leverages AI tools to improve productivity, and is passionate about delivering secure, reliable, and scalable services for enterprise customers worldwide.
Responsibilities:
- Contribute to infrastructure automation using infrastructure-as-code, CI/CD, and GitOps practices
- Build, maintain, and improve secure, reliable, and highly available infrastructure for SaaS and Hosted services on GCP
- Leverage and develop AI tools to accelerate troubleshooting, automate routine tasks, generate scripts, and improve documentation quality
- Collaborate with engineering teams to deploy and operate containerized applications using Kubernetes-based platforms
- Build and improve operational tooling, monitoring, runbooks, and documentation to enhance service reliability and reduce operational effort
- Participate in change management, release activities, operational readiness reviews, and on-call support processes
- Work with Engineering, Product, Services, Security, and other departments to support business and customer requirements
- Contribute to platform engineering initiatives that improve developer productivity, service reliability, security, and operational efficiency
- Monitor platform health, investigate incidents, troubleshoot production issues, and participate in continuous service improvement efforts
Required Qualifications:
- 3-5 years of experience supporting production SaaS applications, cloud infrastructure, or customer-facing services
- Hands-on experience with Google Cloud Platform (GCP), including services such as GKE, Cloud Run, Cloud Storage, Networking, IAM, Monitoring, and Logging
- Experience working with Kubernetes and containerized applications
- Comfortable using AI and LLM tools (GitHub Copilot, ChatGPT, Claude, or similar) as part of everyday engineering workflows. Experience with Agentic development a plus.
- Experience with Docker and container-based deployment practices
- Experience with CI/CD tools such as GitHub Actions, Jenkins, ArgoCD, GitLab CI, or similar technologies
- Experience with infrastructure-as-code tools such as Terraform or equivalent
- Proficiency with scripting or automation using Python, Bash, Go, or similar languages
- Understanding of networking fundamentals including DNS, TLS, routing, firewall concepts, and load balancing
- Familiarity with observability and monitoring tools used to operate production systems
- Experience troubleshooting applications and infrastructure in production environments
- Familiarity with Java-based applications and services is beneficial
- Strong communication and collaboration skills with the ability to work effectively across technical and non-technical teams
Education:
- Bachelor's degree in Computer Science or other technical discipline, or equivalent experience.
Black Duck is an equal opportunity employer. We consider all applicants for employment without regard to race, color, national origin, religion, sex, gender identity or expression, age, disability, sexual orientation, veteran or military service status, or any other characteristic protected by applicable law. Black Duck complies with all applicable laws prohibiting employment discrimination in every jurisdiction where it operates and provides reasonable accommodations to individuals with disabilities in accordance with applicable law.
Skills Required
- 5+ years experience in 24x7 production operations supporting highly available SaaS or cloud service environments
- Hands-on experience with Google Cloud Platform including GKE, Cloud Run, Cloud Storage, IAM, Cloud Monitoring and Cloud Logging
- GCP networking architecture experience: VPC design, VPC Peering, Shared VPC, Cloud Interconnect/VPN, Cloud NAT, firewall rules, Cloud DNS, multi-region network design, load balancing (GLB, ILB)
- Experience with containerization and image management using Docker
- CI/CD pipeline experience (Jenkins, GitHub Actions, ArgoCD or equivalent)
- GitOps workflow experience
- Experience with Java applications and J2EE technology stack
- Proficiency in scripting languages
- Familiarity with Python, Bash, or Go
- Experience with infrastructure-as-code tools such as Terraform
- Comfortable using AI and LLM tools (GitHub Copilot, ChatGPT, Claude, or similar) as productivity aids
- Familiarity with container security best practices
- Knowledge of observability and incident response using Cloud Monitoring, Cloud Logging, and Error Reporting
- Proactively meet information security and compliance standards such as ISO, SOX, SSAE 16
- Strong interpersonal and teaming skills; ability to set and enforce processes and influence engineers
- Bachelor's degree in Computer Science or other technical discipline, or equivalent experience
Black Duck Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Black Duck and has not been reviewed or approved by Black Duck.
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Healthcare Strength — Medical, dental, and vision coverage provide multiple plan choices with transparent costs, with carrier updates noted for 2026. Vision via VSP and dental plan options offer defined tiers and network access.
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Retirement Support — Retirement programs include a 401(k) with company matching alongside an employee stock purchase plan with a discount and lookback. These features support longer‑term savings and wealth building.
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Leave & Time Off Breadth — Exempt employees use a manager‑approved, no‑cap time‑off model, while non‑exempt employees accrue flexible time off alongside sick time. Paid leaves include parental and family care leave, with additional protections under applicable leave laws.
Black Duck Insights
What We Do
Organizations worldwide use Black Duck Software’s industry-leading products to secure and manage open source software, eliminating the pain related to security vulnerabilities, compliance and operational risk. Black Duck is headquartered in Burlington, MA, and has offices in San Jose, London, Frankfurt, Hong Kong, Tokyo, Vancouver, Seoul & Beijing
Why Work With Us
We pride ourselves on cultivating an environment of collaboration, creativity, and fun! We know where you work can influence how you work, which is why our collaborative office space focuses on community and continuous learning. Our work-hard, play-hard attitude even got us named a Top Place to Work in Massachusetts by The Boston Globe!
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