Senior Engineer - AI Workflows

Posted 2 Days Ago
Be an Early Applicant
Wellington, NZL
Hybrid
Senior level
Cloud • Fintech • Information Technology • Machine Learning • Software
At Xero, we’re here to help you supercharge your business.
The Role
As a Senior Engineer in AI Workflows, you will design and operationalize AI agents, connect with internal teams, and deliver AI-driven solutions while ensuring safety and performance metrics.
Summary Generated by Built In

The role / impact

As a Senior Engineer within the Internal AI Accelerator Squad, you will be at the forefront of Xero’s transformation into an AI-native company. You will act as a forward-deployed engineer, embedding yourself within various internal business teams to co-design and operationalise agentic AI workflows that remove manual toil and fundamentally reshape how our people work end-to-end.

Your impact extends beyond the code; you will lead the delivery of high-stakes AI agents from discovery to production, while acting as a technical partner and evangelist. By defining the patterns, guardrails, and tooling for intelligent automation, you will create the blueprint that enables the rest of Xero to harness the power of AI safely and effectively.

The team / how they connect

You will join a dedicated, high-velocity squad focused on boosting the adoption of agentic AI and intelligent automation across the global business. The team connects through a shared mission of rapid experimentation and "vibe-coding," working closely with product owners and SMEs to turn complex, messy workflows into elegant, automated solutions.

The team is currently working on / Initially, you will focus on

  • Designing and iterating on AI agents and workflow orchestrations using tools like Claude, Gemini, and MCP.

  • Integrating AI systems with core enterprise platforms including Salesforce, Workday, Slack, and NetSuite.

  • Developing reusable automation patterns and shared templates to be used by the business

  • Building evaluation and monitoring frameworks to measure performance and ensure the safety of AI-native workflows.

Where and how you can work

At Xero, we embrace a hybrid way of working that prioritises both flexibility and meaningful connection. You will have the autonomy to work from home, supported by regular boost days in our modern office spaces designed to foster collaboration, brainstorming, and team bonding.

Here are some of the things we are looking for

  • You bring a wealth of experience in building and operating applications or automations within production environments, particularly involving APIs and cloud infrastructure.

  • Your background includes hands-on delivery of AI-driven solutions such as agents, copilots, or RAG systems using LLMs like Claude or Gemini.

  • You possess proficiency in programming languages such as Python or TypeScript and feel comfortable navigating SDKs and webhooks.

  • A systems-thinking approach is part of your toolkit, allowing you to design agents with security, auditability, and controlled blast radius at the forefront.

  • You have a track record of partnering with non-technical stakeholders to translate business pain points into technical solution designs.

  • You are a natural coach who enjoys uplifting the AI fluency of those around you through pairing, workshops, and clear communication.

Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Skills Required

  • Experience in building and operating applications or automations in production environments
  • Hands-on delivery of AI-driven solutions using LLMs like Claude or Gemini
  • Proficiency in programming languages like Python or TypeScript
  • Experience in designing secure, auditable AI agents
  • Ability to partner with non-technical stakeholders
  • Coaching and uplifting AI fluency in others

Xero Compensation & Benefits Highlights

  • Parental & Family Support Paid parental leave is outlined as up to 26 weeks for primary caregivers with six weeks for partners, supported by family-forming benefits through Carrot. Flexible return-to-work support is also highlighted.
  • Leave & Time Off Breadth Time off provisions include 21 days of annual leave, 10 wellbeing days, five Xtra days, three year-end company holidays, a paid volunteer day, and flexible working options. Global materials also emphasize additional wellbeing leave and local flexibility.
  • Healthcare Strength U.S. coverage includes medical via Cigna or Kaiser with dental and vision, complemented by global mental-health support through Modern Health for employees and immediate family. Life, AD&D, and short- and long-term disability are also included in the package.

Xero Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Wellington
4,500 Employees
Year Founded: 2006

What We Do

Xero is small business accounting software that provides a platform on which businesses can build a fully integrated solution. It’s designed to make life better for people in small business, their advisors, and communities around the world. Xero minimises tedious admin by automating routine tasks, delivers valuable insights when needed, and brings together business data, trusted advisors, and powerful apps in one intuitive platform. By alleviating pain points, Xero empowers small business owners to supercharge their business, simplifying the complex and freeing up time from manual admin so they can focus on what really matters to build the business they’ve always envisaged.

Why Work With Us

Xero is a human-centric organization where you’ll have a tangible impact on the success of small businesses and their communities, globally. Our team of energised, forward-thinkers work to make life better for our customers and each other every day. We’re also always committed to supporting you with a flexible environment.

Gallery

Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery

Xero Teams

Xero Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Join us from home or at one of our beautiful workspaces. Xero has offices in Australia, New Zealand, United Kingdom, United States, Canada, Singapore, and South Africa.

Typical time on-site: Flexible
Company Office Image
HQWellington, NZ
Auckland, NZ
Brisbane
Calgary
Denver, CO
Melbourne (HQ)
London, GB
Napier, NZ
New York, NY
Company Office Image
San Mateo, CA
Singapore
Sydney, NSW
Toronto, Ontario
Learn more

Similar Jobs

Xero Logo Xero

Partner Development Representative

Cloud • Fintech • Information Technology • Machine Learning • Software
Hybrid
Wellington, NZL
4500 Employees

Xero Logo Xero

Engineering Manager

Cloud • Fintech • Information Technology • Machine Learning • Software
Hybrid
2 Locations
4500 Employees

Xero Logo Xero

Head of Workforce Planning (Customer Experience)

Cloud • Fintech • Information Technology • Machine Learning • Software
Hybrid
Wellington, NZL
4500 Employees

Xero Logo Xero

Engineering Manager

Cloud • Fintech • Information Technology • Machine Learning • Software
Hybrid
2 Locations
4500 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account