Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,500 people across our London, Southampton, Cardiff and Manchester offices.
We are looking for a senior employee relations specialist with financial services regulatory experience to take ownership for the delivery of a specialist Employee Relations service to the bank.
This is a unique and newly created role and will report directly into the team’s Head of Employee Relations and Managing Counsel. We are happy to consider applications from candidates who will be able to commute to any of our offices.
The role represents a fantastic opportunity to join a vibrant institution and to help promote positive employee relations at the bank, ensuring compliance with its policies, regulatory obligations and applicable employment laws
Your work will include:
- Taking an instrumental role in supporting the Head of Employee Relations to develop and deliver the ER strategy;
- Being the subject matter expert on employee relations matters, including the interplay with the FCA’s Conduct Rules and Senior Manager & Certification Regime;
- Supporting the People Partnering team and hearing managers with investigations into selected and complex employee grievances and disciplinary matters, conduct investigations, performance management, and specific project work like M&A activities and corporate restructures;
- Developing and delivering the governance framework, working closely with the Compliance, Legal and Reward teams, in relation to employee conduct issues, reporting, data analysis and review and impact on remuneration;
- Selected policy drafting and review in light of any employment law changes and/or regulatory changes;
- Designing, delivering and facilitating Employee Relations training to the business; and
- Supporting the Chief People Officer with SMCR reporting obligations.
- Extensive experience as an employee relations practitioner in either a HR or legal team, or a lawyer with at least 4 years’ post-qualification employment law experience;
- A deep understanding of employment law and the changing regulatory landscape;
- Experience in the financial services sector;
- Experience handling regulatory issues in the context of the SMCR, conduct, remuneration matters, and regulatory inquiries; and
- Capable of working in a fast-paced environment and keen to grow and develop within the organisation.
Our recruitment process:
Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious.
In general you can expect a chat with one of our Talent Acquisition team, followed by two rounds of interviews with the Head of Employee Relations and either the Chief People Officer or Head of People Partnering (or, both). There may also be a technical written test to complete.
- 25 days holiday (plus take your public holiday allowance whenever works best for you)
- An extra day’s holiday for your birthday
- Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
- 16 hours paid volunteering time a year
- Salary sacrifice, company enhanced pension scheme
- Life insurance at 4x your salary & group income protection
- Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
- Generous family-friendly policies
- Incentivised refer a friend scheme
- Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
- Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing
About Us
You may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway.
We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.
Starling Bank is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.
By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
What We Do
Hello, we’re Starling.
Banking was broken – so we decided to fix it. The vision? Fast technology, fair service and honest values. All at the tap of a phone, all the time.
We built Britain’s first digital bank.
One hard-won banking licence later, we set about giving people a new way to spend, save and manage their money (and take better care of the planet, too).
We’re changing banking for good.
Back then, we were obsessed with unravelling the knotty world of finance and solving people’s problems rather than selling them stuff. We still are.
Since then, we’ve grown. A lot.
Over three million accounts (and four account types!). A team of thousands. Headquartered in London with offices in Cardiff, Dublin, Manchester and Southampton. Five years voted Which? Recommended Provider and Britain's Best Banking Brand. Still zero branches.
Our culture is open, inclusive and focused on solving real customer problems, with an emphasis on doing the right thing, even when it’s not always the easy thing. From our approach to working together and sustainability to how we build our products, our decisions need to make the world – and Starling – a better place to be.
Everyone at Starling is essential to our mission, which is really quite simple: to solve our customer’s problems – and build the best bank in the world!
And now we're providing Starling to other banks, via a Software-as-a-Service (SaaS) proposition through our subsidiary Engine, using the proprietary technology platform that it uses to power our own bank.
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