Texas Capital is built to help businesses and their leaders. Our depth of knowledge and expertise allows us to bring the best of the big firms at a scale that works for our clients, with highly experienced bankers who truly invest in people’s success — today and tomorrow.
While we are rooted in core financial products, we are differentiated by our approach. Our bankers are seasoned financial experts who possess deep experience across a multitude of industries. Equally important, they bring commitment — investing the time and resources to understand our clients’ immediate needs, identify market opportunities and meet long-term objectives. At Texas Capital, we do more than build business success. We build long-lasting relationships.
Texas Capital provides a variety of benefits to colleagues, including health insurance coverage, wellness program, fertility and family building aids, life and disability insurance, retirement savings plans with a generous 401K match, paid leave programs, paid holidays, and paid time off (PTO).
Headquartered in Dallas with offices in Austin, Fort Worth, Houston, Richardson, Plano and San Antonio, Texas Capital was recently named Best Regional Bank in 2024 by Bankrate and was named to The Dallas Morning News’ Dallas-Fort Worth metroplex Top Workplaces 2023 and GoBankingRate’s 2023 list of Best Regional Banks. For more information about joining our team, please visit us at www.texascapitalbank.com.
Texas Capital Bank is hiring a results-driven leader to manage and optimize customer communications across email and digital channels. This role owns the full email lifecycle, from strategy and content to testing, execution, and reporting, while ensuring alignment with cross-functional teams. The ideal candidate will enhance personalization, improve deliverability, and drive performance through data-driven insights, A/B testing, and workflow optimization, all within a fast-paced, agile environment.
Responsibilities:Own the email process end-to-end: strategy, content construction, segmentation, testing, execution, and reporting
Partner with Marketing, LOB Enablement, and Technology teams to align initiatives and maintain executional consistency
Lead all aspects of customer communication across email, Cloud Pages, and subscription lists—ensuring accuracy, quality, and compliance
Improve email performance in partnership with marketing and drive higher level of personalization to increase open / click through, etc.
Introduce more robust A/B Testing (e.g. subject lines, content, personalization, etc.)
Monitor and improve deliverability
Actively manage different business units and allow for relevant quality assurance
Audit the creative for all emails to ensure link and landing page accuracy as well as proper tracking parameters etc.; providing creative direction and hands-on execution when needed
Optimize marketing workflows and data integrations to support scale and efficiency
Build dashboards and report on campaign performance to deliver insights for ongoing improvements to Marketing Managers
Stay current on SFMC updates and industry best practices
Lead in a fast-paced, agile environment
Perform additional ad hoc tasks as needed
Minimum 5 years’ experience with Salesforce Marketing Cloud (Journey Builder, Email Studio, Mobile Studio, Automation Studio)
Minimum 2 years’ experience in a leadership role
Proficient in AMPscript, HMTL, CSS, and SQL for dynamic templates, segmentation, personalization, and campaign customization
Experience in audience segmentation, list management, dynamic content, and automation workflows
Proven experience executing data-driven campaigns and building journeys in Salesforce Marketing Cloud
Strong analytical skills; able to interpret campaign data and optimize performance
Exceptional organizational skills, with ability to constantly plan-ahead and surface hidden risks as necessary
Ability to work at an abstract level and continuously pivot to arrive at the highest impact answer for the customer
Excellent communication skills with the ability to build positive working relationships at all levels of the organization
BBA in business or related field required
The duties listed above are the essential functions, or fundamental duties within the job classification. The essential functions of individual positions within the classification may differ. Texas Capital Bank may assign reasonably related additional duties to individual employees consistent with standard departmental policy.Texas Capital is an Equal Opportunity Employer.
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What We Do
Our expert bankers are committed to helping your business build and grow. Equipped with experience-based insights and a proven record of implementing custom solutions for clients, we can help you with a suite of business lending, investing and financial management services that see you through every step of the way.
Our client-centric culture thrives because we attract, develop and engage the most experienced and diverse experts in their fields. Over the years, we've developed a supportive culture that values collaboration, rewards performance and respects the well-being of its team members. We know our people are our greatest asset, so we give them the resources and support they need to be successful. Our personal approach has enabled us to deliver exceptional value for our clients for more than two decades — an achievement we’re proud to continue.
Explore a career at Texas Capital Bank: https://www.texascapitalbank.com/who-we-are/careers
Texas Capital Bank is a wholly owned subsidiary of Texas Capital Bancshares, Inc. (NASDAQ®: TCBI). For more information, please visit www.texascapitalbank.com. Member FDIC. NASDAQ®: TCBI. Equal Housing Lender.
Texas Capital Bank and its subsidiaries are equal opportunity employers and do not discriminate on the basis of any protected trait including sex, sexual orientation, gender identity, race, ethnicity, disability, or veteran status. Please view our EEO Policy to learn more: https://www.texascapitalbank.com/equal-employment-opportunity-policy
