Senior Disputes Data Engineer

Velera is the nation’s premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Our purpose: We accelerate partners’ success through innovative financial technology solutions and inspired service.

The Opportunity

The Senior Data Engineer is responsible for architecting, designing, developing, and optimizing enterprise-scale data platforms, analytical data models, and data integration solutions.

Design and build data structures, schemas, and pipelines from the ground up rather than solely maintaining existing assets.

Provide technical leadership across SQL engineering, ETL/ELT development, cloud platforms, API integrations, data modeling, performance optimization, and enterprise data governance.

Day in the Life

• Design, develop, deploy, and optimize enterprise-scale data solutions supporting analytics, reporting, business intelligence, and operational workloads.

• Architect and build scalable data structures, schemas, dimensional models, and enterprise data pipelines from the ground up.

• Design, develop, optimize, and support ETL/ELT frameworks and automated data integration processes.

• Develop and maintain API integrations and automated data-ingestion frameworks supporting multiple internal and external source systems.

• Design and implement cloud-native data solutions utilizing Azure, AWS, Snowflake, Databricks, Synapse Analytics, or equivalent technologies.

• Lead database performance tuning initiatives including indexing strategies, workload optimization, execution-plan analysis, and query optimization.

• Develop expert-level SQL solutions utilizing CTEs, window functions, advanced joins, stored procedures, analytical functions, and relational modeling principles.

Education

• Bachelor`s degree in Computer Science, Management Information Systems, related technology field, or equivalent combination of education and experience preferred.

Experience

• Minimum 5+ years of progressively responsible experience in Data Engineering, Data Warehousing, Analytics Engineering, Data Integration, Business Intelligence, or related disciplines.

• Demonstrated experience building enterprise-scale data architectures, ETL/ELT pipelines, and cloud-based data platforms.

• Experience integrating data from APIs, databases, flat files, cloud platforms, and third-party applications.

• 5 years of experience in SQL development (including query creation and modification, dataset creation, table maintenance, and large-scale data analysis) or MIS reporting and analysis required.

• 2 years of experience creating and modifying macros, queries and tables.

• Power BI expertise including DAX, Power Query, data manipulation, complex visualizations, dashboards, and calculations.

• Experience working with other BI tools such as Qlik Sense, and Tableau

• Data modeling, ETL/data pipeline, and metadata governance experience.

Knowledge, Skills, & Abilities

• Knowledge of disputes, chargebacks, fraud operations, and case-management systems preferred.

Physical Demands

• While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear

• Specific vision abilities required by this job include close vision

• Ability to occasionally lift/move up to 25 pounds

• Individuals with a disability who are otherwise able to perform the essential functions of the job may request a reasonable accommodation through the Human Resources department.

Other Physical Demands

• None

• None

Service Standards and Expectations

• Deliver exceptional service to internal and external stakeholders, acting in the best interest of credit unions and aligned with company standards.

• Demonstrate commitment to the company’s mission, vision, and long-term business objectives.

• Foster and contribute to a workplace environment where all employees feel valued, respected, and connected.

• Collaborate effectively across teams and functions to achieve business goals.

Additional Essential Functions and Responsibilities

• Regular and reliable attendance.

• Responsible for reporting risks that are identified to the appropriate team and/or management. Additionally, responsible for managing, monitoring, and reporting risks within the scope of your work area, to include, but not limited to Information Security risks.

• Actively supports and embraces Velera's core values of Dedication, Collaboration, Belonging, Curiosity and Integrity.

About Velera

At Velera, inclusion isn’t an initiative – it’s how we work. Guided by a people‑helping‑people philosophy, we cultivate a culture where every employee feels valued, respected and empowered to do their best work. We’re committed to building a diverse workforce and fostering meaningful connection across our teams. Through a remote‑first, flexible environment, we prioritize psychological safety, wellbeing and belonging so individuals and teams can collaborate to thrive. Together, we’re shaping a new era of secure, innovative solutions for the clients and communities we serve. Learn more about what it’s like to work at Velera.

Pay Equity

Actual Pay will be adjusted based on experience and other job-related factors permitted by law.

Great Work/Life Benefits!

• Competitive wages

• Medical with telemedicine

• Dental and Vision

• Basic and Optional Life Insurance

• Paid Time Off (PTO)

• Maternity, Parental, Family Care

• Community Volunteer Time Off

• 12 Paid Holidays

• Company Paid Disability Insurance

• 401k (with employer match)

• Health Savings Accounts (HSA) with company provided contributions

• Flexible Spending Accounts (FSA)

• Supplemental Insurance

• Mental Health and Well-being: Employee Assistance Program (EAP)

• Tuition Reimbursement

• Wellness program

• Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions

Velera is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.

Velera is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following "EEO is the Law" Poster. Velera will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty to furnish information.

Velera is an E-Verify Employer. Review the E-Verify Poster here.  For information regarding your Right To Work, please click here.

This role is currently not eligible for sponsorship.

As an ongoing commitment to reasonably accommodate individuals with disabilities please contact a recruiter at [email protected] for assistance.