Jobs at Velera

Supports UX research throughout the product lifecycle by assisting with usability tests, interviews, surveys, diary studies, participant recruitment, data collection, analysis, and research documentation. Collaborates with designers, product managers, and developers to translate findings into actionable recommendations. The role also involves creating personas, journey maps, and presentations while applying accessibility and inclusive design principles.

Administer and optimize Adobe Workfront and related business systems supporting consulting services. Design workflow automations, integrations, reports, dashboards, and process improvements; monitor data quality and system performance; document procedures; support testing, change management, user training, troubleshooting, governance, and platform adoption. Partner with technology teams, vendors, business leaders, and stakeholders to gather requirements and implement scalable operational solutions.

Manages enterprise relationships with assigned credit unions, serving as the primary relationship manager and strategic advisor. Develops account plans, identifies growth opportunities, promotes payment and ecommerce solutions, negotiates contracts, manages renewals and revenue, and delivers strategic business reviews. Collaborates with internal product and service teams on implementations and initiatives, maintains Salesforce records, monitors industry trends, and works to expand client portfolios and strengthen satisfaction.

A 10-week summer internship providing hands-on experience through meaningful business projects in the financial services and credit union industry. Interns collaborate with professionals and leaders, participate in development and networking sessions, and present their work at the program’s conclusion. The role seeks students with strong communication, organizational, problem-solving, adaptability, learning, and collaboration skills, plus an interest in financial services, technology, and credit unions.

Designs scalable, secure, cost-effective enterprise solutions spanning software, hardware, infrastructure, data, and security. Collaborates with product stakeholders and Agile teams, evaluates technologies and vendors, defines architectural standards, plans integrations, optimizes performance and cloud costs, ensures compliance, and provides technical guidance. The role also uses data queries, visualizations, and reporting to inform product functionality.

Supervise Fraud Strategy staff, overseeing workflows, audits, service quality, client support, fraud monitoring, escalations, and project delivery. Analyze fraud trends and risk data, recommend process and product improvements, maintain documentation, manage resources, and ensure service-level adherence. The role also supports client presentations, develops training materials, communicates strategic initiatives, and promotes a high-performing team culture.

Manages strategic relationships with major credit union clients, serving as a trusted advisor and enterprise relationship manager. Develops account strategies, identifies revenue growth and cross-selling opportunities, negotiates contracts, delivers business reviews, and oversees escalated issues. Partners with internal teams on implementations, product development, and client initiatives while maintaining accurate Salesforce account plans. Requires deep knowledge of payments, ecommerce, card processing, financial services, and executive-level consultative selling.

Oversee annual merit, incentive compensation, bonus, and performance management programs in Workday. Lead system configuration coordination, testing, reporting, governance, communications, and stakeholder support. Produce compensation analyses, dashboards, and compliance reports; maintain documentation and controls; and partner with HR, Payroll, Talent Acquisition, and business leaders. Provide backup support for executive compensation programs, including LTI, DCP, and SERP administration, while contributing to strategic compensation initiatives and process improvements.

Manage the AI opportunity roadmap for Risk Services, prioritizing use cases, coordinating internal data science teams and external vendors, translating business needs into requirements, and supporting AI governance, compliance, explainability, auditability, implementation, adoption, and benefits realization. The role focuses on business outcomes and solution delivery rather than hands-on model development.

Leads the organization’s cloud financial management strategy, including establishing a FinOps Center of Excellence, improving cost transparency, and optimizing multi-cloud spending. Administers Flexera One and native AWS and Azure cost-management tools, develops allocation dashboards and unit economics reporting, and implements tagging, governance, chargeback, and showback practices. Partners with engineering, infrastructure, finance, and leadership teams on cost-effective architecture, billing anomaly resolution, savings initiatives, and cloud usage policies.

Provides hospitality, event coordination, workplace operations, and administrative support at the Tampa site. Coordinates meetings, conferences, venues, catering, vendors, contracts, and audiovisual needs. Manages mail, packages, shipments, office supplies, and the Office Depot ordering system. Supports facilities, physical security, vendor escorting, administrative programs, and process-improvement projects while serving executives, employees, clients, and visitors with professionalism and discretion.

Leads pricing development, deal-level profit and loss analysis, financial modeling, and pricing proposals for renewals and new business. Partners with Sales, Client Growth Management, Product, and Finance to develop competitive pricing strategies, analyze market and competitor trends, maximize margins, and support multiple financial services product lines. Presents recommendations to senior management and clients, manages pricing workflows and updates, develops new pricing constructs, and mentors Pricing Analysts.

Lead product strategy and full lifecycle for Juniper Payments offerings including compliance, enhancements, commercialization, P&L ownership, cross-functional coordination, risk assessment, documentation, training, and client/operational liaison duties.

Perform corporate income tax for parent and subsidiaries including tax provision, estimates, extensions, and returns (federal, state, local). Prepare work papers, respond to notices, support audits, maintain tax calendar, coordinate with vendors and internal teams, monitor tax law changes, and assist with other tax matters (indirect tax, credits, M&A).

The Senior Oracle Fusion Administrator manages Oracle Fusion Cloud EPM and ERP systems, ensuring data pipeline reliability, integration processes, and reporting across financial applications. Responsibilities include configuring backend systems, designing business rules, optimizing performance, and supporting financial modules and reports.