Senior Director, Talent Management

Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.

We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands. 

Job Summary:

IPH is seeking a strategic and results-driven Senior Director, Talent Management to lead our Learning & Development, Talent Management, Organizational Design and Development team. This hands-on role will oversee the development and implementation of learning and development programs, drives workforce planning, and supports the organization to ensure they have a build, buy, borrow, bridge talent strategy that enables IPH to achieve its strategic ambition.

Job Location: Hybrid – New York, Cleveland

Main Responsibilities: 

• Talent Management: Run the Company’s talent management process including goal setting and performance reviews to identify key talent and succession planning. Run the Company’s Talent Management process with the goal of achieving the highest talent in the most critical roles. Identify and manage vendor relationships to ensure delivery and implementation of services that meet business needs. Serve as a talent management Subject Matter Expert (SME) and proactively stay current with industry trends to identify new and different ways of developing and accelerating talent.
• Organization Design and Development: As the Company continues to grow, understand the overall organizational development requirements and develop plans to fulfill those needs. Lead efforts to build strong bench of leadership talent and oversee the administration and evaluation of both assessments and related development activities for executives.
• Learning & Development (L&D): Oversee the design, development, and delivery of L&D programs to enhance employee skills and performance in line with business priorities. Implement leadership development to create a pipeline of talent to strengthen internal succession. Partner with leaders to create critical role-specific individual training plans and growth opportunities. Leverage learning technologies and platforms to scale development initiatives. Monitor and measure L&D program effectiveness through KPIs and employee feedback and ultimately show a company level ROI on development that impacts the Company’s bottom line.
• Culture & Engagement: Shape culture programs that deliver our desired employee experience and drive a high-performance culture. Mature the development and delivery of culture, engagement & belonging strategies.

Qualifications: 

• BA/BS degree required, MBA or Master's degree preferred
• 10+ years of experience in roles of increasing HR leadership responsibility with a breadth of experience across positions that have been business facing (i.e., HR business partnering) and specialist roles such as learning, DEIB, org development, change management, communications.
• Previous experience in designing and implementing talent management initiatives
• Comprehensive knowledge of talent management processes, tools and technology
• Ability to collect, assimilate, and analyze data and present concise results
• Strong bias for action, results and continuous improvement
• Excellent written and verbal communication skills, including presentation to executive leadership
• Exceptional organizational skills to manage multiple projects at once, and lead cross-functional teams
• Ability to thrive in fast-paced, ever-changing business environment with flexibility & adaptability

All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:

• Comprehensive full medical, dental and vision Insurance
• Basic Life Insurance at no cost to the employee
• Company paid short-term and long-term disability
• 12 weeks of 100% paid Parental Leave
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
• Retirement savings plan
• Personal Paid Time Off
• Paid holidays and company-wide Wellness Day off
• Paid time off to volunteer at nonprofit organizations
• Pet friendly office environment
• Commuter Benefits
• Group Pet Insurance
• On the job training and skills development
• Employee Assistance Program (EAP)