Ready to be a Titan?
The ServiceTitan mobile app is the tool field technicians rely on every day, across commercial and residential work and every vertical we serve. As Senior Director of Engineering, Mobile, you will lead the engineering organization behind it and own its performance, reliability, and release quality, along with the roadmap that modernizes the app for the years ahead. This is one of the most operationally consequential engineering leadership roles in Field Enablement: when the app works, technicians get through their day, and when it doesn’t, they feel it immediately.
We’re looking for a mobile engineering leader who consistently turns a broad set of priorities into reliable software, shipped on a predictable cadence, at scale.
What you’ll do
- Lead the mobile engineering organization through your engineering managers, owning its processes, priorities, and long-term goals.
- Own the performance, reliability, and release quality of the app, and hold the organization to a high bar on all three.
- Drive the modernization roadmap for our native iOS (Swift/SwiftUI) and Android (Kotlin/Jetpack Compose) apps while keeping today’s app stable for the technicians who depend on it.
- Establish and sustain a predictable release cadence, with the engineering discipline and quality practices to support it.
- Direct engineering effort toward business outcomes rather than activity, and keep the team aligned as company and org priorities shift.
- Partner with Product, Design, and the ServiceTitan leadership team to set direction, and push for innovation in the product experience.
- Mentor and develop your Senior Engineering Managers and Engineering Managers into strong leaders.
- Partner with Recruiting to attract and hire top mobile talent, including interviewing candidates and co-owning outreach such as tech talks.
- Communicate effectively with engineers, Product Managers, executives, customers, and partners.
What you’ll bring
- 10+ years of software engineering experience, including 5+ years leading engineering organizations and managing managers.
- A track record of shipping reliable, high-scale mobile applications on iOS and Android on a predictable cadence.
- Expert-level knowledge of mobile platforms and app development, including mobile performance and reliability.
- Experience setting and owning quality standards for a mobile app, including crash-free and startup-time goals, production monitoring, staged rollouts and release gates, and a test-automation strategy.
- Experience leading a mobile platform through significant modernization or re-architecture.
- Strong technical credibility: you can engage on architecture and design decisions and earn the respect of senior engineers.
- Strong communication and technical writing skills.
- B.S., M.S., or PhD in Computer Science, Physics, Engineering, or a related technical field.
Be Human With Us:
Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us.
Use of AI Technology:
We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams.
What We Offer:
When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:
- Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
- Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.
- Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.
At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.
ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation, which may change over time. We comply with all applicable minimum wage laws. For candidates in the United States, the good faith salary ranges estimate for this role is Zone 1: $290,800 USD - $436,200 USD Applicable for: CA, CT, DC, MD, MA, NJ, NY, VA, and WA Zone 2: $271,800 USD - $407,600 USD Applicable for: All other US locations. International Compensation for candidates residing outside the United States will vary by location and will be discussed during the hiring process. Actual compensation within a range is determined by factors including relevant experience, skill set, qualifications, and performance. In addition to base salary, our total compensation package includes an annual bonus, equity, and a holistic suite of benefits.Skills Required
- 10+ years of software engineering experience
- 5+ years leading engineering organizations and managing managers
- Track record of shipping reliable, high-scale mobile applications on iOS and Android on a predictable cadence
- Expert-level knowledge of mobile platforms and app development, including mobile performance and reliability
- Experience setting and owning mobile app quality standards, including crash-free and startup-time goals, production monitoring, staged rollouts, release gates, and test-automation strategy
- Experience leading a mobile platform through significant modernization or re-architecture
- Strong technical credibility in architecture and design decisions
- Strong communication and technical writing skills
- Bachelor’s, master’s, or PhD in Computer Science, Physics, Engineering, or a related technical field
ServiceTitan Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ServiceTitan and has not been reviewed or approved by ServiceTitan.
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Healthcare Strength — Healthcare coverage is positioned as a major strength, with multiple plan features emphasizing broad medical, dental, and vision support plus telehealth-style access. Additional elements like HSA/FSA options and employer contributions reinforce perceived value beyond base pay.
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Parental & Family Support — Parental leave and family-forming support appear notably robust, with repeated references to paid leave and meaningful adoption/fertility assistance. The package is described as supportive across different family paths, though specifics can vary by plan and location.
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Fair & Transparent Compensation — Compensation is portrayed as generally competitive in several functions, particularly in engineering and experienced roles, contributing to an overall sense of being paid fairly. Equity and bonus components are also described as meaningful parts of total rewards for many roles.
ServiceTitan Insights
What We Do
ServiceTitan is the world’s leading and fastest-growing software technology platform for the trades, a trillion-dollar global industry. We help small business entrepreneurs run and grow their businesses and aim to democratize the power of technology. The trades industry approaches $800B in North America alone and was significantly underserved by traditional software industry leaders prior to ServiceTitan’s entrance to the market. Today, ServiceTitan powers the businesses of more than 5,000 customers, is backed by the world’s leading venture capitalists, and continues to target triple-digit growth annually. ServiceTitan unlocks for small business, the tools and support that big business has enjoyed for decades; helping everyday entrepreneurs run and grow their businesses so they can build better lives for themselves and their families.
Why Work With Us
Not only do we change the lives of our customers, but we strive to create an environment full of opportunities that will change the lives of our employees. We are committed to giving extraordinary talent, extraordinary opportunity, and we prioritize investing in Titans, through a suite of benefits, learning and growth opportunities, and more.
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