About Kaseya
Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.
Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.
Founded in 2000, Kaseya was built by builders - and we're still building. We look for people who create rather than wait, who see a hard problem and lean in, and who treat challenges as raw material. At Kaseya, everyone plays a role in shaping the future of IT: whether you're in engineering, product, sales, marketing, customer support, or operations, your work helps protect, defend, and optimize IT environments across the globe.
We're building teams that grow, perform, and make an impact. If you're driven by the itch to make things better - a product, a process, a career - you'll fit right in.
At Kaseya, we don't just raise the bar. We build it.
Role overview
This is a foundational leadership role; the work here impacts how every product, customer, and partner experiences Kaseya. Role will be responsible for building and executing the strategy for Kaseya's unified intelligence experience and customer data platform. This leader will drive the creation of a centralized data platform that powers insights, automation, and personalization across Kaseya's product portfolio and key cross product workflows, enabling MSPs and their customers to make data-driven decisions at scale. The role requires defining and executing the vision for how Kaseya leverages customer data, telemetry, and AI/ML to create competitive differentiation, improve customer experiences, and unlock new revenue opportunities.
This position demands deep technical expertise in Data platforms, API, analytics, Runtime Platform, and AI/ML capabilities, combined with strategic product thinking and cross-functional collaboration. The Director will work closely with product, security, legal, sales, and marketing teams across the organization to build foundational capabilities that become force multipliers for the entire platform.
What will you do
- Define, shape, and clearly communicate our long-term Data, API & AI Strategy, vision, and roadmap.
- Build and scale Data, API and AI capabilities as core product differentiators.
- Provide thought leadership in the design, architecture, and execution of the platform ecosystem and ensure platforms are optimized for performance, scalability, cost, and reliability.
- Set the bar for our engineering culture, encouraging the development of best practices, holding teams accountable for slippage, and improving processes.
- Orchestrate alignment across Product, Engineering, GTM, and Trust.
- Drive platform modernization to reduce tech debt and accelerate innovation velocity.
- Execute clear commercial and technical KPIs across a large portfolio.
- Shape the next chapter of Kaseya’s platform strategy and work with creators of open-source software like Argo and Numaproj.io.
What We Look For
- 15+ years of experience in data engineering, AI/ML, API, Runtime(k8s) and Identity platform, platform engineering, or related fields, with deep expertise in designing and building distributed data systems and applied AI.
- Proven leadership (in a prior Senior Director level role strongly preferred) building and leading high-performing global engineering teams, balancing short-term execution with long-term strategic growth.
- Extensive experience in building and scaling cloud-native architectures (AWS, Azure, GCP) for data, API and AI platforms, with a strong focus on high availability, fault tolerance, and cost-efficiency.
- Demonstrated success in growing and evolving data and AI platforms to meet the needs of a rapidly scaling business, ensuring data-driven decisions are made at all levels of the organization.
- Strong strategic mindset, translating business objectives into scalable technical solutions that deliver value across the organization. Motivated by delivering customer value and impact.
- Excellent communication and collaboration skills, driving impactful solutions across engineering, product, and business teams.
- BS/MS/PhD in Computer Science or related majors, or equivalent experience.
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
Skills Required
- 15+ years of experience in data engineering, AI/ML, API, runtime Kubernetes, identity platforms, platform engineering, or related fields
- Deep expertise designing and building distributed data systems and applied AI
- Proven leadership building and leading high-performing global engineering teams
- Prior Senior Director-level experience
- Extensive experience building and scaling cloud-native architectures on AWS, Azure, or GCP
- Experience with high availability, fault tolerance, and cost-efficient architectures
- Demonstrated success growing and evolving data and AI platforms for rapidly scaling businesses
- Strong strategic mindset translating business objectives into scalable technical solutions
- Excellent communication and collaboration skills across engineering, product, and business teams
- BS, MS, or PhD in Computer Science or a related major, or equivalent experience
Kaseya Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kaseya and has not been reviewed or approved by Kaseya.
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Leave & Time Off Breadth — PTO is commonly described around 20–21 days per year plus standard holidays. Some indicate they can fully disconnect while on leave.
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Equity Value & Accessibility — Equity or option grants are available to many roles, offering potential upside beyond base pay. This exposure is presented as a meaningful component of total compensation for some roles.
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Affordable Benefits — The high‑deductible medical plan is described as having low or employer‑covered employee‑only premiums in some cases. This can reduce out‑of‑pocket costs for those who select the HDHP.
Kaseya Insights
What We Do
Kaseya is a premier provider of unified IT management and security software for managed service providers (MSPs) and small to medium-sized businesses (SMBS). Through its customer-centric approach, Kaseya delivers best-in-breed technologies that allow organizations to efficiently manage, secure and backup IT. Kaseya offers a broad array of IT management solutions, including well-known names: Kaseya, IT Glue, RapidFire Tools, Spanning Cloud Apps, ID Agent, Graphus, RocketCyber, TruMethods and Unitrends. These solutions empower businesses to command all of IT centrally, easily manage remote and distributed environments, simplify backup and disaster recovery, safeguard against cybersecurity attacks, effectively manage compliance and network assets, streamline IT documentation and automate across IT management functions. Headquartered in Miami, Florida, Kaseya is privately held with a presence in over 20 countries.
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