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As a Senior Director of Software Engineering at JPMorganChase within Global Customer Platform, you lead multiple technical areas, manage the activities of multiple departments, and collaborate across technical domains. Your expertise is applied cross-functionally to drive the adoption and implementation of technical methods within various teams and aid the firm in remaining at the forefront of industry trends, best practices, and technological advances.
Job responsibilities
- Leads multiple technology and process implementations across departments to achieve firmwide technology objectives
- Directly manages multiple areas with strategic transactional focus
- Provides leadership and high-level direction to teams while frequently overseeing employee populations across multiple platforms, divisions, and lines of business
- Acts as the primary interface with senior leaders, stakeholders, and executives, driving consensus across competing objectives
- Manages multiple stakeholders, complex projects, and large cross-product collaborations
- Influences peer leaders and senior stakeholders across the business, product, and technology teams
- Champions the firm’s culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
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Formal training or certification on software engineering concepts and 10+ years applied experience. In addition, 5+ year of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise and more broadly across the organization
- Hands on expertise in large-scale engineering delivery, platform modernization, or technology transformation, including leadership of senior engineers/leads.
- Experience developing or leading large or cross-functional teams of technologists
- Demonstrated prior experience influencing across highly matrixed, complex organizations and delivering value at scale
- Experience leading complex projects supporting system design, testing, and operational stability
- Experience with hiring, developing, and recognizing talent
- Extensive practical cloud native experience
- Expertise in Computer Science, Computer Engineering, Mathematics, or a related technical field
Preferred qualifications, capabilities, and skills
- Deep mainframe modernization experience (batch/online workloads, scheduling chains, DB2/VSAM concepts, integration/messaging) and proven patterns to retire mainframe dependencies safely.
- Experience building self-service adoption enablement to reduce friction for consumer teams.
- Experience implementing automated parity validation (dual-run strategies, output comparisons, reconciliation, drift detection) and evidence-based shutdown readiness.
- Experience with governance models for large transformations (architecture authority, risk forums, release/change management cadence, KPI-driven execution).
- Partner management experience for tooling and delivery assurance.
- Experience working at code level
Skills Required
- Formal training or certification in software engineering concepts
- 10+ years of applied software engineering experience
- 5+ years leading technologists and solving complex technical issues
- Expertise in large-scale engineering delivery, platform modernization, or technology transformation
- Experience leading senior engineers or technical leads
- Experience developing or leading large or cross-functional technology teams
- Experience influencing across highly matrixed, complex organizations and delivering value at scale
- Experience leading complex projects involving system design, testing, and operational stability
- Experience hiring, developing, and recognizing talent
- Extensive practical cloud-native experience
- Expertise in Computer Science, Computer Engineering, Mathematics, or a related technical field
- Deep mainframe modernization experience, including batch and online workloads, scheduling chains, DB2 or VSAM concepts, and integration or messaging
- Experience building self-service adoption enablement for consumer teams
- Experience implementing automated parity validation, dual-run strategies, reconciliation, drift detection, and shutdown readiness
- Experience with governance models for large transformations, including architecture authority, risk forums, release management, change management, and KPI-driven execution
- Partner management experience for tooling and delivery assurance
- Experience working at code level
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
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Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
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Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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