Senior Director of Small and Medium Business Sales, Comcast Business

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Washington, DC, USA
Hybrid
167K-320K Annually
Senior level
Digital Media • Information Technology • News + Entertainment
Come to Comcast and bring connection to life.
The Role
Lead and direct SMB sales strategy and execution to maximize revenue. Manage multiple field teams and develop frontline managers, forecast and report sales performance, design incentives and training, implement process improvements, and build cross-functional partnerships while modeling company values and meeting budget and operational targets.
Summary Generated by Built In
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
Responsible for effectively directing and monitoring the sales of an integrated communication structure to small to medium business customers in an effort to maximize sales revenues and meet corporate objectives on a consistent basis. Directs and develops Managers/Supervisors in the field operation area. Provides leadership and direction for diverse and complex functions. Contributes to the development of the organization's business strategy. Interprets business strategy and develops organizational objectives to align with this strategy. Typically manages multiple teams of professionals.
Job Description
Core Responsibilities
  • Recommends alternatives or adjustments to correct problems or solidify successes in the perspective of current and proposed sales strategies. Identifies and drives improvements to create efficiencies with regards to cost and performance.
  • Develops a consultative business-to-business sales culture through strong leadership and coaching. Leads by example by modeling the Company Credo, Touchstones and Promise.
  • Possesses an excellent knowledge of Company's products/services, pricing practices and selling skills to effectively oversee small to medium business sales deployment of new products and services that target the enterprise segment.
  • Monitors and prepares reports; forecasts monthly, quarterly and annual sales results and other activity and performance measurements.
  • Develops, plans and coordinates seminars, sale incentive plans and other strategies to achieve business unit objectives. Exhibits excellent written and oral communication skills, interpersonal skills and planning, presentation and organizational skills.
  • Identifies and implements improvements in business processes yielding increased sales performance and/or operational efficiency. through excellent time management, decision-making and human relations skills.
  • Establishes and cultivates effective business relationships, both cross-functionally and with Division and Corporate Business Services teams and with internal organizations to insure maximum effectiveness of the sales organization.
  • Manages and monitors small-to-medium business sales channels within budgeted sales and expense targets.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
  • Other duties and responsibilities as assigned.

Employees at all levels are expected to:
  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team - make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Support a culture of inclusion in how you work and lead.
  • Do what's right for each other, our customers, investors and our communities.

Disclaimer:
  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Skills:
Leadership; Sales Culture; Business
Salary:
Primary Location Pay Range: $191,716.50 - $319,527.50
Additional Range: This job can be performed in Maryland with a Pay Range of $166,710.00 - $319,527.50
Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Targeted Commission: $55,000.00
Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
10 Years +

Skills Required

  • 10+ years relevant work experience in sales or sales leadership
  • Proven experience managing multiple teams and developing managers/supervisors
  • Demonstrated B2B SMB sales strategy and sales culture development experience
  • Ability to forecast, prepare reports, and track monthly/quarterly/annual sales results
  • Strong written and oral communication, presentation, and organizational skills
  • Knowledge of products/services, pricing practices, and selling skills for effective sales deployment
  • Bachelor's degree or equivalent combination of coursework and extensive related professional experience
  • Willingness to work nights, weekends, variable schedules and overtime as necessary

What the Team is Saying

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Jackie-Jane

Comcast Compensation & Benefits Highlights

  • Healthcare Strength — Offerings include medical, dental, vision, virtual care, healthcare advocacy, and mental‑health resources, which are highlighted as comprehensive. This area is frequently portrayed as a standout component of the package.
  • Retirement Support — A 401(k) program with a company match (reported as dollar‑for‑dollar up to 6%, with vesting) is emphasized as a strong element of total rewards. Retirement features are consistently referenced as a meaningful part of overall compensation.
  • Parental & Family Support — Paid parental leave for primary and non‑primary caregivers, fertility/family‑forming assistance, adoption/surrogacy reimbursements, and caregiving resources are described as part of a broad suite. The breadth of family support is repeatedly underscored as a strength.

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HQ: Philadelphia, PA
115,000 Employees
Year Founded: 1963

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Welcome to Comcast. From the connectivity and platforms we provide to the content and experiences we create, we bring people together, globally. Our people think the world of our work, and that’s why our work is the best in the world.

Why Work With Us

We believe you can achieve extraordinary things when you feel connected - to the work you do and who you do it with. From the platforms we provide to millions of people, to the content and experiences we create - we bring our customers, viewers and teammates closer together across the globe.

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