Senior Director of Product

Posted 6 Days Ago
Be an Early Applicant
Lindon, UT, USA
Hybrid
2-2 Annually
Senior level
Insurance
Extraordinary opportunity. Exceptional experience.
The Role
Own the product vision and roadmap for Trucordia’s unified insurance platform, including client and producer portals and an AI-powered carrier recommendation engine. Extend AI products such as Trucordia Go, prioritize work across engineering and business stakeholders, and ensure strong product quality. Lead and develop PMs and project managers while establishing outcome-driven product practices, navigating complex integrations, and partnering closely with engineering and data science teams.
Summary Generated by Built In
Company Description

 

Extraordinary opportunity. Exceptional experience.

Sometimes in life, you find yourself in the right place, at the right time, looking at an opportunity so extraordinary it cannot be ignored. At Trucordia, our company is built on wildly successful businesses in our communities across the country, and now we’ve come together to create the next great insurance brokerage. We offer an unrivaled combination of people, tools and solutions, and deliver exceptional experiences and opportunities for our employees, clients and stakeholders.

We celebrate both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we’re building together, as well as the impact we’re having on our clients and communities. Ranked as one of the fastest-growing companies in the U.S. for three consecutive years, we have more than 5,000 team members across 200 offices across the country, who actively, genuinely care about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with.

 

Trucordia Values

  1. We actively, genuinely CARE about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with.
  2. We COLLABORATE continuously because, together, we are more powerful and make amazing things happen for our clients and company.
  3. We LEAD with intelligence, hunger, curiosity, energy and a future-focused attitude of “what’s next”?
  4. We are RESULT-ORIENTED, growth-focused and driven to out-perform expectations of what an insurance brokerage can achieve.
  5. We CELEBRATE both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we’re building together, as well as the impact we’re having on our clients and communities.

 

Job Description

Trucordia is a billion-dollar insurance brokerage building the technology that modernizes how producers sell and clients experience insurance. We're in active transformation, and this senior product leader will own the product function of our next ambitious chapter: a unified platform sitting on top of Salesforce, AMS360, and our carrier ecosystem, with a client portal, broker & producer portal, and AI-powered carrier recommendation engine all to be designed, built, and owned by this role.

You'd also build on what we've already shipped, like Trucordia Go, our customer-facing AI product that helps clients understand and improve their insurance (see it at trucordiago.com). This will be both a player and a coach role, leading a team of PMs and PjMs while staying close enough to the work to drive real product quality across an interconnected platform roadmap.

 

Duties and Responsibilities: 

  • Vision and roadmap for a unified platform spanning client experience, producer workflows, and AI-powered recommendations.
  • Extending our customer-facing AI products, like Trucordia Go, and shaping the roadmap for what comes next.
  • End-to-end product ownership of client portal, broker/producer portal, and carrier recommendation engine.
  • Prioritization and stakeholder alignment across engineering, Salesforce, and business leadership.
  • Maturing the team from reactive output-oriented execution toward proactive outcome-driven product thinking.
  • Partnering with engineering to ensure teams are working on the right problems, well-defined, and unblocked.

Qualifications

  • 8+ years in product, with meaningful time owning complex, multi-surface platform products. Not just features or workflows.
  • Experience building AI-powered products, ideally involving recommendation systems, personalization, or intelligent automation.
  • Demonstrated ability to define and execute a platform vision that spans multiple integrated systems and user types (consumers, internal users, partners).
  • Track record of shipping enterprise or B2B products that required deep systems thinking,  understanding how data flows, where integrations create constraints, and how to architect a great experience on top of messy underlying infrastructure.
  • Strong enough on data and AI to collaborate credibly with engineers and data scientists, and shape the product direction — not just translate requirements.
  • Proven ability to build or elevate a PM function, not just inherit one.
  • Comfortable navigating complex stakeholder environments with competing priorities and strong opinions.
  • High agency — you identify problems and move; you don't wait.
  • Insurance, fintech, or similarly regulated, data-rich domain experience a plus.

Additional Information

Please see our company Benefits:

  • Medical, Dental, Vision 
  • Life and AD&D insurance
  • FSA / HSA
  • Commuter & Child Care FSA
  • Cancer Support Benefits
  • Pet Insurance
  • Accident & Critical Illness
  • Hospital Indemnity
  • Employee Assistance Program (EAP)
  • 11 Paid Holidays
  • Flexible PTO
  • 401K

 

Trucordia Insurance Services, LLC and its affiliates (collectively, the “Company”)  is aware of scams involving false offers of employment with the Company. The false offers use fake websites, email addresses, group chats and text messages. The Company does not (a) interview prospective candidates via instant message or group chat; (b) request banking or credit card information during the interview process; or (c) require candidates to purchase products or services or process payments on its behalf as a condition of any employment offer.

Trucordia is an equal opportunity employer. We believe that every employee has the right to work in an environment that is free from all forms of discrimination. It is our policy that all decisions involving any aspect of the employment relationship such as hiring, compensation and training, promotions, transfers, discipline, and termination will be based on merit, qualifications, and abilities. Such decisions will be made without regard to age, ancestry, color, race, national origin, disability, protected medical condition, genetic information, military service, veteran status, citizenship status, religion, creed, sex, gender, gender identity, sexual orientation, pregnancy, childbirth, marital status, or any other condition, characteristic or activity protected by law. Discrimination based on any of these factors is contrary to our operating philosophy.  Attention Recruitment Agencies: Trucordia does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered property of Trucordia, and we will not be obligated to pay a referral fee. This includes resumes submitted directly to hiring managers without contacting Trucordia's Talent Acquisition Department.

Skills Required

  • 8+ years of product management experience
  • Experience owning complex, multi-surface platform products
  • Experience building AI-powered products, preferably involving recommendation systems, personalization, or intelligent automation
  • Experience defining and executing platform visions spanning integrated systems and multiple user types
  • Track record of shipping enterprise or B2B products requiring systems thinking, data-flow understanding, integration management, and experience architecture
  • Strong data and AI knowledge sufficient to collaborate credibly with engineers and data scientists and shape product direction
  • Experience building or elevating a product management function
  • Ability to navigate complex stakeholder environments with competing priorities
  • High agency and proactive problem-solving
  • Insurance, fintech, or similarly regulated, data-rich domain experience
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The Company
HQ: Lindon, Utah
740 Employees
Year Founded: 1987

What We Do

A top 20 U.S. insurance brokerage headquartered in Lindon, Utah, Trucordia, formerly PCF Insurance Services, offers a broad array of commercial and personal lines, life and health, employee benefits, and workers’ compensation insurance solutions. Trucordia is an integrated organization united by a passion to deliver extraordinary opportunities and exceptional experiences for its clients, partners and each other. With more than 5,000 employees across the U.S., Trucordia is a notable leader in the insurance brokerage space, ranking #19 on Business Insurance's 2024 Top 100 Brokers and #13 on Insurance Journal's 2024 Top Property/Casualty Agencies.

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