Senior Director Product Management - Marketplace

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

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The Senior Director of Product Management is a key leadership role and exceptional opportunity to make an impact for our customers and partners as part of the Marketplace Solutions team.   You will work collaboratively across the entire organization to help realize the Marketplace vision  to deliver exceptional user experiences in the most comprehensive corporate travel marketplace and use AI-powered sort and enablers to optimize value and trust for customers and partners across all channels.

We are a global, diverse, and inclusive team of travel enthusiasts and technologists.  We are committed to elevating the user experience and helping our customers meet their business objectives. We help companies balance getting the most value from their travel program with meeting their corporate sustainability goals and looking after the safety and wellbeing of their travelers.  

What You’ll Do on a Typical Day:

• Define the vision and strategy for your product family; regularly communicate vision, strategy and progress to executive leaders, external partners and customers

• Lead your teams across the product lifecycle including research, requirement definitions, metrics analysis, technical specifications, development, testing, KPIs and rollout plans to ensure successful launch of products and features to drive measurable business outcomes aligned to our strategy

• Build collaborative relationships with key partners by driving priorities aligned to business goals, communicating and prioritizing product roadmaps, and gaining buy-in from executive leadership

• Understand our competitors’ strategies and product features, as well as new and emerging market and technology trends, and use this information to inform and adapt your product strategy

• Partner with data science and engineering to ensure we are delivering best-in-class experiences for our customers

• Work closely with global marketing leaders to fully integrate your product initiatives within our marketing strategy, including our products, services, and marketing communications.

What We’re Looking For

• An experienced product professional with deep experience building great products for the B2B2C space; experience working on marketplace solutions and experiences a big plus

• An exceptional communicator with excellent oral and written communication skills and experience, including experience presenting to executive and public audiences; proven ability to influence others internally and externally

• An enthusiastic team player with strong leadership skills, ready to lead across the organization and push through challenges.

• A great people manager who is committed to growing and developing product management skills at all levels of the organization with a proven track record building and leading high-performing, diverse, global product teams

• An Impatient visionary always looking for ways to improve outcomes with the ability and willingness to think and act both strategically and tactically; you possess sound business judgment as well as the ability to think clearly, analyze quantitatively,

• Bachelor’s degree required, an MBA a plus and 10+ years’ product management leadership experience including leading people managers

Location

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.

• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

• Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

• We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

• Wellbeing resources to support mental and emotional health for you and your immediate family.

• And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!