As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
How You Will Contribute:
This senior PLM position will be responsible for developing strong customer relationships with Systems Integrators - Customer Architecture, Engineering, Planning, Product Approval, and Supply Management Teams. The position requires a PLM Leader with strong knowledge of coherent and direct detect technologies, DSP and high speed components markets, as wells ICP (hyperscalers) customers and their interconnect requirements. The successful candidate will be highly motivated, possess strong interpersonal skills and presentation skills, and also will have an ability to handle multiple competing priorities and directions from the customers. There needs to be a concerted effort on winning new business.
This position is focused on gaining market traction and mindshare for new Ciena Interconnects and WaveLogic products and then getting those products approved for use and deployment. The target market is worldwide, with emphasis on top hyperscalers.
The Must Haves:
- Willingness to travel regularly to visit with customers.
- Ideally, the candidate will have existing customer relationships.
- Proven ability to quickly develop new customer relationships.
- Thorough understanding of customers buying decisions and procurement processes.
- Possess an advanced knowledge of the competitive landscape, being capable of providing succinct analysis and recommended attack-defend strategies.
- Preferably located on the West Coast of North America in proximity of key customers.
- Uncover new opportunities and applications existing and future product portfolio.
- Engage in sales activities requiring product/solution presentations at all levels of engineering and management.
- Collaborate frequently with Ciena WaveLogic Technologies Product Management and R&D teams to understand and work to align the organization’s optical Plan of Record to the needs of the customers.
- In-depth knowledge coherent modems and high speed interconnects.
- Strong understanding of ICP (hyperscalers) customer sales cycle and processes and ability to think strategically about new emerging technology business opportunities.
- Solid Optical technology background is a requirement.
- Proven Writing Skills: business plans, proposals, value propositions, marketing collateral and business letters. Writing is succinct and properly structured, providing a well-thought-out argument with associated proof points.
- Proven Verbal Skills: succinct and to the point in various formats, including one-on-one, small group and public speaking events. Experience presenting to internal and external senior management.
- Proven knowledge regarding component, module, and networking technology as appropriate for targeted market.
- Proven knowledge regarding customer’s needs, requirements, “pinch points”, etc. as appropriate for targeted market.
- High energy, positive, “can-do” attitude, flexibility, and attention to detail; demonstrates a high degree of initiative.
- Strong proven management and leadership skills.
- Functional knowledge across operations, marketing, pre-sales, product management and pricing.
- Ability to work in a fast paced, “unstructured”, rapidly changing environment with a hands-on mentality toward assigned tasks and responsibilities.
- Ability to interact and influence people within different areas of the organization.
- Ability to work independently and perform multiple tasks.
- Ability to handle confidential information.
- Minimum of a Bachelor's Degree (or equivalent) and 10 years in the Telecom / Component industry with demonstrated knowledge supporting optical transmission hardware and software and/or related optoelectronic component solutions. A knowledge of coherent communication technology is essential.
- Established relationships with Global, Tier 1/2 Systems Integrators, and developing knowledge of their specific needs and concerns.
The annual pay range for this position in California is $211,800 - $338,300 USD
Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.
Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.
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At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
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What We Do
Ciena (NYSE: CIEN) is a global leader in networking systems, services, and software. We build the world’s most adaptive networks to enable our customers to deliver richer, more connected experiences for all users. At our core, Ciena is a company rooted in people. We prioritize deep, collaborative relationships within our teams and alongside our customers, partners, and communities around the world.
For three-plus decades, we’ve brought our humanity to our relentless pursuit of innovation. We continue to lead the evolution of networking with a strong track record of industry firsts. As end-user expectations skyrocket, our customers and their networks must transform. Ciena powers this transformation by driving next-generation solutions built for maximum openness and agility—today and into the future.
Corporate/Brand Values:
• Customer First
• Integrity
• Velocity
• Innovation
• Outstanding People
We're the perfect size for you to make an impact. W
Only Ciena has the depth of expertise and the culture of collaboration and partnership required to help our partners evolve. We do this by strategically integrating hardware, services, and software in an open environment to ensure our clients’ networks are ‘fit for flexibility’ today and into the f
Why Work With Us
We are known for our industry-firsts, including the first coherent optical solution, converged packet-optical platform, and intelligence automation platform. Our commitment extends beyond innovation, logging in over 35,000 volunteer hours and $2 million to worthy causes in 2023. We're the perfect size and culture for you to make a difference.
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