Senior Director, Product Implementation

Position Purpose: Responsible for guiding the strategic product direction for department. Responsible for the product road map, development and implementation, opportunity identification, business case development, industry research, and new product introduction across the product set. Responsible for end-to-end product governance from concept to production of multiple products at a global level. Align and engage stakeholders on complex business needs into a product strategy on a global level.

Key Details: Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Sponsorship and future sponsorship are not available for this opportunity, including employment-based visa types H-1B, L-1, O-1, H-1B1, F-1, J-1, OPT, or CPT.

• Lead the translation of business strategy into product strategy and roadmaps by facilitating the collaboration and alignment of business leaders and technology teams.
• Responsible for the overall product lifecycle of multiple enterprise-wide products including design, development and implementation and support.
• Ensure the ongoing funding and investment of product development and ensure the measure efficiencies gained, value realized and ROI.
• Ensure the overall health of the agile development process providing coaching and monitoring of the process to ensure productivity and efficiency of the development process and teams engagement.
• Collaborate and influence senior leadership and technology teams to negotiate and agree on proposed new systems and changes to existing systems and practices.
• Actively synthesize and integrate market changes and technology improvements into actionable improvements for products.
• Act as a thought leader by partnering closely with internal and external stakeholders to provide a global viewpoint and extend applications across use cases.
• Drive a sustainable cyclical process of business value, financial review, forecasting, idea generation, opportunity sizing, business case preparation, product development, and implementation.
• Responsible for aligning and engaging stakeholders on complex business needs into a product strategy on a global level across the Centene organization.
• Own the end-to-end product governance from concept to production of multiple products at a global Centene level
• Performs other duties as assigned
• Complies with all policies and standards

Education/Experience: Bachelor’s degree in Business or related field. 10+ years of business operations and systems integration experience for call center, enrollment, billing, payment processing, or similar operations applications. 5+ years of experience in agile software development and large scale program and project management. Management experience with budgeting and business case development. Previous management experience including responsibilities for hiring, training, assigning work, managing performance of staff and change management. Health insurance and program management experience preferred.
 

At Centene, we connect people to the care they need to live healthier lives — and the work you do here makes that impact real every day. You’ll take on meaningful challenges that directly support individuals, families, and communities, building your skills while making healthcare more accessible and effective. It’s work with a purpose you can see, backed by a team committed to improving lives well beyond the workday.
 

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.  Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status.  Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act