Our Opportunity
At Chewy, we strive to be the most trusted and convenient online destination for pet parents and our partners - vets and service providers - alike. Our success is measured by the happiness of the people and pets we serve, not simply by the amount of pet supplies we deliver. That's why we continue to think outside the Chewy box to delight, surprise, and thank our loyal pet lovers!
Chewy's mission is to deliver exceptional value to pet parents every day. Pricing plays a critical role in that mission - ensuring our 200K product catalog is competitively priced, trusted, and easy for customers to understand. We are seeking a Senior Director of Pricing & Data Science to lead the vision, strategy, and execution of Chewy's central pricing organization. In this role, you will shape how Chewy prices products across categories, partner with leaders across the company, and drive innovations that ensure customers always feel confident shopping with us.
What You'll Do
- Set the enterprise pricing strategy across catalog, retail categories, and emerging businesses.
- Lead a multi-disciplinary pricing organization, including Pricing Operations, Analytics, Data Science, and Product Management.
- Ensure Chewy's prices are competitive, accurate, and predictable, balancing customer trust with long-term business health.
- Drive experimentation and innovation, including elasticity modeling, ML frameworks, causal inference, generative AI applications, and dynamic pricing capabilities.
- Communicate pricing strategy and performance to senior leadership with clarity, sound judgment, and a customer-first mindset.
- Build and develop high-performing teams, fostering a culture of curiosity, ownership, and operational excellence.
What You'll Need
- MBA or MS in Economics, Mathematics, Finance, Data Science, or a related field
- 15+ years of progressive professional experience
- 5+ years in retail or e-commerce pricing
- 5+ years managing large, multi-level teams
- Deep experience with dynamic pricing, experimentation, causal modeling, and machine learning
- Strong executive communication skills, with the ability to simplify complexity
Who You Are
- A strategic, forward-thinking leader who can operate at both 10,000 feet and in technical detail
- Customer-obsessed and able to balance value, competitiveness, and profitability
- Comfortable navigating ambiguity, solving complex problems, and influencing cross-functionally
- Passionate about developing people, building scalable systems, and delivering results
The base salary range for this role is $229,500 - $387,500.
- The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.
We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
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What We Do
Who We Are Chewy is where pet parents find everything they need for life with pets, from food to fun to pharmacy. We make pet care easier, more informed, and more joyful through fast, reliable delivery and award-winning 24/7 Customer Care, including access to pet health support when it’s needed. Founded in 2011, Chewy combines the convenience of online shopping with a high-touch, personalized experience built around the real moments of pet parenthood. Our Mission Chewy’s mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. What We Do We support pet parents through the highs, lows, and everyday moments of the pet parenting journey with: • Pet food, treats, and daily essentials • Supplies for dogs, cats, fish, birds, reptiles, equine, and small pets • Pharmacy and veterinary services, including prescriptions and medications • Pet wellness and health products • Autoship for convenient recurring deliveries • Chewy+, our premium membership offering exclusive savings, faster delivery, and personalized pet care benefits • 24/7/365 customer support from knowledgeable, pet-loving experts What Makes Chewy Different Chewy is known for industry-leading service, deep personalization, and our customer-obsessed culture. We combine trust, convenience, and care, and pet parents come to us for: • Exceptional customer care • Human- and pet-centered product and experience design • Fast, dependable fulfillment across a nationwide operations network • A mission-driven culture built on empathy, trust, and passion for pets Our Culture Chewy’s culture is built for people who thrive on ownership, innovation, and impact. We value curiosity, creativity, and continuous improvement across all our teams. We empower Team Members—our Chewtopians—to learn, grow, and unleash their full potential in a collaborative, supportive, mission-driven environment. How We Work Chewy’s Operating Principles guide how we think, innovate, collaborate, and execute. These principles shape our character, decision-making, and approach to delivering results while connecting our people and culture in support of our mission. Where We Work Chewy headquarters: Plantation, FL, and Boston, MA Additional hubs: Bellevue, WA, and Minneapolis, MN
Why Work With Us
Why You Should Work at Chewy Chewy is a unique, fast-growing e-commerce and tech leader where builders, creators, and problem-solvers shape the future of pet care. Our teams drive innovation in a mission-driven culture that creates real impact for pets and the people who love them.
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