Senior Director, PR & Communications

Posted 2 Days Ago
Be an Early Applicant
3 Locations
In-Office
210K-296K Annually
Senior level
Cloud
The Role
Leads Fastly’s global public relations and communications strategy, including regional PR execution, media relations, reputation and crisis communications, customer and product storytelling, executive communications, internal communications, agency management, performance measurement, and development of a distributed global team.
Summary Generated by Built In

Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including GitHub, Yelp, Paramount, and JetBlue.

We're building a more trustworthy Internet. Come join us.

Posting Open Date: October 20, 2026

Anticipated Posting Close Date*: November 20, 2026

*Job posting may close early due to the volume of applicants.

Senior Director, PR & Communications

We’re looking for a seasoned Senior Director, PR & Communications to join our Marketing team reporting directly to the Chief Marketing Officer. You will be responsible for leading and scaling Fastly’s Global PR and Comms team.

In this role, you will capitalize on Fastly’s market momentum to dramatically increase our external share of voice, elevate awareness across global media, spotlight customer stories in the news, and continue to amplify and protect our reputation as category authorities.

You will oversee a distributed global team including regional PR managers across AMERS, EMEA, and APJ, alongside communications leads. You will define, implement, and measure a global PR and communications strategy that drives industry visibility.

What You’ll Do:
  • Drive Global PR Strategy: Architect and execute a proactive, aggressive global PR strategy that secures regular tier-1 business, financial, tech, and trade coverage, cementing Fastly’s category leadership.
  • Lead Regional PR Execution: Partner with and manage regional PR leads across AMERS, EMEA, and APJ to localize press strategy, manage regional PR agencies, craft the story, and drive media coverage tailored to local markets.
  • Manage Reputation & Crisis Communications: Serve as a trusted advisor to the CMO and executive leadership team on media strategy, crisis communications, and proactive press opportunities.
  • Spotlight Customer & Product Stories: Partner with Product Marketing and Customer Marketing to translate customer wins and product innovations into headline-worthy news stories.
  • Optimize Agency Management: Manage external PR agencies and global communications budgets, establishing clear accountability, media targets, and performance benchmarks.
  • Track PR Performance & Measurement: Develop, manage, and track communications metrics (share of voice, message pull-through, tier-1 press placements, and media reach) to measure outcomes, allocate resources, and demonstrate business impact.
  • Oversee GTM Executive Communications: Partner closely with our GTM communications lead to support senior executives with strategic messaging, speaking platforms, customer comms, and field alignment.
  • Guide Internal Communications: Partner with our internal comms lead to champion transparent workplace storytelling through channels like the Fastly Times newsletter, global All Hands, and Behind the Numbers.
  • Build and Retain a High-Performing Team: Manage and mentor a global team across AMERS, EMEA, and APJ, alongside dedicated leads for internal comms and GTM comms.
What We’re Looking For
  • 10+ years of PR and communications experience across enterprise technology, developer infrastructure, cloud computing, or cybersecurity, with a core focus on media relations and corporate PR.
  • Bachelor’s Degree 
  • Deep Media Relations Expertise: Proven track record of pitching, securing, and shaping tier-1 business, tech, and financial press coverage.
  • Global Team Leadership: Demonstrated people management experience leading distributed global PR teams across multiple regions (AMERS, EMEA, APJ).
  • Cross-Discipline Alignment: Experience aligning external PR with GTM messaging and internal employee communications to maintain narrative consistency.
  • Executive Presence: Experience advising, coaching, and drafting communications for senior leaders and spokespeople.
  • Crisis & Issues Management: Sound judgment navigating press inquiries and incident communications under tight deadlines.
  • Agency Leadership Experience: A history of driving measurable press results and accountability across global PR agency retainers.
  • Data-Driven Mindset: Capable of evaluating communications output against media share of voice, press reach, and message resonance.

Work Hours: This position will require you to be available during core business hours. 

Work Location(s) & Travel Requirements: 

This position is open to Hybrid And Remote Work Locations.

The locations for this position are:

  • San Francisco, CA
  • Denver, CO
  • New York, NY
  • Remote within the US

Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home.  

There is a strong preference for Hybrid near a local office.  However, we may be willing to consider remote candidates within the US.

This position may require travel as required by your role or requested by your manager.

SF / LA Fair Chance Ordinance Statement

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Salary: The estimated salary range for this position is $209,560 to $295,860.

Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location.

This role may be eligible to participate in Fastly’s equity and discretionary bonus programs.

Benefits:

We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings? 

We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a Flexible Vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2026, we offer 12 paid local holidays, 12 paid company wellness days.

Why Fastly?

  • We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.

  • We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.

  • We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about.

We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply! A fully completed application and resume or CV are required when applying.

All job applications must be submitted through our official careers site at www.fastly.com/about/careers. We will never request sensitive information, such as your Social Security number, bank account or credit card information during the application process. All official communication will come from an @fastly.com or @recruiting.fastly.com email address.

Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your Recruiter, or the Fastly Employee Relations team at [email protected] or 501-287-4901. 

Fastly collects and processes personal data submitted by job applicants in accordance with our Privacy Policy. Please see our privacy notice for job applicants.

Skills Required

  • 10+ years of public relations and communications experience in enterprise technology, developer infrastructure, cloud computing, or cybersecurity
  • Bachelor's degree
  • Proven experience securing and shaping tier-1 business, technology, and financial press coverage
  • People management experience leading distributed global PR teams across AMERS, EMEA, and APJ
  • Experience aligning external PR with go-to-market messaging and internal employee communications
  • Experience advising, coaching, and drafting communications for senior leaders and spokespeople
  • Crisis and issues management experience
  • Experience leading global PR agencies and driving measurable results
  • Ability to evaluate communications performance using media share of voice, press reach, and message resonance

Fastly Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fastly and has not been reviewed or approved by Fastly.

  • Healthcare Strength — Health coverage is described as comprehensive, including medical, dental, vision, disability, and mental‑health resources with day‑one eligibility. Feedback suggests this breadth is a consistent strength for many roles.
  • Leave & Time Off Breadth — Time off includes flexible vacation, sick leave, local holidays, and additional wellness days. Feedback suggests this structure is a notable advantage for work–life balance.
  • Equity Value & Accessibility — Equity grants and an employee stock purchase plan are widely available, enhancing a sense of ownership. Role information consistently references eligibility, indicating broad accessibility.

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The Company
HQ: San Francisco, CA
960 Employees
Year Founded: 2011

What We Do

Get more powerful websites and applications with Fastly’s edge cloud platform. We help places like Shopify, the NYT, and Stripe do so every day.

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