Jobs at Fastly

Design, build, and optimize data pipelines and models on GCP to support analytics and reporting. Partner with stakeholders to define KPIs, document best practices, and improve data discoverability and governance. Create user-friendly analytics products and visualizations; support data scientists, analysts, and business stakeholders. Communicate project progress, risks, and deliverables.

The Staff Hardware Design Engineer designs hardware infrastructure for Fastly, collaborating with teams to ensure scalable and performant systems. Responsibilities include developing specs, guiding hardware selection, overseeing testing, and mentoring junior engineers.

The Staff Engineer will enhance Fastly's edge systems efficiency by implementing new protocols, optimizing systems, and mentoring engineers while employing a data-driven approach.

Support Billing Systems and Order-to-Cash operations, troubleshoot business issues, analyze data, and improve processes across finance operations.

This role involves being the primary technical contact for key Fastly customers, managing relationships, resolving escalations, and mentoring team members. The engineer will utilize technical expertise in cloud architecture, networking, and scripting to improve client operations, support product implementation, and advocate for the customer's needs.

Lead and scale a global Deal Desk to optimize pricing, discounting, and contract terms. Build and mentor a high-performing team, drive CPQ and system improvements, establish deal governance and risk controls, partner with Sales, Finance, Legal, and Product to structure complex deals, and deliver data-driven insights to improve deal velocity, revenue, and profitability.

Lead design, operation, and automation of Fastly's global edge network. Respond to and lead network incident resolution (BGP/anycast), build automation and monitoring, analyze traffic and performance, mentor teammates, and partner with engineering to improve network reliability and tooling.

Lead global digital performance, managing paid media and web experience teams to build a full-funnel growth engine. Drive web optimization, technical SEO/AEO/GEO strategy, enterprise ABM campaigns, and partner with engineering and sales to scale pipeline and improve discovery in AI-driven channels. Hire, mentor, and report performance to executive leadership.

Lead global PR, brand strategy, and creative design teams to shape Fastly’s reputation and market presence. Oversee media relations, thought leadership, creative studio execution, and agency partnerships; translate technical innovations (including AI) into compelling narratives; collaborate with Product Marketing, Field Marketing, and executive leadership to align brand initiatives with pipeline and events.

Lead and scale Fastly's global content strategy and team to produce thought leadership, web and campaign content, and demand-generation assets. Translate complex infrastructure technology into clear narratives for technical and executive audiences, integrate generative AI responsibly into content operations, and manage external agencies and freelancers to increase content velocity and impact.

The Business Systems Analyst will support Billing Systems and Order-to-Cash operations, troubleshoot issues, analyze data, and improve processes within the billing ecosystem.

The Senior Customer Solutions Engineer provides technical support and builds relationships with key clients, ensuring successful implementation of Fastly's products and managing escalations. They leverage technical expertise to drive customer initiatives and mentor other engineers.

As a Principal Engineer in CIAM, you will lead the design and architecture of secure authentication solutions, mentor engineers, and collaborate with teams to enhance user identity management.

The Manager of Finance Systems will oversee financial systems implementation, manage teams, ensure compliance, and support finance operations, using platforms like NetSuite and Coupa.

Manage and maintain Salesforce configurations for billing operations, especially CPQ. Investigate and resolve billing data discrepancies across Salesforce, LogiSense, and NetSuite. Build automations, support users, perform root-cause analysis with stakeholders, monitor system performance, and improve documentation and billing workflows.

The Global People Partner Lead will serve as a strategic advisor to senior leaders, aligning HR strategies with business objectives, leading organizational design, developing workforce plans, and utilizing data analytics to drive success in G&A functions.

Maintain and lead development of a local emulator for Fastly Compute used by customers to test services. Collaborate across teams, design developer-facing interfaces, support customers, align roadmap with production, and contribute to related Rust and WebAssembly open source projects.

The Senior Accountant will manage Fixed Asset and Internal Use Software accounting, perform financial analysis, maintain compliance, and collaborate with cross-functional teams.

The Manager, Cloud Engineering will lead a team of Cloud Engineers, focusing on customer success, relationship management, and operational efficiency while engaging with key stakeholders.

The Program Manager will lead execution of product development and engineering efforts, coordinate cross-functional teams, and ensure successful business outcomes.