C.H. Robinson is currently seeking a Senior Director Operations – EMEIA, to be based in Aalsmeer, the Netherlands, or Hamburg, Germany.
As Senior Director Operations – EMEIA, you will play a pivotal role in scaling, transforming, and leading operations across Europe, Middle East, India and Africa. Reporting to the Global Vice President Operations, this position is a key driver of operational excellence, network performance, and regional alignment, translating global strategy into consistent, high‑impact execution across multiple countries.
This role is primarily operational in nature, with a strong transformation mandate. The Senior Director will partner closely with senior stakeholders to modernize operating models, drive efficiency, and deliver a best‑in‑class customer experience across EMEIA.
If you believe your experience aligns with this role, we encourage you to submit your application!
The duties and responsibilities of this position consists of, but are not limited to, the following:
Lead and scale EMEIA operations, ensuring consistent execution of the global operating model across multiple countries and markets
Drive operational transformation initiatives focused on efficiency, quality, standardization, and continuous improvement
Partner closely with leadership to align operational capabilities with company strategy
Translate global objectives into clear regional priorities, execution plans, and measurable outcomes
Establish, deploy, and monitor key operational KPIs across EMEIA, ensuring accountability and sustained performance
Champion data‑driven decision‑making by leveraging analytics, automation, and technology to improve operational outcomes
Lead complex, cross‑functional initiatives, ensuring effective change management, communication, and stakeholder alignment
Strengthen collaboration between regional and global operations teams, reinforcing a "one EMEIA" mindset while aligning with global standards
Oversee operational readiness to support growth, transformation initiatives, and ongoing business change
Act as a senior operations partner to global leadership, providing insight, recommendations, and progress updates on regional performance and transformation effort
Lead and develop multi‑regional operational teams, fostering a culture of accountability, collaboration, and continuous improvement
Strengthen leadership capabilities across the region through coaching, performance management, and targeted development
Identify skill gaps and succession needs, partnering with HR and functional leaders to build sustainable talent pipelines
Promote an inclusive, high‑performance culture aligned with company values and Robinson Behaviors
Encourage knowledge sharing and best‑practice adoption across countries and teams
Required:
Minimum 10 years of leadership experience in operations within a complex, multi‑country environment, within logistics
Bachelor’s degree from an accredited college or university
Proven track record of leading large‑scale operational transformation and change initiatives
Strong operational mindset with the ability to translate strategy into execution
Excellent communication skills, with experience presenting to and influencing senior leadership
Willingness and ability to travel across EMEIA as required
Preferred:
Experience working within global operating models
Experience managing and influencing senior stakeholders across regions and functions
Strong analytical orientation, with demonstrated experience leveraging data, insights, and technology to drive operational improvement
Demonstrated ability to lead through ambiguity and drive alignment across diverse teams and cultures
The opportunity to operate at senior level within a truly global organization, collaborating with leaders across regions and functions
The scope to lead and develop multi regional teams, shaping operational excellence across EMEIA
A high visibility role with direct exposure to global leadership, influencing strategic decisions and transformation initiatives
A dynamic environment where your expertise will directly contribute to shaping the future operating model of C.H. Robinson
We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.
Compensation Range
€131,300.00 - €245,900.00The base pay range displayed on each job posting reflects the minimum and maximum base pay for the position across the entirety of the country this requisition is posted in. Your individual base pay within this range is determined by work location, which takes into account geographic cost of labor, and additional factors, including job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only.
Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!
Skills Required
- Minimum 10 years of leadership experience in operations within a complex, multi-country environment, within logistics
- Bachelor's degree from an accredited college or university
- Proven track record of leading large-scale operational transformation and change initiatives
- Strong operational mindset with the ability to translate strategy into execution
- Excellent communication skills, with experience presenting to and influencing senior leadership
C.H. Robinson Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about C.H. Robinson and has not been reviewed or approved by C.H. Robinson.
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Healthcare Strength — Comprehensive medical, dental, vision, life, disability, and mental health coverage is offered alongside FSAs and employer HSA contributions. Feedback suggests health coverage is often viewed as strong and supportive of wellbeing.
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Retirement Support — A 401(k) with a dollar-for-dollar company match and an Employee Stock Purchase Plan strengthen long-term financial security. Additional offerings like performance bonuses and charitable matching further bolster the package.
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Leave & Time Off Breadth — Paid time off, paid holidays, sick time, volunteer time, and role-based FTO/PTO structures provide multiple avenues for rest and flexibility. Feedback suggests generous PTO and work-from-home options are valued by many employees.
C.H. Robinson Insights
What We Do
C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With nearly $21 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multi-modal transportation management system and expertise, we use our information advantage to deliver smarter solutions for our more than 105,000 customers and 73,000 contract carriers. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses. As a responsible global citizen, we are also proud to contribute millions of dollars to support causes that matter to our company, our Foundation and our employees.
