Senior Director - Logistics

| Plano, TX, USA | Hybrid
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Altice USA is a cutting-edge communications, media, and tech company. We connect people to what matters most to them; texting with friends, advertising that resonates, or binge watching their favorite show. Our differentiated approach centers around technologies that push the envelope and deliver the ultimate customer experience. We're building a workforce that attracts and retains the best talent, not only to meet the needs of our customers, but that also reflects the diverse communities we serve.
Job Summary
The Senior Director, Field Logistics is a key leadership position within the Optimum Supply Chain & Logistics organization, with leadership and accountability for the warehouse operations and material planning for our Western region. With over 100 current regional warehouse locations within scope, the Sr. Director will provide support and direction to a logistics workforce supporting field technicians, repair and maintenance technicians, installation, and contractor workforces. This position will interact regularly with leadership teams across the business, including supply chain planning, operations, and analytics to identify and implement process improvements within the network.
Responsibilities

  • Responsible for the day-to-day operations and quality of regional warehouse fulfillment centers
  • Implements KPIs and Metrics to track business success and motivate workforce
  • Accountable for ensuring inventory is planned, tracked, and issued at all locations; including adherence to regular cycle count activities as required by the business
  • Regularly meets with leadership teams across construction, engineering, installation, and field services to support materials and inventory demand planning process
  • Identifies and addresses operational quality and/or performance issues of materials, equipment, fleet, and/or operations
  • Manages a workforce to optimize performance by effectively prioritizing work, delegating responsibilities, and communicating clearly and consistently across all levels of the organization
  • Leverages industry best practices to create opportunities for process improvement, operational efficiencies, and inventory management
  • Regularly travels within the region to audit operations, implement new processes, and support field managers in administrative activities
  • Performs managerial functions, such as, mentoring, coaching, training, administering performance reviews, conducting disciplinary actions, approving timesheets, and interviewing employment candidates
  • Ensures all assigned employees are aware of and comply with company, government, and customer policies, procedures, and regulations.


Qualifications

  • 10+ years of general warehouse management oversight
  • Maintain a valid US Driver's License - Candidate may be issued a company vehicle
  • Deep understanding of warehouse operations, inventory management principles
  • Excellent communication and interpersonal skills with the ability to effectively interact with stakeholders at all levels of the organization
  • Proven ability to work in a fast-paced, dynamic environment and adapt to changing priorities and requirements
  • Experience with direct management of hourly employee workforce
  • Ability to prioritize and organize effectively


Altice USA is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
Altice USA, Inc. collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.
Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
Nearest Major Market: Plano
Nearest Secondary Market: Dallas

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What are Altice USA Perks + Benefits

Altice USA Benefits Overview

Medical, Dental, Vision and more
Paid Time Off
Tuition Reimbursement
401K with company match
Product benefits (within company footprint)
Pet Insurance, Life Insurance, Legal support, and more

Culture
Volunteer in local community
One Volunteer Day Annually to be used for a volunteer event of your choice!
Partners with nonprofits
Altice USA has been a long-time supporter of FIRST Robotics, fostering STEM skill development by sponsoring high schools teams and regional competitions throughout our service area.
Team based strategic planning
Open office floor plan
Employee resource groups
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
President's club
Employee awards
Diversity
Mandated unconscious bias training
Diversity employee resource groups
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Child Care & Parental Leave
Generous parental leave
Family medical leave
Adoption Assistance
Fertility benefits
Vacation + Time Off
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Floating holidays
Bereavement leave benefits
Office Perks
Commuter benefits
Professional Development
Tuition reimbursement

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