Senior Director, Interchange - Visa Canada

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Toronto, ON, CAN
In-Office
Fintech • Information Technology • Payments
Join a world leader in payments and technology!
The Role

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

The North America Interchange team is seeking a strategic and visionary leader to assume the role of Senior Director, Head of Canada Interchange Strategy. This role is pivotal in driving Canada interchange strategy, including managing acceptance related IRF programs and initiatives; developing conceptually sound, rigorous, and detailed pricing strategies designed to optimize participation by both issuers and merchants in the Visa network. This role will interact extensively with sales and product teams to ensure alignment with the company’s overall goals, driving near-term commercial impact and fostering long-term sustainable growth.

Essential Functions:

  • Lead Visa’s Canada interchange strategy team, providing end-to-end management of the interchange function in Canada
  • Oversee Canada IRF strategy and initiatives
    • Manage published interchange programs to ensure robust acceptance of and preference for Visa products
    • Lead workstreams including, but not limited to, Visa’s response to the regulatory activities, annual performance tier interchange programs and the Small Merchant interchange program
    • Collaborate with deal teams, Product and Sales teams to analyze volume trends, understand deal constructs and P&L impacts, gather insights, and appropriately incorporate interchange analysis into partnership agreements for both issuing and acceptance
    • Oversee analytical, reporting and audit requests related to interchange
  • Develop clear and concise executive level communications
    • Communicate recommendations to the NA leadership team, other executive, functional, or regional staff and management in a clear, concise and impactful way
    • Generate support for recommendations among business leaders across the organization
  • In partnership with government engagement, legal and country management, encourage positive regulatory and legal outcomes for Visa
  • Manage ongoing interactions with the Global Interchange, compliance and Systems teams

The ideal candidate must have excellent leadership skills, be an analytical and structured thinker, a creative problem solver, with the ability to take wholistic approach to Visa’s interchange strategies, leading a team that does the same. The position will be based in Toronto, Canada.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Basic Qualifications:
12 or more years of work experience with a Bachelor’s Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work experience with a PhD

Preferred Qualifications

  • 15 or more years of experience with a Bachelor’s Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+ years of experience 
  • Proven experience in a senior strategic role with ability to work and influence senior stakeholders within a global organization
  • Excellent leadership and team management skills with a track record of building and developing high-performing teams
  • Exceptional analytical skills with the ability to manage complex financial models and analytics to support recommendations
  • Excel in a complex and often ambiguous environment, to build rigorous, fact-base recommendations in support of executive decisions
  • Strong personal presence and ability to clearly communicate compelling messages at the executive level, internal and external
  • Innovative mindset with the ability to drive change and implement new strategies
  • Commitment to continuous learning and sharing the knowledge

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa welcomes and encourages applications from persons with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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The Company
HQ: San Francisco, CA
33,000 Employees
Year Founded: 1958

What We Do

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you For more information, visit visa.com/about, @LifeatVisa Instagram, and @VisaNews on X.

Why Work With Us

At Visa, every voice powers progress. We believe inclusion fuels innovation — and that unique perspectives create better outcomes for our teams, our business, and the world we serve. With more than 13K members across our Employee Resource Groups, you’ll find community, allyship, and opportunities to lead, learn and make an impact beyond your desk.

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