Oportun (Nasdaq: OPRT) is a mission-driven fintech that puts its members' financial goals within reach. With intelligent borrowing, savings, and budgeting capabilities, Oportun empowers members with the confidence to build a better financial future. Since inception, Oportun has provided more than $19.7 billion in responsible and affordable credit, saved its members more than $2.4 billion in interest and fees, and helped its members save an average of more than $1,800 annually. Oportun has been certified as a Community Development Financial Institution (CDFI) since 2009.
WORKING AT OPORTUN
Working at Oportun means enjoying a differentiated experience of being part of a team that fosters a diverse, equitable and inclusive culture where we all feel a sense of belonging and are encouraged to share our perspectives. This inclusive culture is directly connected to our organization's performance and ability to fulfill our mission of delivering affordable credit to those left out of the financial mainstream. We celebrate and nurture our inclusive culture through our employee resource groups.
POSITION OVERVIEW
The Senior Director will function as the Head of Product Analytics and will provide strategic leadership in driving insights that shape the future of our personal loans business and broader product portfolio. Sitting at the intersection of product, risk, and business insights, this leader will develop and execute an analytics strategy that informs product roadmaps, optimizes omni-channel engagement, and balances growth with risk management. The Senior Director will serve as a trusted advisor to senior executives, ensuring that data-driven decision-making fuels innovation and delivers meaningful customer impact.
RESPONSIBILITIES
- Lead and grow a high-performing Product Analytics team, providing mentorship, career development, and clear direction.
- Define and drive the analytics strategy to inform Oportun’s product vision, ensuring insights directly shape product roadmaps and customer experiences.
- Partner with senior leaders in Product, Risk, Marketing, and Engineering to translate data into actionable strategies that balance growth, conversion, and risk.
- Oversee advanced experimentation frameworks (e.g., A/B testing, causal inference) to measure product impact and guide investment decisions.
- Develop executive-ready reporting and dashboards to monitor business performance and communicate key trends to Oportun leadership.
- Champion innovation by leveraging new data sources, tools, and methodologies to uncover opportunities for differentiation.
- Represent Product Analytics across Oportun, fostering a culture of analytical rigor, customer focus, and collaboration.
REQUIREMENTS
- Bachelor’s degree in Statistics, Economics, Data Science, Engineering, Business, or a related field; Master’s degree preferred.
- 12+ years of progressive experience in analytics, product strategy, or related fields, with significant leadership responsibility.
- Proven experience building and leading analytics teams, including managers and senior analysts.
- Deep expertise in data analysis, experimentation, and business strategy, with mastery of SQL and proficiency in modern analytics tools (e.g., Python, R, Tableau, Looker).
- Exceptional communication and executive presence, with a track record of influencing senior stakeholders and driving alignment across functions.
- Demonstrated success in applying analytics to shape product strategy at scale, preferably in financial services, fintech, or consumer technology.
We are proud to be an Equal Opportunity Employer and consider all qualified applicants for employment opportunities without regard to race, age, color, religion, gender, national origin, disability, sexual orientation, veteran status or any other category protected by the laws or regulations in the locations where we operate.
California applicants can find a copy of Oportun's CCPA Notice here: https://oportun.com/privacy/california-privacy-notice/.
We will never request personal identifiable information (bank, credit card, etc.) before you are hired. We do not charge you for pre-employment fees such as background checks, training, or equipment. If you think you have been a victim of fraud by someone posing as us, please report your experience to the FBI’s Internet Crime Complaint Center (IC3).
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What We Do
Oportun is an A.I.-powered digital banking platform that seeks to make financial health effortless for anyone. Driven by a mission to provide inclusive and affordable financial services, Oportun helps its nearly 1.5 million hardworking members meet their daily borrowing, savings, banking, and investing needs. Since inception, Oportun has provided more than $12 billion in responsible and affordable credit, saved its members more than $2 billion in interest and fees, and automatically helped members set aside more than $7.2 billion for rainy days and other needs. In recognition of its responsibly designed products, Oportun has been certified as a Community Development Financial Institution (CDFI) since 2009.
