Senior Director, Franchise Operations, Ethiopia

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Job Description Summary:

Senior Director, Franchise Operations, Ethiopia

Position Overview:

The Coca-Cola Company, a global beverage leader with a rich history of over 136 years and a portfolio of over 200 brands worldwide, is seeking a dynamic and experienced leader. In this pivotal role, you will have the opportunity to lead the Ethiopia market and shape the future of our franchise system, developing strategies that align with our organizational goals and drive our success. You will manage the overall Ethiopia P&L, and build relationships with key partners, including bottlers and government entities. This leader will steward the development of the brands with primary accountability of growing revenue, volume, share, and transactions. If you're looking for a role where you can make a significant impact and contribute to our ongoing growth, this is the opportunity for you.

Reporting: to the Vice President, Franchise Operations, East & Central Africa Franchise.

Location: Addis Ababa, Ethiopia.

What You'll Do for Us:

• Take full responsibility and management of the overall P&L.

• Manage and drive the on-going growth through our franchise system in Ethiopia.

• Develop short and long-range objectives consistent with organization guidelines.

• Manage and motivate a networked team of professionals that together collaborate to deliver business results.

• Develop relationships with key constituencies including bottlers, government entities etc.

• Own tactical and operational plans with a short to mid-term focus (1-3 years), executing our organizational strategy in alignment with the parent/independent organization objectives.

• Operate with broad latitude in a complex environment, acting as a subject matter expert within the organization, manage large projects and processes, coaching professionals in skills, delegating and monitoring work effectively through them.

• Identify and implement processes, systems and products to enhance the performance and drive growth for our business across the Ethiopian market.

• Monitor market conditions and competitive activity.

• A solutions focused leader with the ability to solve problems, identifying the root cause and modifying solutions applied to similar challenges.

• Influence parties within and outside of the franchise operations at an operational level regarding policies, procedures, and practices.

• Communicate effectively and collaborate across our network, including external parties to the organization (e.g., customers, vendors, etc.).

Qualifications & Requirements:

• A University Degree (Master) or equivalent experience in Business, Management, or a related field.

• A minimum of 12+ years relevant experience in an FMCG organization with experience in franchise management, P&L management, and relationship development.

• Experience with annual business planning, forecasting, customer and distributor management.

• Demonstrated track record for delivering positive revenue results.

• Proven experience in developing short and long-range objectives consistent with organization guidelines.

• Demonstrated ability to manage a large team of professionals or multiple small teams.

• Experience operating with broad latitude in a complex environment, acting as a subject matter expert within the organization, managing large projects or processes, and coaching professionals.

• Proven track record in making improvements of processes, systems, or products to enhance performance.

• Strong problem-solving skills, with the ability to identify the root cause of the problem and modify solutions applied to similar problems.

• Excellent communication skills, with the ability to influence parties within and outside of the job function at an operational level regarding policies, procedures, and practices.

What We Can Do For You:

• Career Development: The Coca-Cola Company offers a wide range of resources and programs to support your career development, including global learning programs and leadership development programs.

• Exposure to World Class Leaders: Availability to global leaders that will expand your network and exposure you to emerging technologies and techniques. 

• Agile Work Environment: We embrace agile with management that believes in removing barriers, so you are empowered to experiment, iterate, and innovate. 

• Iconic Brand: Work on the most recognized brand in the world and be part of developing the brands next chapter.

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Our Purpose and Growth Culture:

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.