About RealWork Labs
RealWork is the marketing engine behind thousands of contractors nationwide. We transform their best jobs into stories, photos, and reviews that drive growth. Through integrations with leading field service platforms, we automate meaningful customer engagement after each job and use job content to help contractors’ online presence better reflect the quality of their work in the field.
RealWork is based 100% in the US and headquartered in Austin, TX.
The Role
Reporting directly to the CEO, you will own the finance function and be a member of the executive team. You’ll set strategy for planning, reporting, and the finance systems stack, and you'll also run the monthly close cycle yourself, supported by an outsourced accounting firm and modern tooling (Ramp, QBO, Stripe, Tabs, Avalara).
The right candidate is a full-stack SaaS finance operator: fluent in FP&A and SaaS metrics, comfortable reviewing accounting work, and genuinely hands-on with systems and data.
Core Responsibilities
Financial close and reporting
- Run the monthly finance close: revenue recognition, cash forecasting, and budget vs. actual, reconciled across all work streams
- Review the accounting close executed by our outsourced accounting partner, and manage that relationship
- Produce monthly financial reporting packages for the board and external parties
- Own payroll including commission and monthly variable compensation administration
Planning and board reporting
- Serve as a strategic partner to the CEO and the rest of the executive team to plan and evaluate operational investments
- Own the annual operating model and budget, including all planning assumptions (churn, rep productivity, marketing efficiency, COGS)
- Build and deliver the financial section of the quarterly board deck and monthly business reviews
Treasury, tax, and compliance
- Oversee cash out: AP and corporate card administration (Ramp), expense policy, payroll approval support, and operating account monitoring
- Own sales tax compliance across jurisdictions filing calendar, nexus configuration, and return review
- Serve as internal point of contact for income tax (outside CPA firm), state registrations (CSC), annual audit support, 1099s, and insurance renewals
Finance systems and AI stack
- Own the finance data stack: daily automated reporting on churn, cash, billings, and expenses, pulling from Stripe, Ramp, and BigQuery
- Maintain and extend our finance AI system - agents and a metric catalog built on top of our finance systems
What We're Looking For
- 8-12 years of progressive finance experience, including a senior FP&A or finance leadership role at a B2B SaaS company
- Deep fluency in SaaS metrics and recurring revenue mechanics: ARR, cohort-based churn, NRR, CAC efficiency, rev rec for subscription businesses
- Strong accounting literacy - able to review an outsourced close, own rev rec methodology, and support an annual audit without a controller on staff
- Experience producing lender and/or board-grade reporting packages on fixed monthly deadlines
- Systems-native: hands-on with tools like Stripe, Ramp, Avalara, and modern billing platforms
- Enthusiasm for building an AI-first finance org; we run daily automated reporting and finance agents, and expect this leader to extend that stack, not retire it
- Comfortable as the sole senior finance person: high ownership, low ego, strong judgment on when to build vs. buy vs. outsource
- Based in Austin, TX or willing to relocate
- Deep fluency in SaaS metrics and recurring revenue mechanics: ARR, cohort-based churn, NRR, CAC efficiency, rev rec for subscription businesses
- Strong accounting literacy - able to review an outsourced close, own rev rec methodology, and support an annual audit without a controller on staff
- Experience producing lender and/or board-grade reporting packages on fixed monthly deadlines
- Systems-native: hands-on with tools like Stripe, Ramp, Avalara, and modern billing platforms
- Enthusiasm for building an AI-first finance org; we run daily automated reporting and finance agents, and expect this leader to extend that stack, not retire it
- Comfortable as the sole senior finance person: high ownership, low ego, strong judgment on when to build vs. buy vs. outsource
- Based in Austin, TX or willing to relocate
Nice to Have
- Prior experience at a PE- or venture-backed SMB SaaS company
- Experience managing outsourced accounting relationships
- Exposure to usage- or job-data-driven products and BI tooling
- Previous experience supporting or leading venture financing processes
First 90 Days
- Take ownership of the monthly close cycle, commissions, and external reporting packages (lender and partner deliverables)
- Absorb and document the operating model: assumptions vs. calculated outputs, tie-outs to actuals, refresh cadence
- Assume administration of the finance systems stack and re-platform individual-owned tooling onto company-controlled infrastructure
- Lead the 2027 annual planning process starting in October
Why This Role
You'll have full ownership of the finance function at a company with real revenue, real board and lender relationships, a spot on the exec team with room to grow, no bureaucracy, and a mandate to build the AI-native finance function most companies are still talking about.
Why Join RealWork?
- Startup environment within a stable, industry-leading company
- Competitive salary, bonus structure & equity
- Excellent Health, Dental, Vision and Parental Benefits
- Regular team outings & events
- Flexible PTO
- 401(k)
RealWork is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local, state, and federal law or ordinance.
Skills Required
- 8-12 years of progressive finance experience, including senior FP&A or finance leadership at a B2B SaaS company
- Deep fluency in SaaS metrics and recurring revenue mechanics (ARR, cohort churn, NRR, CAC efficiency, subscription rev rec)
- Strong accounting literacy able to review outsourced close, own revenue recognition methodology, and support an annual audit without a controller
- Experience producing lender- and board-grade reporting packages on fixed monthly deadlines
- Hands-on systems experience with Stripe, Ramp, Avalara, QuickBooks Online, billing platforms, and finance data tooling
- Enthusiasm and experience building or extending AI-driven finance systems and automated reporting
- Comfortable as the sole senior finance person with high ownership and judgment on build vs. buy vs. outsource
- Based in Austin, TX or willing to relocate
- Prior experience at a PE- or venture-backed SMB SaaS company
- Experience managing outsourced accounting relationships
- Exposure to usage- or job-data-driven products and BI tooling
- Previous experience supporting or leading venture financing processes
RealWork Labs Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about RealWork Labs and has not been reviewed or approved by RealWork Labs.
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Healthcare Strength — Healthcare coverage is positioned as comprehensive, spanning medical, dental, vision, life, and disability, with “world-class insurance” repeatedly emphasized. Employer coverage of a large share of premiums is described, which can materially increase the practical value of the package.
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Parental & Family Support — Parental leave is described with unusually generous durations for both primary and secondary caregivers and includes a return-to-work program. Dependent-care support and other family-oriented benefits are also highlighted as part of the overall rewards offering.
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Leave & Time Off Breadth — Time-off benefits are framed as flexible, with flexible/unlimited PTO paired with a defined set of paid company holidays. This combination supports both autonomy and predictable baseline time away.
RealWork Labs Insights
What We Do
A simple solution for your business, and a revolution in field software. RealWork Labs is redefining the way home service business interact with their customers and grow their online footprint. We make it easier than ever before for field-based businesses to show off the high-quality work their teams produce every day. Our mobile platform helps hundreds of businesses across the country reach new customers in a few simple steps. CAPTURE: Take Back Control Generate real, relevant content from your team members on location. This content demonstrating your quality work will go on to enrich every aspect of your online presence, as well as drive you more new business on places like Google and Facebook, all without the need of expensive black-box services like SEO. CHECK-IN: Rethink Word of Mouth Marketing. Checking in to job sites tells Google and other search engines where you’re working, contextualizes your photos and reviews, and gives you organic credit at the local level. So, the next time someone nearby searches for your service, you show up where it matters most. Take your Google reviews to the next level. Match your Google reviews to those job sites. Give homeowners the confidence your reviews are real and you’re the best service provider for the job. Your business happens out in the field, not around the office. Our platform understands that. BROADCAST: Social Proof is the future. Our software will take the photo, the video, the Google review, and advertise it to the friends and neighbors directly around your check-in point. This social proof material, driven by your staff and their great work, makes you the neighborhood provider of your services. Immediately show others that you service their area and you’re referred by someone they most likely know. Ultimately, this creates an endless cycle of referrals for your business! Simply put, leave a “digital yard sign” at your jobs driving more work your direction once you’ve left.
Why Work With Us
We're a software company based 100% in the US and headquartered in Austin, TX. As a business culture, we follow First Principle Thinking, which seeks to challenge what we think we know, throw out assumptions, and start with every problem from the ground up to build true solutions. You’ve never seen anything like this, or what's to come.
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