Senior Director, External Communications & Thought Leadership

Posted Yesterday
Be an Early Applicant
Hiring Remotely in United States
Remote
168K-231K Annually
Senior level
Healthtech • HR Tech
We are revolutionizing how people find and receive mental health care.
The Role
Leads Lyra Health’s external communications strategy, including media relations, corporate messaging, executive communications, thought leadership, content creation, and analyst relations. Partners with senior executives to shape company narratives, coach spokespeople, strengthen clinical expert platforms, and protect organizational reputation. Establishes communication processes and metrics, coordinates cross-functional initiatives, and manages and develops media relations and executive communications teams.
Summary Generated by Built In
About Lyra Health
Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.

About the Role: 

Lyra Health, a leader in evidence-based mental health care, is looking for a senior, strategic communications professional to run external communications. In this role, you will oversee media relations, thought leadership, and corporate messaging. This is an exciting leadership opportunity to drive the communications engine of a mission-driven organization tackling one of the greatest problems of our time. 

We need a cross-functional operator who excels at coordinating high-level strategy alongside senior stakeholders then thrives in on-the-ground execution. Because you will work closely with our leadership team, it is imperative that you can build trust quickly with executives, drive alignment across functions, and master nuanced, effective messaging. You will help Lyra clearly articulate how its commitment to clinical rigor, following the science, and responsible innovation sets it apart to deliver the best care possible. 

You will report to the VP of Communications and Corporate Affairs, working with a collaborative team to help connect the dots across brand, corporate affairs, executive communications, marketing, and multiple business verticals. Part of this role will be building out the platforms of our clinical experts, so a background in the health sector and understanding of evidence-based mental health care is preferred. 

Responsibilities

  • Strategy & Execution: Create and execute communication plans in close partnership with the executive team while guiding the broad strategic communication plan and narrative for the company.

  • Executive Support: Act as a trusted partner to executives, preparing and coaching spokespeople for media interviews, speeches, and internal events.

  • Storytelling: Build corporate messaging, themes, and storylines that increase brand awareness and protect our reputation.

  • Thought Leadership: Drive thought leadership programs, particularly for our clinical team, that resonate deeply with our customers, members, and partners.

  • Content Creation: Write and oversee original content, including press releases, bylined articles and presentations.

  • Media & Analyst Relations: Establish and maintain strong relationships with key media outlets and industry analysts.

  • Operations & Metrics: Establish clear communication processes to help our teams work more effectively, and measure program impact to refine our ongoing strategy.

  • Talent Development: Manage and develop the media relations and executive communications teams.

Qualifications

  • Experience: 15+ years of communications experience including media relations and executive communications, preferably with a background in health care 

  • Network building: Track record of building and maintaining a network of external media relationships and internal trust among executives 

  • The "Strategic Doer" Mindset: A proven ability to think critically about big-picture strategy while remaining highly hands-on with execution.

  • Executive Presence: Strong emotional intelligence and a rapid grasp of nuance, allowing you to earn trust with senior leaders.

  • Clear Communication: Exceptional writing skills and a talent for turning complex, technical, or sensitive topics into clear, compelling stories.

  • Industry Track Record: Experience building successful thought leadership programs, preferably within the technology or healthcare sectors.

  • Agility: The organizational skills to prioritize work, meet deadlines, and thrive in a fast-moving, high-growth environment.

  • Collaboration: A culturally responsive approach to communication and a history of working well across different internal departments.

"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
 
By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra.  We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR.  Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives.  If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form.  This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact [email protected]. For more information about how we use and retain your information, please see our Workforce Privacy Notice."

Skills Required

  • 15+ years of communications experience, including media relations and executive communications
  • Experience building and maintaining external media relationships and executive trust
  • Ability to develop broad communication strategy while executing hands-on
  • Strong executive presence, emotional intelligence, and ability to build trust with senior leaders
  • Exceptional writing skills and ability to explain complex, technical, or sensitive topics clearly
  • Organizational skills to prioritize work, meet deadlines, and operate in a fast-moving environment
  • Ability to collaborate effectively across internal departments with a culturally responsive communication approach
  • Healthcare experience
  • Experience building successful thought leadership programs in technology or healthcare
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Burlingame, CA
590 Employees
Year Founded: 2015

What We Do

Lyra Health’s mission is to transform mental health care through technology with a human touch — to get more patients the care they need when they need it. If you are an engineer or data scientist who would like to join in this effort, please reach out.

Gallery

Gallery

Similar Jobs

NBCUniversal Logo NBCUniversal

Senior Product Manager

AdTech • Cloud • Digital Media • Information Technology • News + Entertainment • App development
Remote or Hybrid
New York, NY, USA
120K-160K Annually

Byrd's House Detective DBA BHD Home and Mold Inspections Logo Byrd's House Detective DBA BHD Home and Mold Inspections

Virtual Assistant

Agency • Logistics • Real Estate • Virtual Reality • Consulting • Hospitality • Data Privacy
Remote or Hybrid
United States
100 Employees
35-45 Annually

Liberty Mutual Insurance Logo Liberty Mutual Insurance

Senior Casualty Claims Specialist, Attorney Represented - Northeast

Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Remote or Hybrid
7 Locations
40000 Employees
61K-126K Annually

Liberty Mutual Insurance Logo Liberty Mutual Insurance

Inside Sales Representative

Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Remote or Hybrid
10 Locations
40000 Employees
45K-85K Annually

Similar Companies Hiring

Sailor Health Thumbnail
Healthtech • Social Impact • Telehealth
New York City, NY
20 Employees
Granted Thumbnail
Artificial Intelligence • Healthtech • Insurance • Mobile • Financial Services
New York, New York
23 Employees
OneImaging Thumbnail
Healthtech
Miami, FL
62 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account