The Role
Leads digital applications engineering strategy, software development, engineering team management, Level 3 support, budgets, vendors, and offshore resources. Oversees ecommerce, mobile, MarTech, AdTech, personalization, loyalty, customer data, and media monetization platforms. Drives architecture reviews, technical debt reduction, cross-product integrations, process improvement, hiring, performance management, and technology solutions that improve productivity and profitability.
Summary Generated by Built In
About Us
The Director of Website and Mobile Application Engineering leads the team in technical strategy, building software, and managing the engineering team. The role is required to keep abreast of emerging technology trends and applications in the digital industry, including ecommerce, mobile, optimization, search, marketplace, artificial intelligence, personalization and loyalty technology. The position will directly manage the engineers, technology strategy, and Level 3 support of the Digital technology stack. This role is responsible for developing the digital engineering strategy for optimizing technologies developed internally and those acquired externally, eliminating technical debt and coordinating team dependencies. This requires management of multiple complex products and initiatives. The position will be required to partner with external vendors, contractors, and offshore teams to obtain talent and technology. This position will have budget responsibility.
Job Responsibility
• Oversee hiring, development, performance management, work schedules, and personnel issues. (20%)
• Identify, prioritize, develop and implement technology solutions which improve business processes, enhance productivity, reduce cost, and drive profitability. (25%)
• Develop and manage budgets, manage contracts, and seek opportunities to reduce costs and ensure financial efficiency. (10%)
• Maintain strong relationships with business units and other IT areas, acting as a liaison to identify and implement technology solutions that improve business processes and productivity. (15%)
• Partner with Marketing and DGMN stakeholders to deliver engineering solutions for the MarTech platform, including the Customer Data Platform (CDP), identity resolution, audience management, closed-loop measurement, and media monetization capabilities. (15%)
• Evaluate, improve, and implement processes across teams to advance engineering practices, including application architecture reviews and advisory board participation. (15%)
Job Qualifications
• Experience to lead large teams and managing managers. Demonstrating leadership skills, including mission alignment, intellectual maturity, emotional stability, and consultative supervision.
• Must have experience in digital technologies across content management, digital asset management, personalization, loyalty, order management, ecommerce and personalization.
• Demonstrated expertise in the design, development, implementation, and troubleshooting of technology solutions.
• Excellent oral, written, listening, and presentation communication skills, with the ability to translate technical language to business language and vice versa.
• Experience with MarTech and AdTech platforms including Customer Data Platforms (CDP), identity resolution, digital asset management (DAM/CMS), and demand-side platforms (DSP/DCO) to enable personalization, loyalty, and media network monetization.
• Understanding of first-party data strategies, audience segmentation, and closed-loop measurement to support data-driven marketing decisions across owned, paid, and vendor-amplified channels.
• Excellent Technology skills and the ability to lead multiple projects of increasing complexity from inception through completion. Projects may include complex cross product integrations.
• Excellent communication skills and the ability to effectively write. Tactful and diplomatic when required.
• Ability to motivate, reward, and provide constructive criticism and corrective action.
• Ability to teach, mentor and enhance skills of staff from entry level through leadership.
• Ability to set goals, evaluate and measure performance, and provide informal and formal feedback on performance.
Education/Experience
• Bachelor’s degree required. Masters Degree preferred.
• 12 years of experience in management in related field.
• 10 years management/leadership experience in an engineering environment required.
• Experience in leading teams of 10 or more people, with at least 6 direct reports.
• 10+ years of objected oriented programming for software
• 10 years of design inclusive of scalability, disaster recovery, resiliency, obsolescence security, supportability, and suitability.
• Ability to work in a fast-paced, dynamic environment and adapt to rapid change.
• 5+ years of ecommerce technology platform experience.
• 5+ years in cloud-based technology solutions.
• 4+ years of working with and managing offshore resources
• 3+ years of experience with mobile development.
Job Responsibility
• Oversee hiring, development, performance management, work schedules, and personnel issues. (20%)
• Identify, prioritize, develop and implement technology solutions which improve business processes, enhance productivity, reduce cost, and drive profitability. (25%)
• Develop and manage budgets, manage contracts, and seek opportunities to reduce costs and ensure financial efficiency. (10%)
• Maintain strong relationships with business units and other IT areas, acting as a liaison to identify and implement technology solutions that improve business processes and productivity. (15%)
• Partner with Marketing and DGMN stakeholders to deliver engineering solutions for the MarTech platform, including the Customer Data Platform (CDP), identity resolution, audience management, closed-loop measurement, and media monetization capabilities. (15%)
• Evaluate, improve, and implement processes across teams to advance engineering practices, including application architecture reviews and advisory board participation. (15%)
Job Qualifications
• Experience to lead large teams and managing managers. Demonstrating leadership skills, including mission alignment, intellectual maturity, emotional stability, and consultative supervision.
• Must have experience in digital technologies across content management, digital asset management, personalization, loyalty, order management, ecommerce and personalization.
• Demonstrated expertise in the design, development, implementation, and troubleshooting of technology solutions.
• Excellent oral, written, listening, and presentation communication skills, with the ability to translate technical language to business language and vice versa.
• Experience with MarTech and AdTech platforms including Customer Data Platforms (CDP), identity resolution, digital asset management (DAM/CMS), and demand-side platforms (DSP/DCO) to enable personalization, loyalty, and media network monetization.
• Understanding of first-party data strategies, audience segmentation, and closed-loop measurement to support data-driven marketing decisions across owned, paid, and vendor-amplified channels.
• Excellent Technology skills and the ability to lead multiple projects of increasing complexity from inception through completion. Projects may include complex cross product integrations.
• Excellent communication skills and the ability to effectively write. Tactful and diplomatic when required.
• Ability to motivate, reward, and provide constructive criticism and corrective action.
• Ability to teach, mentor and enhance skills of staff from entry level through leadership.
• Ability to set goals, evaluate and measure performance, and provide informal and formal feedback on performance.
Education/Experience
• Bachelor’s degree required. Masters Degree preferred.
• 12 years of experience in management in related field.
• 10 years management/leadership experience in an engineering environment required.
• Experience in leading teams of 10 or more people, with at least 6 direct reports.
• 10+ years of objected oriented programming for software
• 10 years of design inclusive of scalability, disaster recovery, resiliency, obsolescence security, supportability, and suitability.
• Ability to work in a fast-paced, dynamic environment and adapt to rapid change.
• 5+ years of ecommerce technology platform experience.
• 5+ years in cloud-based technology solutions.
• 4+ years of working with and managing offshore resources
• 3+ years of experience with mobile development.
Work Where You Matter
At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
Company Overview
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at www.dollargeneral.com/about-us.html.
Skills Required
- Bachelor's degree
- Master's degree
- 12 years of management experience in a related field
- 10 years of management or leadership experience in an engineering environment
- Experience leading teams of 10 or more people, including at least 6 direct reports
- 10 or more years of object-oriented programming experience for software
- 10 years of design experience including scalability, disaster recovery, resiliency, obsolescence, security, supportability, and suitability
- Experience with digital technologies including content management, digital asset management, personalization, loyalty, order management, and ecommerce
- Expertise in designing, developing, implementing, and troubleshooting technology solutions
- Experience with MarTech and AdTech platforms, including CDPs, identity resolution, DAM/CMS, DSP, and DCO
- Understanding of first-party data strategies, audience segmentation, and closed-loop measurement
- Experience leading multiple complex projects from inception through completion, including cross-product integrations
- 5 or more years of ecommerce technology platform experience
- 5 or more years of experience with cloud-based technology solutions
- 4 or more years of working with and managing offshore resources
- 3 or more years of mobile development experience
- Ability to lead large teams and manage managers
- Strong oral, written, listening, presentation, mentoring, performance management, and communication skills
- Ability to work in a fast-paced, dynamic environment and adapt to rapid change
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The Company
What We Do
pOpshelf is Dollar General’s retail store concept built around an affordable, stress-free shopping experience and rotating, trend-led finds. Its assortment includes seasonal merchandise, housewares and home décor, health and beauty products, cleaning and paper supplies, party goods, candy and snacks, toys, games, electronics, and more. Most items are priced at $5 or less, helping shoppers pick up everyday essentials and special treats.
