Who are we?
Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.
A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.
Senior Director, Data Centre Operations – Australia
Job Description Summary
The Senior Director, Data Centre Operations owns customer impacting, day to day responsibility for the operations, maintenance and performance of the 18 data centres and 200+ FTE's in the country. The Senior Director is responsible for the day-to-day execution, capacity management, consistent response/structures and streamlined support.
As the Senior Director Data Centre Operations Australia, you will drive strategic planning and priorities for data centre operations, in alignment with our next gen platform strategy
Key Responsibilities:
- Establish and track delivery against KPIs, SLAs, and metrics (incl. performance, capacity, availability, budget)
- Oversee on-the-ground incident response, problem resolution, and change management communicating closely with key customers about resolution to support Equinix customer experience
- Establish critical business continuity plans, including design and implementation of disaster preparedness, detailed project management, and logistics coordination
- Establish and track safety measures to ensure safety of front-line resources
- Ensure consistency in experience and on-the-ground response across data centres in the country
- Contribute to the centres of excellence as and when appropriate and implement policies and procedures to ensure global consistency and effectiveness
- Contribute to and/or support other departments to achieve endorsed business objectives
- Coordinate with global design and construction team to ensure global consistency and effectiveness
- Lead a diverse team - shape a collaborative, transparent, and entrepreneurial culture, in tandem with the extended global operations leadership and the corporate leadership team
- Motivate employees around shared vision and change story in line with our world-wide transformation agenda
- Empower front line resources to meet customer needs through incentives and process
Profile Required
- Demonstrable track record of data centre operations management and maintenance or similar (e.g. mechanical & engineering, facilities, operations engineering, critical infrastructure) leading a team of at least 80-100 people
- Excellent experience in cross-functional management and in leading and operating in a matrixed environment
- Substantial experience in optimising a growing and evolving business – leading a large organisation through a period of rapid growth, merger integration, or business transition
- Strong focus on execution and results – establishing high standards for performance, setting goals and developing plans, following through and holding people accountable for results
- Critical sustainability focus — understands how operational decisions affect energy, water and long-term environmental performance as a thought leader in this space
- Proven ability to work as part of a regional (APAC) Operations leadership team against common goals
- Demonstrable strength in HES leadership, with a record of improving safety outcomes and environmental performance in a live critical-infrastructure setting
- Experience partnering with Compliance and Physical Security functions, including audit, certification, access control and site security operating rhythms
- Ability to provide thought leadership, think strategically and effectively communicate vision and influence
- Demonstrate and instill Equinix's culture and values
- Adept at balancing intense short-term pressures with overall long-term goals
- Strong intellect (ideally with a university degree) and financial acumen and ability to connect operational objectives to financial results
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
We use artificial intelligence in our hiring process. Learn more here.
This posting is for a backfill position, meaning it is to fill an existing vacancy within our organization.Skills Required
- Demonstrable experience managing and maintaining data centre operations or comparable mechanical engineering, facilities, operations engineering, or critical infrastructure environments
- Experience leading a team of at least 80 to 100 people
- Excellent cross-functional management experience in a matrixed environment
- Experience optimizing a growing or evolving business through rapid growth, merger integration, or business transition
- Strong execution and results orientation, including setting performance standards, goals, plans, and accountability structures
- Understanding of sustainability impacts involving energy, water, and long-term environmental performance
- Experience working as part of a regional APAC operations leadership team
- Demonstrable HES leadership and experience improving safety and environmental outcomes in a live critical-infrastructure setting
- Experience partnering with Compliance and Physical Security functions, including audits, certifications, access control, and site security operations
- Strategic thinking, thought leadership, communication, and influence skills
- Ability to balance short-term operational pressures with long-term goals
- Strong intellect, ideally supported by a university degree
- Financial acumen and ability to connect operational objectives to financial results
- Ability to demonstrate and instill organizational culture and values
Equinix Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Equinix and has not been reviewed or approved by Equinix.
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Strong & Reliable Incentives — Bonuses and performance-linked incentives are described as substantial, including instances of bonuses exceeding target levels and additional stock grants. The structure of incentives tied to business outcomes appears to strengthen the perceived value of total rewards for eligible employees.
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Equity Value & Accessibility — RSUs, stock grants, and ESPP access are positioned as standout components of total compensation, with equity appreciation adding to perceived upside. Equity is repeatedly framed as a key differentiator within the overall rewards mix.
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Healthcare Strength — Medical coverage is characterized as comprehensive and “great,” supported by broader wellbeing resources such as employee assistance offerings. Health benefits are frequently cited as a meaningful part of the overall package.
Equinix Insights
What We Do
Equinix (Nasdaq: EQIX) is the world’s digital infrastructure company™, enabling digital leaders to harness a trusted platform to bring together and interconnect the foundational infrastructure that powers their success. Equinix enables today’s businesses to access all the right places, partners and possibilities they need to accelerate advantage. With Equinix, they can scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value.
