Senior Director of Controls & Compliance

CRAFT MEETS COMFORT. At Resident, we believe your living space shouldn’t just look good, it should feel good. That’s why we’ve created a house of brands that focuses on quality materials, timeless style, and most importantly, comfort. Our current brands include the award-winning Nectar, DreamCloud, Awara, and Siena products and we continue to invest in new categories to broaden our offering and address our customers’ needs.

Since our inception in 2017, Resident has become one of the fastest growing, scaled, and profitable omnichannel retailers in North America. We are a disruptor in the broader home furnishings category underpinned by deep and proven expertise in data science & analytics, performance marketing, and e-commerce technology. As our business continues to grow, we are focused on building world-class retail, finance, operations, logistics, data science, performance marketing, and customer success-driven teams that thrive in a modern work environment.

At Resident, our staff is dedicated to the values of Excellence, Customer Love, Big Thinking, Inclusivity, and Forward Momentum.

To be considered for this remote opportunity, you must reside and be authorized to work within the United States.

About the role:

Reporting to the VP, Controller, the Senior Director of Controls and Compliance will lead Resident’s internal controls program, perform regulatory compliance audits and work cross functionally with all areas of the business. In this highly visible role, we are looking for a candidate who thrives in a fast-paced, high growth environment, where they can make a big impact.

Key Responsibilities:

• Build a best-in-class effective and efficient Controls and Compliance function from scratch to support public company SOX requirements for fast-growing and inquisitive, young company 
• Develop function beyond compliance and towards value-add reputation with focus on risk and control of overall financial reporting processes
• Build relationships with key stakeholders and promote function as a trusted partner and advisor
• Collaborate with business owners and functions to ensure effective and robust control environment
• Partner with Internal Audit on preparing risk assessment
• Act as liaison and coordination point between business/function control owners and internal/external audit on SOX controls design, testing, and remediation
• Evaluate processes and control design and recommend changes that increase efficiencies while also maintaining controls
• Support ongoing M&A activities, including on-boarding and integration efforts/processes, system implementations, strategic initiatives, and other large projects/activities
• Advise business control owners on control design and remediation plans
• Track and manage, through closure, control remediation plans from audit findings 
• Manage SOX narratives and flowcharts with control owners
• Administer, track, and report control self-assessment results
• Manage quarterly 302 certification process
• Partner with Legal and Compliance on annual ERM assessment and ongoing monitoring of key risks
• Provide SOX training and education to control owners
• Coordinate with business owners on standard operating procedures

Skills/Qualifications:

• A bachelor’s or master’s degree in accounting from an accredited university
• 10+ years of work experience including 5+ years at a public company in a controls-related role
• Strong knowledge of SOX Controls, GAAP, and SEC regulations
• Experience working with consumer goods, preferred 
• Background in IT audit/controls and/or data analytics a plus
• NetSuite experience a plus
• Excellent communication and influencing skills at all levels, both verbal and written
• Effective at building strong relationships and working collaboratively with others across departments and at all levels to meet shared objectives
• Ability to lead, influence, and drive change with key stakeholders and executives
• Experience working autonomously and being self-motivated, proactive, and inquisitive
• Strong organizational skills, attention to detail and able to prioritize workload efficiently 
• Analytical and process mindset with creative thinking and problem-solving skills
• Excellent work ethic with willingness and ability to dig into details to accomplish tasks and complete projects
• A sense of urgency to drive execution and achieve results 
• Experience with project management 
• Process-oriented mindset with continuous improvement mentality 
• Ability to apply sound, independent judgment and discretion on matters of substantial importance to the company in performing duties, resolving complex problems, and interpreting policies and regulations

What We Offer (subject to eligibility requirements):

• Remote-first workplace (since 2016!)
• Competitive Salary
• Health, Vision & Dental Insurance
• HSA company contributions
• 401K with company match component
• Take what you need Paid Time Off
• Wellness benefits
• WFH office and cell phone/internet stipend
• A FREE MATTRESS plus an awesome Friends and Family discount!

If you reside in a state or location where pay transparency laws or regulations have been adopted please read the following: The salary range for this position is $150,000-$200,000. We carefully consider a wide range of compensation factors, including your background, skills, qualifications, experience, geographic location and other non-discriminatory factors. These considerations can cause your compensation to vary. [Additionally, this role might be eligible for discretionary bonuses or commission payments]. For more information regarding the pay range applicable for this position, please contact us at [email protected]

Resident is a privately-held company headquartered in San Francisco, CA, with offices in New York City, London, Tel Aviv, and manufacturing operations in Jeffersonville, IN.  Learn more at: https://www.residenthome.com

Resident is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.

Resident is proud to be a Remote-first company and maintains policies to support our unique flexible work location culture. However, there are a few important parameters to our work-from-home-culture: While we currently employ Residents in over 30 US states and 3 countries, if you are hired, you may be restricted to working from the state or country in which you currently reside, unless the state or country to which you plan to relocate is one in which we already operate and no other restrictions apply to the role. As with anything, we encourage an open dialogue about your current location and potential desired relocation during the interview process and upon hire, if applicable, and the extent any other restrictions apply to a particular role. We reserve the right to deny relocation requests post-hire for any reason.

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