As the Senior Director, Consumer Experience & Marketing Strategy, you will help to define and merchandise a consumer-focused go-to-market strategy that harmonizes the product experience across our platform. You will work cross-functionally with product, design, marketing, engineering, and analytics teams to ensure alignment and consistency in user interactions and product messaging to support our user acquisition and retention goals. Your leadership will directly impact how consumers engage with our platform, optimizing discovery, usability, accessibility, and overall satisfaction. We’re looking for a leader who has an appreciation for design and an ability to translate product value propositions into compelling consumer stories and messaging.
Where You'll BeTo prioritize togetherness, culture, and accountability, RVO Health operates on an in-office work schedule. We expect employees to work from our Minneapolis office Tuesday, Wednesday and Thursday each week. You are welcome to work remotely Mondays and Fridays if you wish.
11000 Optum Cir Eden Prairie, MN 55344
- Define and implement a cohesive product and merchandising strategy to create a unified consumer experience at all entry points
- Develop, test, and refine marketing value propositions used both within product experiences and across marketing channels (website, social, email, etc.).
- Develop a strategy to merchandise registered and authenticated user flows and products.
- Champion the GTM strategy and direction for a user-centric design approach
- Own innovation and enhancement processes to optimize the product experience - focused on revenue growth and retention
- 10+ years of experience in developing DTC GTM strategies
- Strong DTC experience with a deep understanding of consumer behavior, digital marketing, and e-commerce strategies in the in the digital health space
- Visionary leader with a proven track record of designing and implementing unified user experiences across a complex digital platform
- Problem solver who utilizes data and industry best practices to drive solutions
- Expert in crafting a compelling narrative that articulates the problem you aim to solve and the envisioned future, coupled with a keen ability to delve into intricate specifics.
- Ability to win followership and be an active and collaborative thought partner. Skill in crafting a compelling narrative that articulates the problem you aim to solve and the envisioned future, coupled with a keen ability to delve into intricate specifics.
Pursuant to various state Fair Pay Acts, below is a summary of compensation elements for this role at the company. The following benefits are provided by RVO Health, subject to eligibility requirements.
- Starting Salary: $154,000 - $200,000*
*Note actual salary is based on geographic location, qualifications and experience - LTIP and Bonus Potential
- Access to a Free Udemy for Business subscription—thousands of hours of learning content on hundreds of different subjects at your fingertips
- Health Insurance Coverage (medical, dental, and vision)
- Life Insurance
- Short and Long-Term Disability Insurance
- Flexible Spending Accounts
- Paid Time Off
- Holiday Pay
- 401(k) with match
- Employee Assistance Program
- Paid Parental Bonding Benefit Program
- Pharmacy Benefits
- Income Protection Plans
- Pet Services Plans
- Mental Health Support
- Wellness Coaching
- HSA- Health Savings Account
- Commuter Benefits
- Gym & Fitness Center Discount Program
Who We Are:
Founded in 2022, RVO Health is a new healthcare platform of digital media brands, services and technologies focused on building relationships with people throughout their health & wellness journey. We meet people where they are in their personal health journeys and connect them with both the information and the care they need. RVO Health was created by joining teams from both Red Ventures and UnitedHealth Group’s Optum Health. Together we’re focused on delivering on our vision of a stronger and healthier world.
RVO Health is comprised of Healthline Media (Healthline, Medical News Today, Psych Central, Greatist and Bezzy), Healthgrades, FindCare and PlateJoy; Optum Perks, Optum Store and the virtual coaching platforms Real Appeal, Wellness Coaching, and QuitForLife.
We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program.
RVO Health is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at RVO Health is based solely on a person's merit and qualifications.
We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact [email protected].
We do not provide visa sponsorship for this role at this time.
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RVO Health Privacy Policy: https://rvohealth.com/legal/privacy
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What We Do
At RVO Health, our mission is to give people a better way to health & wellbeing. We own and operate the largest health & wellbeing platform in the US, helping nearly 100 million people a month seek information, find a doctor, save money, and take action around their health & wellbeing. Our portfolio of industry-leading websites, products and services touches every part of the health and wellness journey. The Healthline Group portfolio (Healthline, Medical News Today, Psych Central, Greatist, and Bezzy) and the Healthgrades brand comprise the largest health information audience in the US. The Healthline Group connects millions of people daily to medically-backed information about thousands of health-related questions, products, and chronic conditions. Through Healthgrades, the largest marketplace for finding healthcare, we help half of Americans find and evaluate a doctor each year. Through Optum Store, we sell thousands of FSA/HSA-eligible health and wellness products direct-to-consumer and connect health seekers to mental health, condition-based virtual care, and an online pharmacy. Through Optum Perks, we help millions of people save money through our prescription savings program. Millions of health seekers also use RVO Health’s virtual coaching programs each year to lose weight, stop smoking, and find better wellbeing. Our portfolio includes education and advice, condition-based communities, access to healthcare, an ecommerce store of health products and services, prescription discounts and delivery, and more. We are making health easier to navigate, more accessible, and more affordable for everyone. Furthermore, all of our content, products, and services are medically-backed, so people can trust that they are getting accurate support for their health. RVO Health is backed by Red Ventures and Optum, part of UnitedHealth Group. Select brands previously operated by Red Ventures and Optum are now independently operated by RVO Health.
