Senior Director, Commercial Strategy & Programs

Posted Yesterday
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Hiring Remotely in USA
Remote
170K-220K Annually
Senior level
Biotech
The Role
The Senior Director will drive commercial strategies for the CCO, managing programs, enabling AI processes, and leading special projects to enhance productivity and decision-making.
Summary Generated by Built In

Job Title: Senior Director, Commercial Strategy & Programs

Location: Remote

Exemption Status: Full-time/ Exempt

Who We Are

Impiricus is the first and only AI-powered HCP Engagement Engine. In 2025, Deloitte named Impiricus the #1 fastest growing company in North America for their prestigious Fast 500 list. Founded by a practicing physician and a senior pharmaceutical executive, Impiricus was created to transform how life sciences companies support physicians. We ethically connect HCPs to pharma resources, reduce go-to-market costs and accelerate patient access to the treatments they need.

With our unique access to the largest opted-in network of HCPs, their insights, and clinical expertise, we are the leading provider of AI technology and real-time channels that life science companies need to deliver clear, reliable, and evidence-based resources directly into the hands of HCPs. Guided by a council of 2000+ trusted HCP advisors, we ensure every interaction is clinically meaningful, ethically grounded and leads to better patient care.

Job Summary:

We’re looking for a seasoned go-to-market programs leader to drive results with the Chief Commercial Officer (CCO) — a battle-tested operator with deep experience in high-growth environments who makes our commercial leadership faster, smarter, and better aligned. This is not a passive coordination role. You will be a force multiplier for the CCO: anticipating needs before they are voiced, building the infrastructure that keeps the commercial engine running, and owning high-stakes projects from inception to completion.

Duties/Responsibilities: 

Strategic Support for the CCO

  • Serve as the CCO’s trusted thought partner — helping to see around corners, pressure-test ideas, and translate strategy into executable plans
  • Build board-ready materials, executive presentations, and internal communications that are clear, compelling, and accurate
  • Chase down data points, synthesize commercial insights, and surface the information the CCO needs to make confident decisions
  • Drive alignment across commercial projects — managing stakeholder dynamics, resolving blockers, and keeping initiatives moving

Commercial Program Management

  • Own program management for non-sales commercial projects spanning marketing, operations, and cross-functional initiatives
  • Manage dependencies across adjacent teams, ensuring handoffs are clean and timelines are met
  • Drive meeting cadence, pipeline reviews, and HubSpot hygiene — building the operational rhythm that keeps the commercial team sharp
  • Lead the commercial team’s best practices Center of Excellence: capturing what works, documenting what doesn’t, and packaging it for adoption by sales ops and sales leadership

Enablement & AI-Driven Process Innovation

  • Lead adoption and change management for new tools, processes, and ways of working, developing rollout plans, role-based playbooks, and enablement programs
  • Deploy AI agents and build AI-powered workflows that meaningfully improve commercial team productivity and decision-making
  • Stay ahead of the AI tooling landscape —  know what is worth implementing and what is noise, and does act accordingly
  • Create feedback loops and iteration cadences to continuously improve what we have built

Special Projects

  • Take the lead on internal commercial special projects, including the Commercial Roundtable and other high-priority CCO initiatives
  • Partner with the CCO and cross-functional stakeholders to drive alignment on mission
Experience:
  • 10+ years of experience, including 3–5 years in management consulting (strategy, operations, or GTM focus at MBB, Big 4, or boutique strategy firm)
  • 3-5 years commercialization experience in the pharmaceutical/biotech/medical device space preferred
  • Demonstrated experience at a venture-backed or high-growth company that scaled rapidly — think 3–10x revenue or headcount growth within a 2–3 year window. Didn't just observe the hypergrowth, but have experience in the room building through it
  • Hands-on track record of deploying AI agents and building workflows around LLMs within a commercial or operations function— not just familiarity, but real implementation experience with real adoption outcomes
  • Exceptional communication and presentation skills— Building a board deck that tells a crisp story and write an exec memo that doesn't require a follow-up
  • High proficiency with HubSpot or a comparable CRM; you understand pipeline hygiene and how data quality affects commercial decision-making

The base salary range for this role is $170,000-$220,000

Where you land within the range will reflect your skills, experience, and location, while keeping team parity in mind and leaving room for future growth.


Benefits:

Impiricus focuses on taking care of our teammates’ professional and personal growth and well-being.

 Healthcare: Medical, dental, and vision coverage for you and your dependents + on-demand healthcare concierge
 HSA, FSA & DCFSA: Pre-tax savings options for healthcare and dependent care, with monthly employer contributions to HSA (if enrolled in a high-deductible plan)
 Coverage & Protection: 100% paid short- and long-term disability, plus life and AD&D insurance
 Flexible Time Off: Take the time you need with a flexible vacation policy — recharge your batteries your way
 Parental Leave: 12 weeks of paid leave to spend time with your newborn, adopted, or foster child (available after 6 months)
 Your Work, Your Way: If you’re close to an office, we encourage spending some time in-person to collaborate and connect. If not, remote is always an option.
 Home Office Setup: We’ll ship you the gear you need to create a comfortable workspace at home.
 401(k): Save for your future with tax advantages (and company match!)



Impiricus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Skills Required

  • 10+ years of experience
  • 3-5 years in management consulting
  • 3-5 years commercialization experience in pharma/biotech
  • Experience in a high-growth company
  • Hands-on track record of deploying AI agents
  • Exceptional communication and presentation skills
  • High proficiency with HubSpot or equivalent
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The Company
HQ: Atlanta, GA
13 Employees
Year Founded: 2020

What We Do

Impiricus is the future of HCP-industry engagement. We build valuable tools, and curate trusted information for our network of providers. We partner with Pharma to identify the most impactful innovation to highlight. With the worlds first AI Concierge, we are supporting 1 mio patients get on therapy by 2025. Our physicians never have to fight an insurance company again. Want to learn more about why Impiricus is the fastest growing physician network today? or why engagement is over 90%? Find out more at: https://impiricus.com/partners/

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