Senior Director, Cloud Native Specialists

Posted 2 Days Ago
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Hiring Remotely in New York, NY, USA
Remote or Hybrid
182K-227K Annually
Senior level
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
Dynatrace delivers answers and intelligent automation from data.
The Role
The Senior Director oversees Cloud Native Specialists, driving strategies for Kubernetes, managing teams, and scaling operations while ensuring competitive advantage and customer solutions.
Summary Generated by Built In
Your role at Dynatrace

Senior Director, Cloud Native Specialists

Location: Remote (Global) Travel: Up to 30% Focus: Kubernetes Scale, SRE Transformation, and Global GTM Strategy Leadership: Direct Management of a High-Performance Specialist Team

The Role

As the Senior Director of Cloud Native Specialists, you will be the primary architect of Dynatrace’s global approach to the modern, containerized enterprise. This leadership mandate sits at the intersection of Platform Engineering, Kubernetes (K8s), and Multi-cloud strategy.
Beyond serving as a visionary for the technical vanguard, you will recruit, mentor, and manage a elite team of Cloud Native Specialists. You will be responsible for their professional development and for scaling their impact across our Global Sales and Customer Success organizations, ensuring we navigate the complexities of "Day-2" operations for the world's largest ephemeral architectures.

Executive & Leadership Responsibilities

1. Team Leadership & People Management

  • Manage a high-impact team of domain experts, providing technical mentorship, resource allocation, and performance management.
  • Foster a culture of excellence, ensuring your team stays at the absolute forefront of the CNCF landscape (eBPF, Service Mesh, Serverless).
  • Coordinate team deployments for high-stakes Proof of Concepts (POCs) and executive-level "Cloud Native Maturity" workshops.

2. Strategic Domain Authority

  • Serve as the global voice on Kubernetes ecosystems (EKS, AKS, GKE, OpenShift) and the OpenTelemetry (OTel) roadmap.
  • Define the competitive narrative that positions Dynatrace as the production-grade extension of open-source telemetry.
  • Champion the "No-Instrumentation" advantage, proving how automation eliminates the operational toil of sidecars and manual code changes.

3. Global GTM & Execution

  • Develop "Cloud-Native ROI" models to quantify the reduction of the "Kubernetes Tax"—the hidden operational cost of managing K8s at scale.
  • Partner with Sales Leadership to displace niche monitoring tools by proving the business value of Davis® AI for automated root cause analysis.
  • Influence the product roadmap by aggregating field insights from your team to drive the next generation of AI-powered observability.

4. SRE & Platform Advocacy

  • Advise Global 2000 Platform Teams on integrating observability into CI/CD pipelines (GitLab, GitHub Actions) and GitOps workflows (ArgoCD, Flux).
  • Standardize "Observability-as-Code" strategies using Terraform, Pulumi, or Crossplane.
  • Help customers bridge the gap between technical metrics and business revenue through Service Level Objectives (SLOs) and FinOps alignment.
What will help you succeed

Qualifications & Requirements

  • Leadership: 5+ years of experience managing high-performance technical teams, with a total of 10+ years in Presales, DevOps, SRE.
  • Technical Authority: CKA/CKAD certification preferred. Expert knowledge of container runtimes, ingress controllers, and service mesh architectures.
  • Automation Mastery: Proficiency in Terraform, Helm, and YAML. Ability to navigate Go, Java, or Node.js to bridge the gap between infrastructure and application teams.
  • Executive Presence: Proven ability to translate technical metrics (MTTR, Deployment Frequency) into executive outcomes (TCO, Revenue Protection).
  • Education: Bachelor’s degree in Computer Science or Engineering; MBA or equivalent leadership experience is a plus.
Why you will love being a Dynatracer
  • A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.
  • Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
  • A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.
  • An environment that fosters innovation, enables creative collaboration, and allows you to grow
  • A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.
  • A truly international mindset that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.
  • A relocation team that is eager to help you start your journey to a new country, always there to support and by your side.
  • Attractive compensation packages and stock purchase options with numerous benefits and advantages.
Compensation and Rewards

The base salary range for this role is $182,000 - $227,000. When determining your salary, we consider your experience, skills, education, and work location.
Our total compensation package includes unlimited personal time off, an employee stock purchase plan, and a reward system.
We also offer medical/dental benefits, and a company matching 401(k) plan for retirement

Equal Employment Opportunity

All your information will be kept confidential according to EEO guidelines.

We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact [email protected]. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law. To be considered for this position, please upload your resume/CV.

Skills Required

  • 5+ years of experience managing high-performance technical teams
  • 10+ years in Presales, DevOps, SRE
  • Expert knowledge of container runtimes and service mesh architectures
  • Proficiency in Terraform, Helm, and YAML
  • Bachelor's degree in Computer Science or Engineering; MBA preferred
  • CKA/CKAD certification

What the Team is Saying

Michael Polter
Jamie Mallett
Trevor Ealy
Hannah Fleming
Kristen Hanlan

Dynatrace Compensation & Benefits Highlights

  • Leave & Time Off Breadth Time‑off programs include quarterly company‑wide Wellness Days, paid parental leave, paid volunteer time, and in some roles unlimited PTO and sabbaticals. Flexible hours and hybrid options are highlighted alongside these policies.
  • Healthcare Strength Health coverage includes medical, dental, vision, and mental‑health support via an Employee Assistance Program. Materials emphasize comprehensive care and well‑being resources.
  • Equity Value & Accessibility Ownership opportunities include equity grants and an Employee Stock Purchase Plan in eligible locations. These are positioned as part of a market‑driven total compensation approach.

Dynatrace Insights

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The Company
HQ: Boston, MA
5,200 Employees
Year Founded: 2005

What We Do

Dynatrace lets customers understand their business like never before, so they can see beyond the complexity, find and fix problems faster and automate manual tasks with Al — so they can focus on what truly matters: running their business.

Why Work With Us

In a world that runs on software, our Al-driven insights cut through the noise, allowing you to focus on what truly matters by automating manual tasks and resolving issues with pinpoint accuracy. Our culture, fueled by curiosity, openness, and authenticity, drives our pursuit of innovation and excellence in crafting the Dynatrace platform.

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About our Teams

Dynatrace Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Majority of roles are hybrid with flexibility. Please speak with our recruiting team for specific details on hybrid work.

Typical time on-site: 2 days a week
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