Senior Director Business Operations

Posted Yesterday
Hiring Remotely in United States
Remote
168K-240K Annually
Senior level
eCommerce • Fintech • Information Technology • Software
The Role
Leads the Business Operations function, driving productivity, efficiency, process improvement, technology-enabled transformation, governance, and data-driven performance measurement. Partners with executives and senior stakeholders to prioritize enterprise initiatives, allocate resources, resolve implementation issues, and improve operational effectiveness across business and regional levels.
Summary Generated by Built In
Provides leadership and oversight to the Business Operations group. Drives business productivity, efficiency and operations through innovation and targeted process improvement. Leverages technology solutions, system enhancements and process reengineering to streamline and improve operational efficiency. Develops and applies data-driven metrics to evaluate operational effectiveness at the business, regional and ground level. Provides function-specific and / or cross-functional support to enhance business operations effectiveness and efficiency. Responsibilities
  • Provides overall leadership to the Business Operations function.
  • Engages with corporate leaders to ensure Business Operations efforts focus on high priority systems, processes, and organizational transformations with significant business impact.
  • Determines the optimal resource mix for effective delivery of enterprise-wide project priorities.
  • Establishes and manages business process governance structures designed to optimize productivity, fuel growth and enhance customer experience.
  • Develops deep, credible relationships with senior-level executives, both inside and outside current areas of responsibility.
  • Recognized as a trusted advisor internally and externally from a process analysis and improvement perspective.
  • Engages with senior-level stakeholders to define, clarify and resolve issues arising through project design, development, execution or implementation.
  • Ensures Business Operations' priorities and areas of focus evolve as the company's business evolves. Qualifications

    Required Qualifications

    • Bachelor's Degree or equivalent work experience required.
    • Typically has 12+ years of experience in Business Operations.
    • Fluent business English skills (Written and spoken).

    Total Potential Compensation Range: $168,000 - $240,000 comprised of base salary plus Bonus and LTI.   Actual compensation for this role will depend on several factors including your qualifications, skills, competencies, geographic location, internal equity, and relevant experience. The Company’s Sales Incentive Plan is subject to the rules governing the plan and the metrics established on an annual basis by the plan.

     

    Benefits

    • Health, Dental, and Vision Insurance 
    • Life Insurance 
    • Critical illness, Accident, and Hospital Indemnity Insurance 
    • 401(k) Savings Plan 
    • Health Savings Account 
    • Leave of Absence Benefits 
    • Paid Time Off 


    The application window is expected to close Nov 15th, 2026.

     

    #LI-XR

    #LI-Remote


    About Us

    Why should you join Diebold Nixdorf?

    Brightest minds + technology and innovation + business transformation  The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability.

    –Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.

    ** To all recruitment agencies: Diebold Nixdorf does not accept agency resumes. Please do not forward resumes to our jobs alias, Diebold Nixdorf employees or any other organization location. Diebold Nixdorf is not responsible for any fees related to unsolicited resumes**

    We are a global Company operating in multiple Locations and Entities. As we are keen to find the best solution for our candidates several legal entities might be applicable for a Job offer. A List of our operating entities can be found here - https://www.dieboldnixdorf.com/en-us/about-us/global-locations


  • Skills Required

    • Bachelor's degree or equivalent work experience
    • 12+ years of experience in Business Operations
    • Fluent written and spoken business English

    Diebold Nixdorf Compensation & Benefits Highlights

    The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Diebold Nixdorf and has not been reviewed or approved by Diebold Nixdorf.

    • Healthcare Strength — Feedback suggests core coverage includes medical, dental, vision, HSA/FSA options and mental-health support as part of a comprehensive package. Life and disability insurance are also included.
    • Leave & Time Off Breadth — Feedback suggests access to PTO, paid holidays, and sick time, along with parental/family leave. Adoption assistance is also noted among leave-related supports.
    • Wellbeing & Lifestyle Benefits — Feedback suggests certain roles include practical perks like a company vehicle, alongside programs such as tuition reimbursement and employee assistance. Wellness initiatives and some flexible work options are part of the overall package.

    Diebold Nixdorf Insights

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    The Company
    HQ: Hudson, OH
    16,325 Employees

    What We Do

    Consumer behavior is changing rapidly; people are empowered, connected and expect an unprecedented level of service and convenience. Simultaneously, the financial and retail industries we operate in are converging as mobile, contactless tech, smart data and advanced analytics blur the lines. The world is “always on” – it’s a digital era that requires us to orchestrate touchpoints in ways that meet and exceed the 24/7 automation needs of the banking and retail worlds. We’re the world leader in connected commerce, with proven expertise and comprehensive portfolios in cutting-edge product technology, multi-vendor software and service excellence for both financial and retail customers. Diebold Nixdorf employs approximately 22,000 employees in more than 130 countries around the world. We are publicly traded on the New York Stock Exchange under the symbol “DBD.” Specialties: financial and retail self-service solutions, services, security solutions, software, cash management, branch and store transformation

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