Head of Brand & Communications

Reposted 14 Hours Ago
Be an Early Applicant
2 Locations
In-Office or Remote
245K-275K Annually
Senior level
Software
The Role
The Senior Director of Brand & Communications will lead brand strategy, visual identity, content strategy, and customer advocacy while ensuring clear communication and scaling the Fieldguide brand.
Summary Generated by Built In

About Us

Fieldguide is establishing a new state of trust for global commerce and capital markets through automating and streamlining the work of assurance and audit practitioners specifically within cybersecurity, privacy, and financial audit. Put simply, we build software for the people who enable trust between businesses.

We’re based in San Francisco, CA, but built as a remote-first company that enables you to do your best work from anywhere. We're backed by top investors including Growth Equity at Goldman Sachs Alternatives, Bessemer Venture Partners, 8VC, Floodgate, Y Combinator, DNX Ventures, Global Founders Capital, Justin Kan, Elad Gil, and more.

We value diversity — in backgrounds and in experiences. We need people from all backgrounds and walks of life to help build the future of audit and advisory. Fieldguide’s team is inclusive, driven, humble and supportive. We are deliberate and self-reflective about the kind of team and culture that we are building, seeking teammates that are not only strong in their own aptitudes but care deeply about supporting each other's growth.

As an early stage start-up employee, you’ll have the opportunity to build out the future of business trust. We make audit practitioners’ lives easier by bringing together up to 50% of their work and giving them better work-life balance. If you share our values and enthusiasm for building a great culture and product, you will find a home at Fieldguide.


About the Role

The Head of Brand & Communications will own and scale the Fieldguide brand across positioning, narrative, visual identity, and customer proof. This role is responsible for ensuring the brand clearly communicates what Fieldguide does, who it is for, and why it matters, and for translating strategy into consistent execution across all channels. This leader will head the brand, content, and customer advocacy functions, working in close partnership with Product Marketing, Demand, Sales, and Product.


What You’ll Do

Brand Strategy and Positioning

  • Evolve Fieldguide’s brand positioning, messaging architecture, and narrative.

  • Ensure clarity and consistency across website, product storytelling, sales materials, and campaigns.

  • Translate product value into simple, concrete language for buyers and practitioners.

Visual Identity and Creative Direction

  • Own the visual identity and brand system.

  • Set creative direction for campaigns, launches, and core assets.

  • Ensure high quality execution across design, copy, and external agencies.

Content and Thought Leadership

  • Oversee brand content strategy including website, core messaging, and long form content.

  • Partner on practitioner focused thought leadership tied to AI in audit and advisory.

  • Ensure content supports both brand credibility and revenue goals.

Customer Proof and Market Credibility

  • Build a strong customer advocacy engine including case studies, stories, and proof points.

  • Elevate Fieldguide’s presence in the market through clear, credible narratives.

  • Partner with Sales on brand aligned pitch materials and storytelling.

Team Leadership and Operating Rhythm

  • Lead and develop a small, high impact brand team.

  • Set clear priorities, standards, and feedback loops.

  • Manage agencies and freelancers as needed.


Who You Are

  • Proven experience helping define, create, or scale a product category, not just operating within an established one.

  • Experience supporting companies moving from early scale to category leadership.

  • Track record of building brand systems and narratives that scale with the business.

  • Direct involvement in category positioning, narrative development, and market education.

  • Background in vertical SaaS with a clear understanding of industry specific buyers and workflows.

  • Experience marketing to regulated or risk aware professions is a plus.

  • Ability to balance depth and credibility with simplicity and clarity.

  • Hands on experience marketing AI driven products or platforms.

  • Demonstrated ability to explain AI value in practical, outcome based terms.

  • Experience navigating buyer skepticism and trust concerns related to AI adoption.

  • Senior leadership experience in B2B SaaS brand, content, or product marketing.

  • History of close partnership with Product, Sales, and Executive teams.

  • Comfort operating in environments with incomplete information and evolving strategy.


Bonus Points

  • Clear strategic thinking paired with hands-on execution.

  • Strong editorial judgment and copy instincts.

  • Ability to simplify complex concepts without losing accuracy.

  • Comfort operating with ambiguity and limited structure.

  • High bar for quality with a bias toward shipping.


More about Fieldguide

Fieldguide is a values-based company. Our values are:

  • Fearless - Inspire & break down seemingly impossible walls.

  • Fast - Launch fast with excellence, iterate to perfection.

  • Lovable - Deliver happiness & 11 star experiences.

  • Owners - Execute & run the business with ownership.

  • Win-win - Create mutual value & earn trust for life.

  • Inclusive - Scale the best ideas with inclusive teams.

Some of our benefits include

  • Competitive compensation packages with meaningful ownership

  • Flexible PTO

  • 401k

  • Wellness benefits starting on your first day

  • Technology & Work from Home reimbursement

  • Flexible work schedules

Skills Required

  • Proven experience in brand strategy and positioning
  • Senior leadership experience in B2B SaaS branding or marketing
  • Experience with AI-driven products
  • Direct involvement in category positioning and market education
  • Experience in vertical SaaS and risk-aware professions

Fieldguide Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fieldguide and has not been reviewed or approved by Fieldguide.

  • Fair & Transparent Compensation Pay is considered competitive for a venture-backed startup, with public postings including explicit ranges that clarify expectations. Self-reported compensation bands across multiple roles align with a generally strong total compensation mix.
  • Healthcare Strength Health, dental, vision, mental health support, and related protections are offered, indicating broad baseline coverage. Employer-verified listings include HSA/FSA options, disability, and life insurance.
  • Leave & Time Off Breadth Flexible or unlimited PTO is advertised, with additional paid time categories noted on public benefits grids. Flexible schedules and a distributed setup can facilitate taking time off.

Fieldguide Insights

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The Company
HQ: San Francisco, California
62 Employees
Year Founded: 2020

What We Do

Fieldguide offers market-leading Artificial Intelligence and Cloud for Advisory and Audit firms. Built by former Big Four practitioners and veteran technology leaders, our platform digitizes the end-to-end engagement workflow on a single, cloud-native platform. Fieldguide's AI Advisory & Audit Cloud is trusted by top CPA firms to unlock growth, increase margins, and delight clients. Fieldguide AI is award winning, being recognized by CPA Practice Advisor (3x Technology Innovation Award) and Accounting Today (2x Top New Product). Fieldguide is based in San Francisco, and backed by top investors like 8VC, Floodgate, Y Combinator, Fourth Realm, Justin Kan, Eric Ries, and many more

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