Senior Director - B2B Pricing, Margin & Bid Management

Posted 20 Days Ago
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Richmond Hill, ON, CAN
In-Office
Senior level
Retail
The Role
Lead B2B pricing, margin and bid strategy for Enterprise and Mid-Market customers across Canada. Manage RFP/RFQ responses, contracts, rebates, vendor cost claims, pricing programs and margin improvement. Collaborate with Sales, Merchandising and Finance, drive automation and tools for pricing and bid management, and oversee contract renewals and rebate accuracy.
Summary Generated by Built In

Some of what you will do:

The Senior Director, B2B Pricing, Margin and Bid Management will lead the development, planning and execution of our business-to-business (B2B) pricing strategy for Enterprise and Mid-Market customers across Canada. This includes the management of RFPs, RFQs, contracts, pricing programs, cost claims, rebates and margin improvement for all Staples B2B prospects & customers. This position leads to the administration and collection of Vendor Rebate Program and cost claims. This position collaborates with the Sales, Merchandising and Finance teams daily to drive improvements in profitability and successful bid outcomes to grow B2B revenue and margin.  As a member of the Canadian leadership team for Staples B2B, this role contributes to overall company strategy in all facets of B2B operations.

 

Specifically, You Will:

  • Lead all pricing, fee and profit improvement initiatives across all aspects of B2B. 

  • Develop and implement pricing strategies rooted in data and with clear ROI. 

  • Responsible for the creation of industry leading RFP responses inclusive of winning themes, persuasive company content, competitive pricing strategies while partnering with legal and sales teams.

  • Develops online, catalogue & program price strategies for the organization that maximizes profitability and market competitiveness.

  • Oversee all aspects of the contract management and renewal process ensuring that customer prices are aligned with legal and business commitments, vendor cost increases & target profitability.

  • Oversee the accuracy and timeliness of customer rebate payments and accruals.

  • Spearheads the automation and tool development for both Pricing, Bid and Profit Improvement Management. Manages the relationship, product modules and contracts with 3rd party software providers.

 

Some of what you need:

  • University degree in finance, business, commerce or related field.

  • MBA is an asset.

  • Demonstrated understanding of pricing and margin impacts. 

  • Demonstrated success in working within cross functional teams and effective project and changing management skills.

  • 10+ years senior management experience in a pricing and/or profitability role within B2B.

 

Physical demands/working conditions:

  •  Office environment – Hybrid, with 4 days onsite in Richmond Hill, subject to the hybrid policy.

  • This role involves about 5% travel across Canada

  •  

 

Some of what you will get:

  • Associate discount

  • Health and Dental benefits

  • RRSP/DPSP

  • Performance bonuses

  • Learning & Development programs

  • And more...

 


#MakeAnImpact 


About Us
We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.
About the TeamAbout the Team
At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team
Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Skills Required

  • University degree in finance, business, commerce or related field
  • MBA
  • 10+ years senior management experience in pricing and/or profitability role within B2B
  • Demonstrated understanding of pricing and margin impacts
  • Demonstrated success working within cross-functional teams with project and change management skills
  • Experience leading pricing automation, tool development and managing third-party software/vendor relationships

Staples Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Staples and has not been reviewed or approved by Staples.

  • Wellbeing & Lifestyle Benefits Wellbeing offerings are described as broad, including wellness reimbursements, emotional support and coaching, legal services, identity theft protection, and pet insurance. Employee discounts and select on-site amenities are also positioned as meaningful add-ons beyond basic coverage.
  • Leave & Time Off Breadth Time-off provisions are presented as relatively expansive, including paid time off, company-recognized holidays, and a personal or flexible holiday option. Vacation that grows with tenure and PTO flexibility are highlighted as valued elements.
  • Inclusive Benefits Coverage Healthcare benefits explicitly include gender-affirming care alongside medical, dental, and vision coverage. Family and caregiver programs also include support that references LGBTQ+ considerations and broader life-stage needs.

Staples Insights

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The Company
HQ: Framingham, MA
Year Founded: 1986

What We Do

For nearly 40 years, Staples has been a trusted leader in delivering end-to-end workplace solutions for consumers and businesses of all sizes across a broad range of industries. The company provides a comprehensive portfolio of products, strategic solutions, and services including print and marketing, shipping, technology, and travel. Its specialized assortment includes high-quality office supplies, janitorial products, technology, furniture, and breakroom essentials, all supported by best-in-class supply chain capabilities and a dedicated team of experts committed to making the workday easier. Headquartered near Boston, Massachusetts, Staples operates throughout North America via direct B2B sales, e-commerce, and more than 900 retail stores. To learn more, visit your local U.S. Staples store, download the Staples app, explore Staples.com or StaplesBusiness.com, or follow @Staples on social media.

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