Senior Digital Workplace Engineer

Pluxee is a global player in employee benefits and engagement that operates in 31 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits.

Powered by leading technology and more than 5,000 engaged team members, Pluxee acts as a trusted partner within a highly interconnected B2B2C ecosystem made up of more than 500,000 clients, 36 million consumers and 1.7 million merchants.

Conducting its business as a trusted partner for more than 45 years, Pluxee is committed to creating a positive impact on all its stakeholders, from driving business to local communities, to supporting wellbeing at work for employees while protecting the planet.

Employee Contract type:

Permanent Regular

Job Description:

Pluxee is a global player in employee benefits and engagement that operates in 31 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits.
Powered by leading technology and more than 5,000 engaged team members, Pluxee acts as a trusted partner within a highly interconnected B2B2C ecosystem made up of more than 500,000 clients, 36 million consumers and 1.7 million merchants.
Conducting its business as a trusted partner for more than 45 years, Pluxee is committed to creating a positive impact on all its stakeholders, from driving business to local communities, to supporting wellbeing at work for employees while protecting the planet.

Pluxee is a global player in employee benefits and engagement that operates in 31 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits.
Powered by leading technology and more than 5,000 engaged team members, Pluxee acts as a trusted partner within a highly interconnected B2B2C ecosystem made up of more than 500,000 clients, 36 million consumers and 1.7 million merchants.
Conducting its business as a trusted partner for more than 45 years, Pluxee is committed to creating a positive impact on all its stakeholders, from driving business to local communities, to supporting wellbeing at work for employees while protecting the planet.
🚀 Your next challenge
 

The Senior Workplace Engineer is a technical leader and problem-solver responsible for delivering, supporting, and evolving digital workplace environments in a global context. This role encompasses both strategic responsibilities—like architecting scalable solutions and managing vendor relationships—and hands-on technical support, including Level 1 and 2 issue resolution.

In addition, the role includes direct people management responsibilities, overseeing a team of 3 experienced digital workplace engineers.

Your main responsibilities

• Provide Level 1 and Level 2 support for complex technical issues, especially within Microsoft 365 and collaboration platforms.
• Lead the deployment, configuration, and lifecycle management of workplace technologies and endpoint devices.
• Architect secure and efficient digital workplace solutions, ensuring alignment with organisational goals.
• Manage Microsoft 365 productivity tools (Exchange Online, Teams, SharePoint, OneDrive, Power Automate).
• Administer and optimise endpoint management systems (Tanium required; Intune a plus).
• Automate tasks and processes using scripting tools like PowerShell and Power Automate.
• Guide a local team in implementing global workplace strategies and governance.
• Manage and develop a team of 3 experienced digital workplace engineers, fostering a collaborative and high-performing environment.
• Conduct performance monitoring, trend analysis, and prepare operational reports.
• Develop and deliver training and onboarding content for end-users.
• Lead ITIL-aligned service management processes and ensure compliance with SLAs and KPIs.
• Build and manage relationships with vendors, negotiating service contracts and ensuring quality delivery.
• Maintain and evolve documentation, support procedures, and process standards.

Leadership & Strategic Competencies

• Proven ability to lead and mentor teams while executing global IT initiatives.
• Experience in managing technical staff and driving performance and development.
• Strong project management and documentation capabilities.
• Excellent communication and stakeholder management skills.
• Comfortable working in multicultural, fast-paced environments.

Knowledge and Experience

• 5+ years of hands-on experience in workplace engineering, including user support and global IT operations.
• Expert knowledge of Microsoft 365 suite and endpoint management tools (Tanium is a must).
• Strong troubleshooting experience with Microsoft environments and device security practices.
• Advanced scripting and automation skills (PowerShell, Power Automate).
• Proficient in ITSM tools like ServiceNow and familiar with ITIL v4 practices.
• Fluent in English and Dutch/French (additional languages a plus).

Must-Have Certifications

• Microsoft 365 Certified: Administrator Expert (MS-102 + required Associate cert)
• Microsoft Certified: Endpoint Administrator Associate (MD-102)
• Microsoft 365 Certified: Fundamentals (MS-900)
• Microsoft Certified: Power Platform Fundamentals (PL-900) – strongly recommended
• Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900) – a plus

☀️ Happy at work
1) A meaningful job: Be the change! Help us build the future of employee benefits by bringing to life sustainable and personalized experiences and contribute to make a real impact on millions of lives. Our business model delivers not just for individuals but their communities too, by supporting local businesses and economies.
2) A great culture: People matter – a lot! Be part of a multicultural team that moves as one in a fast paced and innovative environment. We respect and care authentically about our people, we embrace wellbeing and work-life balance, new ideas and we have a lot of fun!
3) An empowering environment: Be yourself! At Pluxee we proudly embrace diversity and value the uniqueness of our talents, fostering an inclusive work place where all abilities are celebrated, and equal learning and growing opportunities are a given.