Senior Digital Content Writer

Company:Marsh

Description:

We are seeking a talented individual to join the Superannuation Marketing team at Marsh. This role will be based in Melbourne, Sydney, Brisbane or Adelaide. This is a hybrid role that has a requirement of working at least three days a week in the office. 

Senior Digital Content Writer - Fixed Term Contract

This is a 12-month fixed-term contract role for an experienced Senior Digital Content Writer. You will join the Superannuation Strategic Content team and help create clear, engaging and accessible digital content for the Superannuation website. Working closely with colleagues across Digital, Product, Legal, Compliance and other stakeholder groups, you will turn complex superannuation and financial information into content that helps customers find, understand and act on the information they need. 

We will count on you to: 

• Lead the creation, review and optimisation of high-quality content across the Superannuation website 

• Write digital content that is clear, engaging, accessible and customer-focused 

• Translate complex superannuation and financial information into plain English that is easy to understand 

• Contribute to information architecture and site structure by recommending content groupings, page hierarchy, navigation labels and pathways 

• Partner with Digital/UX and Product teams on content audits, journey mapping and sitemap or page structure recommendations 

• Ensure content aligns with brand standards, legal and regulatory requirements and digital content best practice 

• Apply UX writing principles, SEO best practice and customer insights to improve readability, discoverability and overall experience 

• Use in-house AI tools to support research, content development and optimisation while maintaining editorial quality, accuracy and compliance 

• Manage stakeholder reviews, feedback and content delivery across multiple initiatives 

What you need to have:

• A bachelor’s degree, or higher, in journalism, marketing, communications or a related field 

• Experience in superannuation, financial services or another highly regulated industry 

• At least 5 years’ experience writing for digital platforms, with demonstrated ability to simplify complex information 

• Exceptional writing, editing and proofreading skills, with a high level of attention to detail 

What makes you stand out: 

• Experience developing and optimising digital content in a regulated environment 

• Experience contributing content input into site structure, page templates and customer journeys with UX, design and product teams 

• Familiarity with behavioural science principles 

Why join our team: 

• We help you be your best through professional development opportunities, interesting work and supportive leaders 

• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities 

• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being 

Applications can be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a criminal & bankruptcy check prior to commencement of employment. 

About Marsh:  

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Applications will only be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencing of employment.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.