Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.
As a Principal Technical Program Manager at JPMorganChase in Corporate- AI/ML Data Platforms team, you will lead complex, multi-functional technology projects and programs that will impact experiences for multiple groups across the firm, including clients, employees, and stakeholders. Your advanced analytical reasoning and adaptability skills will enable you to break down business, technical, and operational objectives into manageable tasks, while navigating through ambiguity and driving change. Using your demonstrated technical fluency, you will effectively manage resources, budgets, and cross-functional teams to deliver innovative solutions that align with the firm's strategic goals. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.
Job responsibilities
- Develops and implements strategic technical program plans, aligning with organizational goals and cross-functional collaboration
- Oversees complex technology project and program execution, managing resources, budgets, and timelines while mitigating risks and addressing roadblocks
- Uses enterprise-authorized AI capabilities within the work environment to accelerate program planning, dependency/risk synthesis, and executive-ready reporting, validating outputs and handling data according to sensitivity requirements.
- Engages, influences, and drives delivery of multiple AI initiatives with cross-functional, cross-product, and cross-line of business stakeholders.
- Drives clarity and delivery on Agentic controls and governance scope within AMDP and with partners.
- Scopes problems, identifies major issues and actionable opportunities, design solutions, and qualify the implications and “so what’s”
- Fosters strong relationships with stakeholders, clients, and cross-functional teams, providing direction and defining decision-making procedures for beneficial outcomes
- Prepares and deliver executive-level presentations, reports, and communications
- Champions continuous improvement by identifying process optimization opportunities, incorporating best practices, and staying abreast of emerging technologies
- Promotes reuse-first, AI-assisted practices for program governance and continuous improvement routines, ensuring human review and alignment to delivery standards.
Required qualifications, capabilities, and skills
- 7+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in large organizations
- Extensive knowledge and understanding of modern technology concepts, terminology, and strategies, including but not limited to artificial intelligence, cloud computing, data analytics and emerging technologies.
- Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support technical program management workflows with strong validation habits and awareness of data sensitivity.
- Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalating when uncertain and following data handling expectations.
- Advanced analytical reasoning skills, applying critical thinking and problem-solving techniques to break down business, technical, and operational objectives
- Proven ability in leading through change, managing dependencies, and controlling change in high-pressure, shifting environments
- Advanced expertise in stakeholder management, establishing productive relationships, and driving beneficial outcomes aligned with firm objectives
- Experience partnering with risk, compliance, and control stakeholders to implement change in highly governed environments
- Experienced in planning and leading leadership meetings, strategic events, and managing multiple client projects and workstreams.
- Advanced proficiency with spreadsheets, presentation tools, and AI-powered applications to drive insights and efficiency.
Preferred qualifications, capabilities, and skills
- Expertise on the AI and data product lifecycle, spanning from data discovery, data processing, model development, model deployment, and model monitoring
- Experience delivering AI-driven programs in banking/financial services or similarly regulated industries.
- Experience partnering with risk, compliance, control, and internal audit stakeholders to implement change in highly governed environments
- Microsoft (Azure AI Engineer Associate), Google (Professional Machine Learning Engineer), Amazon (AWS Certified AI Practitioner), AWS Cloud Practitioner Certification, or Microsoft Azure Fundamentals certifications]
About Us
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- 7+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in large organizations
- Extensive knowledge of modern technology concepts, including artificial intelligence, cloud computing, data analytics, and emerging technologies
- Experience using enterprise-authorized AI capabilities to support technical program management workflows
- Ability to review and validate AI-assisted plans, risks, and recommendations while following data-handling expectations
- Advanced analytical reasoning, critical thinking, and problem-solving skills
- Experience leading through change, managing dependencies, and controlling change in high-pressure environments
- Advanced stakeholder management expertise and ability to drive outcomes aligned with organizational objectives
- Experience partnering with risk, compliance, and control stakeholders in highly governed environments
- Experience planning and leading leadership meetings, strategic events, and multiple client projects or workstreams
- Advanced proficiency with spreadsheets, presentation tools, and AI-powered applications
- Expertise across the AI and data product lifecycle, including data discovery, processing, model development, deployment, and monitoring
- Experience delivering AI-driven programs in banking, financial services, or similarly regulated industries
- Experience partnering with risk, compliance, control, and internal audit stakeholders to implement change
- Microsoft Azure AI Engineer Associate, Google Professional Machine Learning Engineer, AWS Certified AI Practitioner, AWS Cloud Practitioner, or Microsoft Azure Fundamentals certification
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical coverage and wellness resources, including mental-health support and wellness incentives, are described as comprehensive and accessible; feedback suggests income-based contributions help keep care affordable.
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Retirement Support — A dollar-for-dollar 401(k) match up to 5% of eligible pay, plus additional employer contributions in some cases, is highlighted as a strong pillar of financial security. Feedback suggests this structure is a notable advantage of the total rewards package.
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Parental & Family Support — Up to 16 weeks of paid parental leave for all parents, along with fertility, adoption, surrogacy, childcare, and family-support resources, signals a family-forward approach. Feedback suggests these programs are a standout feature of the package.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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