Senior DevOps

Who needs insurance? Everybody. That keeps us busy. Very busy. At the Intact Lab, we use machine learning, data science, software engineering, AI, agility, UX and design thinking to transform the customer experience for millions of Canadians.

Join our team and get ready to explore, take risks, make mistakes, and learn all day, every day. We’ll support your goals with tools, opportunities, and flexibility. It’s our employee promise. 

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Ready to make your mark?

About the role

Your role:

With little to no guidance, proposing guidelines and carries out the different activities related to the execution of platform development activities by developing automation to enable software development and deployment by implementing CI/CD pipelines, infrastructure as code, configuration as code, etc. 

Assists devops lead in developing POC's to validate ideas. May assist in leading implementation plans. 

Assist devops team members by providing guidance and code reviews to support development of devops skills in the team. Will guide and support to a level 1 and 2 role.

What you will be doing:

• Coding: Investigates and fixes complex defects (for multiple smaller functional applications); develops and designs technical solutions for existing products or for enhancements to new/future releases.

• Debugging/Troubleshooting: Performs root cause analysis, interprets the results, and develops action plan and priorities for backlogs (identifying short- and long-term solutions); may lead implementation of plan.

• Requirement Development: Leads development of requirements, understanding impact of architecture on overall solution.

• Design: Leads proof-of-concept for medium to large initiatives; implements prototypes to validate ideas.

• Designs for conformity between deployment environments, scalability, security and flexibility.

• Monitoring/Support: Independently handles and provides additional support in solving software/system monitoring issues and escalations which require complex technical expertise to troubleshoot. 

• Provides input for configuration activities such as alerts, dashboards, etc.

• Reviews critical tickets/incidents for lower levels to ensure accuracy; provides input into monitoring systems and leads resolution process for critical issues that impact multiple applications or groups.

• Assist development teams by providing guidance of observability best practices and implementations.

• Assist in tracking and reporting of costs.

• Deployment: Researches and proposes solutions for automation of deployments.

Your Skills:

• Bachelor's degree in a related field

• 5 to 8 years of experience

• Expertise in AWS and cloud technologies

• Experience in CICD process and tools such as Git, GitHub, Terraform, Jenkins

• Experience in Snowflake and Databricks in a great asset.

• Certifications in AWS, Jenkins, Terraform

• Knowledge of ITSM and SDLC methodologies (Agile, Waterfall, ITIL, SDLC, SCRUM, Kanban).

• A self-starter, who can drive and follow through the initiatives from the beginning to the end.

• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English speaking colleagues across the country. 

• No Canadian work experience required however must be eligible to work in Canada 

#LI-Hybrid 

What we offer

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success

• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

• An extensive flex pension and benefits package, with access to virtual healthcare

• Flexible work arrangements

• Possibility to purchase up to 5 extra days off per year

• An annual wellness account that promotes an active and healthy lifestyle

• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

• Inspiring leaders and colleagues who will lift you up and help you grow

• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique

We are an equal opportunity employer

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Click here to review other important information about the hiring process, including background checks, internal candidates, and eligibility to work in Canada.
 

If you are an employee of Intact or belairdirect, please apply for this role on Contact People.