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Frontify is the all-in-one brand management platform for building powerful brand experiences.
The Role
Maintain and improve Frontify's cloud infrastructure and observability. Design and manage containerized deployments, incident management, and SRE practices. Optimize web servers, databases, and Linux systems. Implement IaC with Terraform, work with AWS services, enforce security best practices, and collaborate cross-functionally to streamline deployments and reliability.
Summary Generated by Built In
We're all about helping brands turn ideas into impact.
Frontify’s brand platform transforms how teams organize digital assets, collaborate on projects, and create engaging campaigns. Our people empower thousands of marketers and designers — including teams at Uber, Microsoft, Volkswagen, and Telefónica — to build engaging brands.
With headquarters in St. Gallen, Switzerland, and offices in London and New York City, we share a vibrant culture built on creativity, collaboration, inclusion, and joy. And we’re on the lookout for new team members to share our vision. If you’re ready for a brand-new adventure, keep reading!
Your team
Your new team is a group of motivated, collaborative, and innovative people. They're Designers, Product Managers, and Developers from all over the world. They enjoy working together to create and evolve a well-loved product but always keep room for new ideas and approaches. Outside of work, some of them are parents, gamers, bookworms, adrenaline junkies, and so much more.
Your mission
You'll ensure that Frontify's system infrastructure is cared for, maintained, and improved – it's a fast-changing infrastructure, so there's always something going on. Working closely with the R&D team, you'll investigate and identify the root cause of infrastructure issues, enabling the team to resolve them, as well as document relevant processes. Beyond managing the daily infrastructure needs, you'll be the first point of contact for our Europe- and US-based teams on anything related to the technical aspects of our platform.
Your responsibilities
- Help develop and maintain a robust monitoring and observability framework to ensure system performance, reliability, and early issue detection.
- Leverage your experience in DevOps to design, maintain, and improve cloud infrastructure.
- Own and evolve incident management processes, including on-call, postmortems, SLOs, and error budgets.
- Manage and optimize web servers, relational databases, and Linux-based systems.
- Utilize expertise in Docker for containerization and manage orchestration tools such as Kubernetes or AWS ECS to ensure smooth deployment and scalability.
- Work with AWS services to build and maintain scalable and secure cloud-based solutions.
- Collaborate closely with other Engineering teams, QA and Security teams to streamline workflows, troubleshoot issues, and enhance system deployment processes.
- Implement and maintain security best practices across infrastructure and deployments, including access management, vulnerability scanning, and incident response.
- Contribute to ensuring compliance with security standards and help foster a strong DevSecOps culture within the engineering team.
Your story
- You can work remotely from anywhere in Switzerland or join us on-site in our St. Gallen office, with the flexibility to choose your best work environment.
- You have 5+ years of experience in a DevOps / Platform or Systems Engineer role – ideally in the SaaS space.
- You’re comfortable with web servers (Nginx), relational databases (e.g., MySQL, including replication and performance tuning), and Linux (Amazon Linux/CentOS/RedHat).
- You have knowledge and experience with Docker containerization, including container orchestration and management (e.g., Kubernetes or AWS ECS).
- You have worked with AWS (EC2, S3, RDS, Cloudfront or OpenSearch).
- You’ve worked with Terraform in the past and can create infrastructure as code for scalable environments.
- You have knowledge of CI / CD pipelines and have implemented automated build and deployment processes.
- You have knowledge of Puppet configuration management (Bonus).
- You’ve worked cross-functionally with Developer Support and Deployment Support roles.
- You’re an IT generalist who’s comfortable shaping and defining the role with us.
- You have a strong understanding of monitoring and observability tools (e.g., Datadog or Grafana).
- You have experience applying SRE principles such as SLOs, and error budgets.
- You have worked with incident management processes, including conducting postmortems and driving improvements.
- You have a solid understanding of security practices in cloud and DevOps environments, including identity and access management (IAM), data protection, secrets management, and compliance considerations (e.g., ISO, GDPR).
- You’re comfortable working in a fast-paced, distributed team environment.
- You speak English fluently.
We understand that every candidate’s experience is different. If you’re interested in this role but don’t tick all the boxes, we still encourage you to apply.
Why join us?
- Thrive with the tools and support to shape your future at Frontify.
- Be part of a product that connects brands and people with a human touch.
- Enjoy flexibility, opportunities to grow, and exposure to innovative technologies and ideas.
- Join a vibrant, social team—whether you love animals, yoga, or travel, we’ve got the Slack channels for you!
What we offer
- A minimum of 25 days annual leave per year
- Parental, family care, and bereavement leave
- Daily sickness benefits and accident insurance
- Paid educational and wellbeing days off
- Wellbeing, learning and development, and commuter allowance
- Home office setup budget
- Pension fund: contributions paid 60% by us and 40% by you
- Access to exclusive perks and discounts from hundreds of top brands
- Workation: Work from inspiring locations around the world for up to 45 days per year!
- Invite to our summer company meet-up
Important to us
Frontify is a place where authenticity and inclusion thrive, empowering every voice to help shape our future.
We’re committed to an inclusive hiring experience. If you need any support or adjustments during the recruitment process, please let your talent partner know when scheduling. Any information shared will be treated confidentially.
Next steps
If there’s a fit, you’ll meet our Talent Partner to discuss your experience and explore whether Frontify is the right place for you.
This description outlines the primary duties of the role, which may evolve in response to business needs and company growth. We’re looking for someone comfortable with change and excited to contribute to a dynamic environment. If this sounds like you, come join us and help shape what’s next.
We may conduct preliminary checks for successful candidates, depending on the role and in line with local laws. We’ll share all relevant details during the interview process.
Skills Required
- 5+ years experience in a DevOps, Platform, or Systems Engineer role (ideally SaaS)
- Experience managing web servers (Nginx)
- Experience with relational databases (MySQL), including replication and performance tuning
- Experience with Linux systems (Amazon Linux, CentOS, RedHat)
- Experience with Docker containerization
- Experience with container orchestration (Kubernetes or AWS ECS)
- Experience with AWS services (EC2, S3, RDS, CloudFront, OpenSearch)
- Experience with Terraform and infrastructure-as-code
- Knowledge and implementation of CI/CD pipelines and automated build/deploy processes
- Experience with monitoring and observability tools (Datadog or Grafana)
- Experience applying SRE principles (SLOs, error budgets) and incident management (on-call, postmortems)
- Solid understanding of security practices in cloud/DevOps environments (IAM, data protection, secrets management, compliance e.g., ISO, GDPR)
- Experience working cross-functionally with Developer Support and Deployment Support roles
- Fluent English
- Knowledge of Puppet (bonus)
Frontify Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Frontify and has not been reviewed or approved by Frontify.
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Leave & Time Off Breadth — Policies include a minimum of five weeks of paid vacation, flexible hours, and hybrid/remote options. Feedback suggests time away and flexibility are consistently highlighted as strengths.
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Healthcare Strength — U.S. employees receive comprehensive medical, dental, and vision coverage, and all employees have access to dedicated mental-health support. Location-specific medical offerings (e.g., UK private medical and cashback plans) reinforce core health coverage.
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Parental & Family Support — Paid parental leave, lactation accommodations, and family-friendly scheduling are explicitly provided. Childcare benefits and supportive leave structures indicate meaningful backing for parents and caregivers.
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The Company
What We Do
With our best-in-class brand management platform, Frontify is on a mission to create a home where all brands can thrive. We envision a world where all teams and workforces, big and small, are empowered and engaged to be a part of building beloved brands.
Why Work With Us
Our community is spread across the world but we are always brought together by our shared values. At Frontify, we aim to stay united, be authentic, improve ourselves, and thrive together as a team.
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